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#31
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Misunderstandings concerning JD Powers
What if I calmly mention that I think you are Hitler's stepchild?
It would be as valid as the rest of your perceptions. Go right ahead. |
#32
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Misunderstandings concerning JD Powers
(Smile) So you still believe JD Powers biases their survey? Can you show us
an example of a biased survey or it just come to you in a flash? "Gould 0738" wrote in message ... What if I calmly mention that I think you are Hitler's stepchild? It would be as valid as the rest of your perceptions. Go right ahead. |
#33
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Misunderstandings concerning JD Powers
(Smile) So you still believe JD Powers biases their survey? Can you show us
an example of a biased survey or it just come to you in a flash? I have outlined my reasons, Butch. You disagree that where there is smoke there is likely a fire. So be it. |
#34
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Misunderstandings concerning JD Powers
http://www.cjnetworks.com/~cubsfan/conspiracy.html
The link above might be helpful with in other discussions you have. "Gould 0738" wrote in message ... (Smile) So you still believe JD Powers biases their survey? Can you show us an example of a biased survey or it just come to you in a flash? I have outlined my reasons, Butch. You disagree that where there is smoke there is likely a fire. So be it. |
#35
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Misunderstandings concerning JD Powers
Butch wrote:
http://www.cjnetworks.com/~cubsfan/conspiracy.html The link above might be helpful with in other discussions you have. You know, it's one thing to disagree. What's with the vendetta? |
#36
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Misunderstandings concerning JD Powers
This sounds like an old ignorant bigot who says I knew so and so did such
He who is reduced to throwing turds is losing. |
#37
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Misunderstandings concerning JD Powers
That is my point exactly, what is with your vendetta against JD Powers?
Without any proof you take a strong position that they would ruin their reputation by selling the results to the highest bidder. The only reason anyone would be willing to pay for the survey and be willing to pay for the right to use the ad logo is because their information is statistically accurate. On a feeling, you are willing to state they are crooks. That is pretty low. "Gould 0738" wrote in message ... Butch wrote: http://www.cjnetworks.com/~cubsfan/conspiracy.html The link above might be helpful with in other discussions you have. You know, it's one thing to disagree. What's with the vendetta? |
#38
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Misunderstandings concerning JD Powers
That is my point exactly, what is with your vendetta against JD Powers? I don't have a vendetta aganst JDP. But I don't put any credibility in the survey responses because they are a commercial product, designed to be sold to the "winner" in each category. (See the previous statement from the Powers guy in this same thread). Without any proof you take a strong position that they would ruin their reputation by selling the results to the highest bidder. Without any proof, I can voice my strong opinion. Yeah. The only reason anyone would be willing to pay for the survey and be willing to pay for the right to use the ad logo is because their information is statistically accurate. How many people are willing to pay to publicize that a competitor got a higher satisfaction rating? Not to mention that the surveys are misunderstood and misused. You yourself asked, "Why wouldn't Cobalt be number one? Aren't they the best boat?" I hate to break this to ya, but the Powers Survey does not establish nor claim to establish which product is the best. It measures responses to very carefully constructed questions, (very carefully indeed), and reports which customers were the *most* satisfied. Wouldn't matter in the end if the scores of the top five contenders are all within a half percent of each other and well into the 90's. Some guy can buy a real crap of a product, but if the survey questions concentrate on "how well did the dealer treat you?" "was the product ready for delivery on time?" "did anybody from the dealership call you after delivery to answer and questions and make sure you were completely happy?" and that dealer group strives to overcome a poor product with strong customer service, the right sort of survey will show that product in a very favorable light. How do 99% of the people interpret the survey? They look at it as if were comparing products, rather than a combination of the product and the purchasing/ ownership experience. One of the great beneifts of having a different winner most years will be having a brand new buyer for the rights to use the Powers logo and claim to be #1. |
#39
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Misunderstandings concerning JD Powers
The more you post the more you show how little you know about the survey's.
All auto's are giving the same or basically the same survey. They do not change them so one company will stand out, they do not change them so they can have different winners each year, in fact, Toyota and Lexus have a consistent history of having excellent ratings on JD Powers. If someone says they think they are being followed by black helicopters they have the right to that opinion, but it does not make it a fact. "Gould 0738" wrote in message ... That is my point exactly, what is with your vendetta against JD Powers? I don't have a vendetta aganst JDP. But I don't put any credibility in the survey responses because they are a commercial product, designed to be sold to the "winner" in each category. (See the previous statement from the Powers guy in this same thread). Without any proof you take a strong position that they would ruin their reputation by selling the results to the highest bidder. Without any proof, I can voice my strong opinion. Yeah. The only reason anyone would be willing to pay for the survey and be willing to pay for the right to use the ad logo is because their information is statistically accurate. How many people are willing to pay to publicize that a competitor got a higher satisfaction rating? Not to mention that the surveys are misunderstood and misused. You yourself asked, "Why wouldn't Cobalt be number one? Aren't they the best boat?" I hate to break this to ya, but the Powers Survey does not establish nor claim to establish which product is the best. It measures responses to very carefully constructed questions, (very carefully indeed), and reports which customers were the *most* satisfied. Wouldn't matter in the end if the scores of the top five contenders are all within a half percent of each other and well into the 90's. Some guy can buy a real crap of a product, but if the survey questions concentrate on "how well did the dealer treat you?" "was the product ready for delivery on time?" "did anybody from the dealership call you after delivery to answer and questions and make sure you were completely happy?" and that dealer group strives to overcome a poor product with strong customer service, the right sort of survey will show that product in a very favorable light. How do 99% of the people interpret the survey? They look at it as if were comparing products, rather than a combination of the product and the purchasing/ ownership experience. One of the great beneifts of having a different winner most years will be having a brand new buyer for the rights to use the Powers logo and claim to be #1. |
#40
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Misunderstandings concerning JD Powers
Just coming across my desk:
The October 30, 2003 press release from Sea Ray. Proud to be the winners of the JD Power award for express cruisers. And take nothing away from Sea Ray, they are a very decent boat. If they built a trawler and I were in the market for a new boat, I'd take a careful look at one. Paragraph three. Read this very carefully and give all words equal weight. It could easily be interpreted as a statement that the scoring was based on a combination of a high level of overall satisfaction reported, as well as the answers to two questions specifically selected from the batch. Paragrah three, verbatim: "The new findings demonstrated that Sea Ray owners were among those with the highest confidence that the company would stand behind the products," acording to the study directors at J.D. Power and Associates. The findings also showed that Sea Ray owners were most likely to say they would recommend purchasing a Sea Ray and were most likely to repurchase another boat from Sea Ray for themselves." "Among"? Last I looked, if you outscored everybody in sight, you weren't considered to be "among" the winners. You won. Once again, it's just smoke. No way to prove there's a fire. :-) |
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