Home |
Search |
Today's Posts |
#28
posted to rec.boats.cruising
|
|||
|
|||
Boat Broker Question ...
"Danny" wrote in news:11va7iuktie0893
@corp.supernews.com: Larry: Are you a lawyer or broker? Screwed buyer. I successfully returned a 1997 Yamaha GP1200 PWC that was a design mistake they told me they'd never take back. They were wrong... (c; They called it "buyer's remorse". I hired a lawyer....and learned a LOT in the process.... Every CONSUMER needs to read the FTC manual for the Businesspersons... http://www.ftc.gov/bcp/conline/pubs/...s/warranty.htm and hold their sorry asses to the fire it produces. You don't need to lean on some local lemon law that's just for cars. Magnusson-Moss Warranty Protection Act (15USC50 section 2300) is quite specific and, even though dealer/manufacturer amnesia is a problem, easily to understand. I faxed the law and the manual to MY dealer at midnight just to make sure HE had a copy...(c; My favorite passage is 2304(a)(4): "(4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the CONSUMER to elect either a refund for, or replacement without charge of, such product or part (as the case may be). The Commission may by rule specify for purposes of this paragraph, what constitutes a reasonable number of attempts to remedy particular kinds of defects or malfunctions under different circumstances. If the warrantor replaces a component part of a consumer product, such replacement shall include installing the part in the product without charge." I've capslocked the most important word in the whole law....CONSUMER ....It doesn't say DEALER...or MANUFACTURER...or SERVICE MANAGER...or TELEPHONE TAG EXPERT. It's up to the CONSUMER...US NOT "THEM"...to say it's fixed or not and whether WE, not them, are to get a NEW ONE or a full REFUND, which is what I chose. Notice it doesn't say TRADE UP OUR CRAPWARE TO GET MORE OUT OF YOU or GET A DISCOUNT COUPON? It says NEW UNIT or REFUND! Tested over and over in court, the judges have settled on 30 days or 3 attempts to fix it....NOT ALL SUMMER. It also DOESN'T say they can just ignore you because they don't like you coming around the dealership bitching about it being crap. (It doesn't say how far you need to be from the dealer, but the judges have settled that on 2.5 miles. Luckily, I was a mile from mine...(c It's why Wally World cheerfully refunds your money when the zipper falls out of the pants or the toaster stops toasting....Wally is not your friend. Wally is trying to put the BEST face on following the LAW! It seems to work. The armored car hauls off Wally's money SIX times a day where I live! It takes two guards to carry all the bags of it. Why can't boat companies learn from Wally?? Ever seen an armored car at a boat dealer? broker? No.... |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
rec.boats.paddle sea kayaking FAQ | General | |||
rec.boats.paddle sea kayaking FAQ | General | |||
So where is...................... | General | |||
rec.boats.paddle sea kayaking FAQ | General | |||
rec.boats.paddle sea kayaking FAQ | General |