I would like to note that IMIS has NOT forwarded my payment on to the
insurance carrier as of yet. They've pocketed my $5000 for 2 months
despite having made 2 payments to the carrier per their e-mail to me.
If anyone doubts their motivation they need to rethink their stance.

People have asked why I payed by credit card. The answer is simple.
They couldn't tell me the exact amount before I left for Belize. Once
I got there I wouldn't have Internet access.

-- Geoff Schultz in Guatemala


(~GARY GOLDEN, International Marine Insurance Services) wrote in message . com...
Being Vice-president of IMIS I would first like to express my
appreciation to my client Geoff Schultz who, despite his concern with
our service, was willing to post our responses so that others could
fairly form their own judgements about our agency.

Now I must say that it is heartwarming to find that others are willing
to defend our agency based on their own good experiences and/or based
on the facts of this particular case.

I am also glad to see the astute academic discussion of credit card
charges and when they should be made, to which I have something to
add:

From our perspective, since we are not an insurance company but rather
an insurance sales agency, our services are rendered at the time that
a policy is issued, so it is not material when the policy takes
effect. Of course, if a client wants to wait until the last minute to
receive his policy we are willing to accomodate an explicit request
that we delay a credit card charge and subsequent issuance of the
policy, but most cruisers are very glad of the opportunity to get
their policy in advance so that they have time to read it before it
actually takes effect.

~GARY GOLDEN, International Marine Insurance Services

I would have walked away just based upon the
fact that they couldn;t give you the exact amount. Shame on
you for buying into a company that works that way. In
addition, giving them your credit card info without any
solid agreement on what the bill would be is pretty risky.

Doug
s/v Callista

"Geoff Schultz" wrote in message
om...
I would like to note that IMIS has NOT forwarded my payment on to the
insurance carrier as of yet. They've pocketed my $5000 for 2 months
despite having made 2 payments to the carrier per their e-mail to me.
If anyone doubts their motivation they need to rethink their stance.

People have asked why I payed by credit card. The answer is simple.
They couldn't tell me the exact amount before I left for Belize. Once
I got there I wouldn't have Internet access.

-- Geoff Schultz in Guatemala


(~GARY GOLDEN, International Marine Insurance Services)
wrote in message . com...
Being Vice-president of IMIS I would first like to express my
appreciation to my client Geoff Schultz who, despite his concern with
our service, was willing to post our responses so that others could
fairly form their own judgements about our agency.

Now I must say that it is heartwarming to find that others are willing
to defend our agency based on their own good experiences and/or based
on the facts of this particular case.

I am also glad to see the astute academic discussion of credit card
charges and when they should be made, to which I have something to
add:

From our perspective, since we are not an insurance company but rather
an insurance sales agency, our services are rendered at the time that
a policy is issued, so it is not material when the policy takes
effect. Of course, if a client wants to wait until the last minute to
receive his policy we are willing to accomodate an explicit request
that we delay a credit card charge and subsequent issuance of the
policy, but most cruisers are very glad of the opportunity to get
their policy in advance so that they have time to read it before it
actually takes effect.

~GARY GOLDEN, International Marine Insurance Services

Doug, you're so full of your own crap that it isn't even funny. I
already had a policy with IMIS. They just couldn't come up with the
exact $ and cents necesary for me to cut them a check. Had they been
able to none of this would have happened.

I spent a lot of time looking at policies and they had the best one
available for my cruising area. I simply expected them to follow
what I would consider reasonable billing practices. You clearly have
no idea how difficult it has become for a US registered boat to obtain
international cruising insurance since 9/11. So instead of slinging
insinuations on topics that you're clearly not verseed in, why don't
you shut up!?!

-- Geoff Schultz

"Doug Dotson" wrote in message ...
I would have walked away just based upon the
fact that they couldn;t give you the exact amount. Shame on
you for buying into a company that works that way. In
addition, giving them your credit card info without any
solid agreement on what the bill would be is pretty risky.

Doug
s/v Callista

"Geoff Schultz" wrote in message
om...
I would like to note that IMIS has NOT forwarded my payment on to the
insurance carrier as of yet. They've pocketed my $5000 for 2 months
despite having made 2 payments to the carrier per their e-mail to me.
If anyone doubts their motivation they need to rethink their stance.

People have asked why I payed by credit card. The answer is simple.
They couldn't tell me the exact amount before I left for Belize. Once
I got there I wouldn't have Internet access.

-- Geoff Schultz in Guatemala


(~GARY GOLDEN, International Marine Insurance Services)
wrote in message . com...
Being Vice-president of IMIS I would first like to express my
appreciation to my client Geoff Schultz who, despite his concern with
our service, was willing to post our responses so that others could
fairly form their own judgements about our agency.

Now I must say that it is heartwarming to find that others are willing
to defend our agency based on their own good experiences and/or based
on the facts of this particular case.

I am also glad to see the astute academic discussion of credit card
charges and when they should be made, to which I have something to
add:

From our perspective, since we are not an insurance company but rather
an insurance sales agency, our services are rendered at the time that
a policy is issued, so it is not material when the policy takes
effect. Of course, if a client wants to wait until the last minute to
receive his policy we are willing to accomodate an explicit request
that we delay a credit card charge and subsequent issuance of the
policy, but most cruisers are very glad of the opportunity to get
their policy in advance so that they have time to read it before it
actually takes effect.

~GARY GOLDEN, International Marine Insurance Services