Home |
Search |
Today's Posts |
|
#1
|
|||
|
|||
Misunderstandings concerning JD Powers
The JD Powers survey form that I received (automotive) did not ask who the
dealer was. Dealers do not send in changes of address, a boatowner would have to notify his state's license and boat registration department, and perhaps his loan holder. The factory provides the mailing list to the survey company, based on delivery reports and warranty activations from dealers. Teh mailing list has nothing to do with the leinholder or DMV. Under the scheme this particular dishonest organization used, the DMV, the lender, and the customer were all unaware that CSI survey info (and recalls) were being intercepted by the seller. The other common trick, "Bring your survey in to us and we'll give you a tank of gas" resulted in a whole lot of surveys that never made it to the mailbox in the end. |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Evinrude FICHT beats out Yamaha in JD Powers survey | General |