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#1
posted to rec.boats.electronics
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Raymarine self compatibility
Jack Erbes wrote:
I talked to the Raymarine service folks at U.S. toll free number on this page http://tinyurl.com/cuyhk and they say that the scanner would have to be sent in to a Raymarine service center to make it C120 compatible. The work needed is to install a new IF board in the scanner and upgrade the software. The full scanner is needed because the work requires a level of calibration and testing that is only done at service centers. You should be able to get that done by the service center in England if there is not one nearer to you than that. If you want to exchange emails with the U.S. service center about getting the work there, send me a personal email at jacker at midmaine dot com and I can give you an email address for a technician at the Raymarine service center in New Hampshire. He can give you a cost estimate for having the repairs done here in the U.S. I did not attempt to discuss the "fairness" of your situation with him, although you do have my sympathy on the problem here. If you purchased the C120 through a Raymarine dealer and with assurances of compatibility, I would have expected your dealer to have worked the problem for you. Jack Thank you Jack! This is the first good news I receive: all the Raymarine dealers I contacted up to now told me that buying a new scanner was the only possibility. I bought all Raymarine products through official dealers/retailers but, in my presumption of understanding what I had read on the manuals - I admit - I never asked for assurances of compatibility. After what you say, I will get in touch with the headquarters of Raymarine here in Italy (or in England) and see if we can arrange a retrofit for a price lower than that of a new unit. The cost estimate for the repairs in the U.S. could be a useful comparison but sending the system there would not be very convenient I guess :-) Thank you again, I appreciate your help Daniel |
#2
posted to rec.boats.electronics
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Raymarine self compatibility
Daniel wrote:
snip Thank you Jack! This is the first good news I receive: all the Raymarine dealers I contacted up to now told me that buying a new scanner was the only possibility. snip You're more than welcome. And good luck with getting it all working! Jack -- Jack Erbes in Ellsworth, Maine, USA - jackerbes at adelphia dot net (also receiving email at jacker at midmaine.com) |
#3
posted to rec.boats.electronics
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Raymarine self compatibility
Daniel wrote in news:lOPzf.53144$eD5.872718
@twister2.libero.it: all the Raymarine dealers I contacted up to now told me that buying a new scanner was the only possibility. What you really need is a new FURUNO scanner and display. Commercial boats don't run Furuno because they like the color...(c; |
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