On Oct 30, 11:52*am, Tom Francis - SWSports
wrote:
I keep hearing horror stories about Sirius customer service, but I
gotta tell you - I've had nothing but success with them.

Yesterday, I cancelled my second reciever because Mrs. Wave is getting
a new car with Sirius installed. *So I called and cancelled that radio
until her new car is delivered on Monday.

Little bit of a screwup unfortunately - they cancelled the wrong radio
- instead of cancelling Mrs. Wave's receiver, they cancelled mine.
Little mixup.

Expecting a huge hassle, I got to customer service, they did a
receiver swap and everything is now up and running.

Took all of three minutes start to finish.

Can't beat that.

Only issue I've had with them is when I activated the second receiver
that we use on the boat. The first one is pre-paid for a year, and
the guy kept trying to tell me that the monthly charge was going to be
for two receivers. It took a couple minutes to get him straightened
out.