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Default Sirius Customer Service...

I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.
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Default Sirius Customer Service...

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.



Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music. My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.
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Default Sirius Customer Service...

On Oct 30, 11:56*am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.


Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.


Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.


Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.


Took all of three minutes start to finish.


Can't beat that.


Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music. My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.- Hide quoted text -

- Show quoted text -


Harry not everyone likes things the way you like them. What may not be
your preference is irrelevant.
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Default Sirius Customer Service...

On Oct 30, 11:56*am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.


Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.


Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.


Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.


Took all of three minutes start to finish.


Can't beat that.


Honestly, I cannot figure out the appeal of a "subscribed" radio
service to listen to music. My wife and I each have iPods that
have "hard wiring" plug-ins in the cars, and we listen to what we
want to listen to when we want to listen to music. Otherwise, the car radio is on NPR.


The appeal, for me anyway, and I subscribe to XM, not Sirius, is the
amazing variety, depth and breadth of the selection of music that's
available. Listening to XM's highly niched and very eclectic and
expansive music programming, I hear tons of stuff I would never have
otherwise heard or heard of, tons of other stuff that I had heard of
and/or read about but never heard anywhere else (i.e. commercial
radio), and as a bonus a lot of stuff that I liked or remembered just
hadn't heard in years or decades - all this across an incredible range
of styles and formats - including traditional jazz, modern progressive/
fusion jazz, extremely "deep-cuts" album rock, electronica, very deep
"decades" playlists of pop from the 40's through today, blues, movie
music, current non-mainstream college/indie rock, showtunes,
standards, country, soul, dance, old-time radio programs, vintage and
contemporary comedy, and some other very eclectic, unusual and hard
to categorize stuff on the "Fine Tuning" and "Audio Visions"
channels. I love the way it's all presented to me as a kind of
passive recipient without my having to find out about, seek out,
download, or buy any of it, and their library has got to be thousands
and thousands of times huger than what could be fit on the most
generous iPod even if you did have the time and inclination to load it
up like that.

(Of course the absence of commercials is also a plus.)

I guess it is mainly appealing to people who have a very active
interest in music, and are just as much or more interested in hearing
and exploring music they haven't heard about and don't yet know about,
than hearing stuff they already like again and again (I find, maybe
it's a factor of getting a little older and realizing I don't have
time to waste, that I have evolved towards preferring to hear all
kinds of stuff even if I only hear each new thing once, rather than
hearing almost anything repeatedly). I know it's spoiled me from ever
being able to listen to FM/commercial radio without getting bored and
annoyed even faster than before!

richforman
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Default Sirius Customer Service...

wrote:
On Oct 30, 11:56 am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.
Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.
Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.
Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.
Took all of three minutes start to finish.
Can't beat that.

Honestly, I cannot figure out the appeal of a "subscribed" radio
service to listen to music. My wife and I each have iPods that
have "hard wiring" plug-ins in the cars, and we listen to what we
want to listen to when we want to listen to music. Otherwise, the car radio is on NPR.


The appeal, for me anyway, and I subscribe to XM, not Sirius, is the
amazing variety, depth and breadth of the selection of music that's
available. Listening to XM's highly niched and very eclectic and
expansive music programming, I hear tons of stuff I would never have
otherwise heard or heard of, tons of other stuff that I had heard of
and/or read about but never heard anywhere else (i.e. commercial
radio), and as a bonus a lot of stuff that I liked or remembered just
hadn't heard in years or decades - all this across an incredible range
of styles and formats - including traditional jazz, modern progressive/
fusion jazz, extremely "deep-cuts" album rock, electronica, very deep
"decades" playlists of pop from the 40's through today, blues, movie
music, current non-mainstream college/indie rock, showtunes,
standards, country, soul, dance, old-time radio programs, vintage and
contemporary comedy, and some other very eclectic, unusual and hard
to categorize stuff on the "Fine Tuning" and "Audio Visions"
channels. I love the way it's all presented to me as a kind of
passive recipient without my having to find out about, seek out,
download, or buy any of it, and their library has got to be thousands
and thousands of times huger than what could be fit on the most
generous iPod even if you did have the time and inclination to load it
up like that.

(Of course the absence of commercials is also a plus.)

I guess it is mainly appealing to people who have a very active
interest in music, and are just as much or more interested in hearing
and exploring music they haven't heard about and don't yet know about,
than hearing stuff they already like again and again (I find, maybe
it's a factor of getting a little older and realizing I don't have
time to waste, that I have evolved towards preferring to hear all
kinds of stuff even if I only hear each new thing once, rather than
hearing almost anything repeatedly). I know it's spoiled me from ever
being able to listen to FM/commercial radio without getting bored and
annoyed even faster than before!

richforman



Well that makes sense. I think I have about 20 gigs of music on my
iPod...mood for my every mood!



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Default Sirius Customer Service...


"Boater" wrote in message
...
wrote:
On Oct 30, 11:56 am, Boater wrote:
Tom Francis - SWSports wrote:





I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.
Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.
Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.
Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.
Took all of three minutes start to finish.
Can't beat that.
Honestly, I cannot figure out the appeal of a "subscribed" radio
service to listen to music. My wife and I each have iPods that
have "hard wiring" plug-ins in the cars, and we listen to what we
want to listen to when we want to listen to music. Otherwise, the car
radio is on NPR.


The appeal, for me anyway, and I subscribe to XM, not Sirius, is the
amazing variety, depth and breadth of the selection of music that's
available. Listening to XM's highly niched and very eclectic and
expansive music programming, I hear tons of stuff I would never have
otherwise heard or heard of, tons of other stuff that I had heard of
and/or read about but never heard anywhere else (i.e. commercial
radio), and as a bonus a lot of stuff that I liked or remembered just
hadn't heard in years or decades - all this across an incredible range
of styles and formats - including traditional jazz, modern progressive/
fusion jazz, extremely "deep-cuts" album rock, electronica, very deep
"decades" playlists of pop from the 40's through today, blues, movie
music, current non-mainstream college/indie rock, showtunes,
standards, country, soul, dance, old-time radio programs, vintage and
contemporary comedy, and some other very eclectic, unusual and hard
to categorize stuff on the "Fine Tuning" and "Audio Visions"
channels. I love the way it's all presented to me as a kind of
passive recipient without my having to find out about, seek out,
download, or buy any of it, and their library has got to be thousands
and thousands of times huger than what could be fit on the most
generous iPod even if you did have the time and inclination to load it
up like that.

(Of course the absence of commercials is also a plus.)

I guess it is mainly appealing to people who have a very active
interest in music, and are just as much or more interested in hearing
and exploring music they haven't heard about and don't yet know about,
than hearing stuff they already like again and again (I find, maybe
it's a factor of getting a little older and realizing I don't have
time to waste, that I have evolved towards preferring to hear all
kinds of stuff even if I only hear each new thing once, rather than
hearing almost anything repeatedly). I know it's spoiled me from ever
being able to listen to FM/commercial radio without getting bored and
annoyed even faster than before!

richforman



Well that makes sense. I think I have about 20 gigs of music on my
iPod...mood for my every mood!


I could see a travelling salesman or long distance trucker having Sirius
radio.
No matter where you go, familiar radio is at your fingertips.
For someone like me who spends minimal time in the drivers seat.......... no
way.


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Default Sirius Customer Service...

On Oct 30, 6:47*pm, "Don White" wrote:
For someone like me who spends minimal time in the drivers seat.......... no
way.



Your thinking is too limited...

I have a sirius receiver at home. It provides commercial-free
background music for everyday activities, and specific music types for
more "active" listening.

The one in the boat provides the same, but for boat time.

It's a minimal expense that provide a lot of enjoyment.
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Default Sirius Customer Service...

On Thu, 30 Oct 2008 11:56:50 -0400, Boater
wrote:

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.


Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music.


Well, I guess it's the difference between an eclectic knowledge and
appreciation of different musical genres than a rather static approach
to "radio".

For me, I like the ability to switch according to mood. I do have my
favorites - latin and light jazz, moldie oldies and electronica. Hell,
I was introduced to a great band, Ladytron, via the Chill
electronic/technica channel.

http://www.youtube.com/watch?v=dtqGoHouoE0

On the other hand, I have news, sports and traffic informtion
available when I want it, not when it's on the hour. Now that it's
linked up with my in-car GPS, I also have traffic cams which is kind
of cool.

Even on at it's best, terrestrial radio is boring, commercial ridden
and flatly uninteresting. The other day, I was listening to WEEI out
of Boston - a sports talk radio station in a rental car and in one
hour, there was 31 minutes of commercials during drive time - 31
minutes. And that's not the only one who does that. I switched to
the local NPR station and it was 26 minutes of begging for money out
of an hour.

My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.


To each their own - I gots mine, you gots yours. :)

And, frankly, NPR sucks - the most god awful programming on the face
of the planet.
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Default Sirius Customer Service...

Tom Francis - SWSports wrote:
On Thu, 30 Oct 2008 11:56:50 -0400, Boater
wrote:

Tom Francis - SWSports wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Honestly, I cannot figure out the appeal of a "subscribed" radio service
to listen to music.


Well, I guess it's the difference between an eclectic knowledge and
appreciation of different musical genres than a rather static approach
to "radio".

For me, I like the ability to switch according to mood. I do have my
favorites - latin and light jazz, moldie oldies and electronica. Hell,
I was introduced to a great band, Ladytron, via the Chill
electronic/technica channel.

http://www.youtube.com/watch?v=dtqGoHouoE0

On the other hand, I have news, sports and traffic informtion
available when I want it, not when it's on the hour. Now that it's
linked up with my in-car GPS, I also have traffic cams which is kind
of cool.

Even on at it's best, terrestrial radio is boring, commercial ridden
and flatly uninteresting. The other day, I was listening to WEEI out
of Boston - a sports talk radio station in a rental car and in one
hour, there was 31 minutes of commercials during drive time - 31
minutes. And that's not the only one who does that. I switched to
the local NPR station and it was 26 minutes of begging for money out
of an hour.

My wife and I each have iPods that have "hard
wiring" plug-ins in the cars, and we listen to what we want to listen to
when we want to listen to music. Otherwise, the car radio is on NPR.


To each their own - I gots mine, you gots yours. :)

And, frankly, NPR sucks - the most god awful programming on the face
of the planet.



Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain
civility, long, detailed features.

I don't like mindless "Rush" radio.
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"Boater" wrote in message
...


Hehehe. NPR is terrific. The best interviewers, the best interview
subjects, informative talk radio shows where the hosts maintain civility,
long, detailed features.



While driving I like to stay awake, so I don't listen to NPR in the car.
It seems like all the program hosts have the same, almost hypnotic style.

While discussing the effects of Asian tree frog excretement on global
warming, there's a sublimital message going on:

"Your eyelids are getting v e rrrr y heavy. You are getting v e rrr y
sleepy. Watch out for that tree!"

Eisboch










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