Reginald P. Smithers III wrote:

Why do you think there is anything unusual in Gene's experience being
different than the others?

Uh, oh, Reggie, now you've got Jim going on one of his monthly period
bipolar rants!!
Funny, do you remember how much he used to detest Harry? And now that
he made a complete fool of himself with his bipolar rants, Harry is the
only one that wants anything to do with him? So, in turn if anybody
says anything to Harry that JimH doesn't like, he's right there to
defend him. Most ladies stand up for their man, too.

Harry Krause wrote:
basskisser wrote:
Harry Krause wrote:

Gosh, Gene, your experience flies in the face of so many others. How
could this possibly have happened? :}

It certainly does. Everyone here who has it is very happy with it, and
never has problems with it, EXCEPT for Gene.



Gene is the one I trust.

I didn't say I didn't trust Gene. Are you assuming that because Gene
had a problem, that everyone else must have the same problems? With all
of the people that couldn't be happier with Vonage, I'd think Gene's
was an isolated instance.
JimH will be here in a second to help you by instigating another of his
bipolar rants!

Harry Krause wrote:
basskisser wrote:
Harry Krause wrote:
basskisser wrote:
Harry Krause wrote:

Gosh, Gene, your experience flies in the face of so many others. How
could this possibly have happened? :}
It certainly does. Everyone here who has it is very happy with it, and
never has problems with it, EXCEPT for Gene.


Gene is the one I trust.

I didn't say I didn't trust Gene. Are you assuming that because Gene
had a problem, that everyone else must have the same problems? With all
of the people that couldn't be happier with Vonage, I'd think Gene's
was an isolated instance.
JimH will be here in a second to help you by instigating another of his
bipolar rants!



As I said, I trust Gene. I also trust Gene to have enough technical
knowledge to present a technical problem accurately and in precise language.

And I never said he didn't. And I never said I didn't believe him. What
I am saying is that it's an isolated instance. No reason to poo-poo
Vonage over an isolated instance when there are many, many testimonials
from others stating otherwise.

I am aware of a number of problems that impact VOIP negatively, and I
have experienced enough "incoming" VOIP calls with voice quality
problems that I know it would not be satisfactory. Perhaps your
standards are lower for voice quality.

No, my standards are fine, Harry. My landline constantly had crackles
and line noise, as do most. Bellsouth's answer was that it was within
their limits.

And of course my alarm company sent out a letter describing problems
with VOIP.

Did they say that your alarms wouldn't work with VOIP?

Finally, the extra $25 or so a month I pay to Verizon for traditional
telco service has no financial impact on me.

Sure it has a financial impact on you. $25 dollars a month or so!

Gene wrote:
On 28 Aug 2006 07:35:15 -0700, "basskisser"
wrote:


Harry Krause wrote:

Gosh, Gene, your experience flies in the face of so many others. How
could this possibly have happened? :}

It certainly does. Everyone here who has it is very happy with it, and
never has problems with it, EXCEPT for Gene.

I guess I'm just an exceptional kinda guy, Bassy......
--

Yep!!

On Mon, 28 Aug 2006 09:51:49 -0400, Gene Kearns wrote:

On Fri, 25 Aug 2006 14:38:16 -0400, JohnH wrote:


Did you do any speed tests while undergoing these problems? Slow speeds
create havoc. Luckily, Cox has done pretty fair with the speed.

Speed wasn't the problem, I've got really good connect rates. What
*was* the problem was a complete lack of tech support. I never had to
recycle the modem between "outages." Vonage would run fine for 2-3
months and then just quit..... and I'd be without phone service for
3-4 days. They had no clue what the problem was and had no idea how to
fix it. They also had no clue why it started working again.

My current VoIP is flawless.....

Unplug and plug *once* wouldn't have been a problem. Plugging and
unplugging for 2 hours straight... until the cell phone died *WAS* a
problem.
--


Grady-White Gulfstream, out of Southport, NC. http://myworkshop.idleplay.net/
-----------------
www.Newsgroup-Binaries.com - *Completion*Retention*Speed*
Access your favorite newsgroups from home or on the road
-----------------

Who do you have now? I'm using Sunrocket and have been very happy with the
customer support, even if they are hard to understand at times!
--
******************************************
***** Hope your day is great! *****
******************************************

John

On Mon, 28 Aug 2006 10:49:39 -0400, Harry Krause
wrote:

JimH wrote:
"Reginald P. Smithers III" wrote in message
...
Harry Krause wrote:
Gene Kearns wrote:
On Fri, 25 Aug 2006 14:38:16 -0400, JohnH wrote:

Did you do any speed tests while undergoing these problems? Slow speeds
create havoc. Luckily, Cox has done pretty fair with the speed.
Speed wasn't the problem, I've got really good connect rates. What
*was* the problem was a complete lack of tech support. I never had to
recycle the modem between "outages." Vonage would run fine for 2-3
months and then just quit..... and I'd be without phone service for
3-4 days. They had no clue what the problem was and had no idea how to
fix it. They also had no clue why it started working again.

My current VoIP is flawless.....

Unplug and plug *once* wouldn't have been a problem. Plugging and
unplugging for 2 hours straight... until the cell phone died *WAS* a
problem.
--
Grady-White Gulfstream, out of Southport, NC.
http://myworkshop.idleplay.net/
-----------------
www.Newsgroup-Binaries.com - *Completion*Retention*Speed*
Access your favorite newsgroups from home or on the road
-----------------

Gosh, Gene, your experience flies in the face of so many others. How
could this possibly have happened? :}

Harry,
It is possible that Gene's experience and the experience of others are all
correct, they represent the experiences each individual faced when dealing
with Vonage or VOIP.

I can think of no reason why Gene would lie about his experience, and I
can not think of any reason why any of the other people would lie about
their experience using Vonage or VOIP. I know if I had Gene's problems I
would be relating my experience to everyone I talked to.

The only two times I had to contact Vonage Customer Service is when I
first set the phone system up, it went very smoothly and quickly. The 2nd
time was when I replaced my computer and had to reestablish my modem IP.
I had tried to reboot the modem on my own unsuccessfully, the tech
recommended I disconnect both modems, reboot my cable modem first, then
plug my telephone modem in second. That was the last time I had to
contact their Customer Service. My total time on the phone was about
10-15 min. the first time, and about 5-8 min. the 2nd time. When I
returned my Dell and purchased my Gateway, I didn't have to contact Vonage
Customer Service, I just booted my cable modem first, then my telephone
modem once the cable modem was up and running. I takes about 10 secs for
each modem to reboot.

My experience might not be typical, Gene's experience might not be
typical, or it is possible that they have a wide range of service levels.
.

The one thing I am fairly certain of is no one in here is lying about
their experience in using VOIP.

Why do you think there is anything unusual in Gene's experience being
different than the others?


You have spent your whole morning here trying to pick a fight with Harry.

Do you have a boat? I have never read any posts from you about it or your
boating experiences. Instead your days here are filled trying to start
fights with folks.

You are, in fact, starting to act quite 'Kevinesque'.



No, "Reggie" does not have a boat, a real name, a real live, or much of
anything else, except for his low-level snarkiness.

Looks much more like you and JimmyH are trying to pick the fight with your
name-calling and personal attacks. Did Reggie in any way attack either you
or Jimmy?
--
******************************************
***** Hope your day is great! *****
******************************************

John

basskisser wrote:
Reginald P. Smithers III wrote:

Why do you think there is anything unusual in Gene's experience being
different than the others?

Uh, oh, Reggie, now you've got Jim going on one of his monthly period
bipolar rants!!
Funny, do you remember how much he used to detest Harry? And now that
he made a complete fool of himself with his bipolar rants, Harry is the
only one that wants anything to do with him? So, in turn if anybody
says anything to Harry that JimH doesn't like, he's right there to
defend him. Most ladies stand up for their man, too.

Bass,
I have JimH filtered so I really see very little of his posts, you
should do the same.

I discussed Vonage not to get into a fight with Harry or anyone else but
to highlight a company that I have been very pleased with the quality of
voice transmission and their overall service. I have been 100% please
with my service, and I hope they continue to grow and succeed, but only
time will tell. Since I really don't care if Harry uses Vonage, and
have not tried to convince him to change his service, I can't figure out
why he has made this a personal issue between those who like Vonage and
those that don't.

I am sure there are others just like Gene who have used Vonage and have
not been pleased. I used to get frustrated with MaBell not because of
bad voice transmission, but because they were completely inflexible in
their handling of customer service issues. They had a monopoly, they
knew it, and the customers could learn how to do business their way. It
was Henry Ford's old philosophy, "the customer can have any color car
they want as long as it is Black".

As Business Week said :
Win or lose, Vonage's dash for customers is shaking an entire industry.
Like other Net-based upstarts -- TiVo Inc. (TVO ) and Netflix Inc., to
name two --
Vonage wields outsize influence. It's pushing larger competitors to
embrace the Net
and to slash their rates. And once those rivals take the plunge, they
hurry to generate
sales with other services, from e-mail access over the phone to new TV
hookups.
Vonage subscriptions have jumped 63% this year, to 700,000.
Some 15,000 more jump on board every week.

http://www.businessweek.com/magazine...5/b3938626.htm

With 15,000 new customers a week, you are going to have some problems,
especially with a technology that relies on your ISP, your cable modem
and your computer. For most of us in rec.boats it was a very easy
transition, but I would never recommend it to my 80 yr old mother in
law. Vonage will change local telephone service the same way Sprint and
MCI and others changed Long Distance Services. It is hard to tell how
it will shake out, but the days of MaBell's monopoly are over. That was
the purpose of my discussion of Vonage, I never meant to make it
personal issue and I can't figure out why Harry has made it a personal
issue of Vonage users vs. NonVonage users.

"JohnH" wrote in message
...
On Mon, 28 Aug 2006 10:49:39 -0400, Harry Krause
wrote:

JimH wrote:
"Reginald P. Smithers III" wrote in message
...
Harry Krause wrote:
Gene Kearns wrote:
On Fri, 25 Aug 2006 14:38:16 -0400, JohnH
wrote:

Did you do any speed tests while undergoing these problems? Slow
speeds
create havoc. Luckily, Cox has done pretty fair with the speed.
Speed wasn't the problem, I've got really good connect rates. What
*was* the problem was a complete lack of tech support. I never had to
recycle the modem between "outages." Vonage would run fine for 2-3
months and then just quit..... and I'd be without phone service for
3-4 days. They had no clue what the problem was and had no idea how
to
fix it. They also had no clue why it started working again.

My current VoIP is flawless.....

Unplug and plug *once* wouldn't have been a problem. Plugging and
unplugging for 2 hours straight... until the cell phone died *WAS* a
problem.
--
Grady-White Gulfstream, out of Southport, NC.
http://myworkshop.idleplay.net/
-----------------
www.Newsgroup-Binaries.com - *Completion*Retention*Speed*
Access your favorite newsgroups from home or on the road
-----------------

Gosh, Gene, your experience flies in the face of so many others. How
could this possibly have happened? :}

Harry,
It is possible that Gene's experience and the experience of others are
all
correct, they represent the experiences each individual faced when
dealing
with Vonage or VOIP.

I can think of no reason why Gene would lie about his experience, and I
can not think of any reason why any of the other people would lie about
their experience using Vonage or VOIP. I know if I had Gene's problems
I
would be relating my experience to everyone I talked to.

The only two times I had to contact Vonage Customer Service is when I
first set the phone system up, it went very smoothly and quickly. The
2nd
time was when I replaced my computer and had to reestablish my modem
IP.
I had tried to reboot the modem on my own unsuccessfully, the tech
recommended I disconnect both modems, reboot my cable modem first, then
plug my telephone modem in second. That was the last time I had to
contact their Customer Service. My total time on the phone was about
10-15 min. the first time, and about 5-8 min. the 2nd time. When I
returned my Dell and purchased my Gateway, I didn't have to contact
Vonage
Customer Service, I just booted my cable modem first, then my telephone
modem once the cable modem was up and running. I takes about 10 secs
for
each modem to reboot.

My experience might not be typical, Gene's experience might not be
typical, or it is possible that they have a wide range of service
levels.
.

The one thing I am fairly certain of is no one in here is lying about
their experience in using VOIP.

Why do you think there is anything unusual in Gene's experience being
different than the others?


You have spent your whole morning here trying to pick a fight with
Harry.

Do you have a boat? I have never read any posts from you about it or
your
boating experiences. Instead your days here are filled trying to start
fights with folks.

You are, in fact, starting to act quite 'Kevinesque'.



No, "Reggie" does not have a boat, a real name, a real live, or much of
anything else, except for his low-level snarkiness.

Looks much more like you and JimmyH are trying to pick the fight with your
name-calling and personal attacks.


Tell a lie enough times and folks may start to believe it. The only name
calling and personal attacks have I made to Reggie in this thread are
telling him he his is acting "Kevinesque" and that I never heard him talk
about his boat.

But if I am allowed to name call so you can justify your statement I guess I
would say he is a Class A asshole.

Happy now?


Did Reggie in any way attack either you
or Jimmy?
--

Your use of the word 'Jimmy' is a personal attack wrapped in a nice bow. It
does not bother me though as I now expect no better from you. A real shame
that you also are now acting "Kevinesque". ;-)