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Default Raymarine ST4000 wheelpilot/scratchy noise

Hi,
I have a brand new ST4000 wheelpilot on a 35ft sailboat. When I move
the wheel (autopilot not engaged), the unit makes a scratchy/squeaky
noise going through certain wheel positions as if something is
dragging). It doesn't really affect steering ability and the noise is
not very loud, but it is a bit annoying and does have a bit of a "cheap
plastic" feel to it. The dealer who installed the unit says that this
is normal for this unit? I don't have a comparison. Am I too picky?
Opinions? Suggestions.

Thanks
Ax

 
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