This is a perfect example of someone reviewing a product or service without
any knowledge of the product being sold.
It certainly is.
Ever have anything to do with JD Powers except fill out a survey?
Powers apologists might find this link very interesting:
http://www.zieglersupersystems.com/d.../bravehart.htm
There are a number of references to JD Powers, as well as observations that
some Powers surveys are useful to manufacturers seeking to terminate dealers
for a variety of reasons.
I would need to look into the comment that JD Powers is part owner of a company
that sells automobiles on the internet. This is the first I have heard of that.