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HK HK is offline
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Default Good Service from Raymarine

Wayne.B wrote:
On Sun, 02 Dec 2007 18:55:49 -0500, HK wrote:
Sorry to interrupt the usual drivel in here, but
I did want to report good customer service from Raymarine.

I have a Ray fishfinder/depthfinder on son of Yo Ho. I didn't think the
display was bright enough, so last September I called and asked what to
do. I was told to simply return the unit after the boating season and
Ray's service department would look it over.

Sent the unit back last week, got a phone call Wednesday, told there was
nothing out of the ordinary, but the company was sending a brand new
unit just to make sure.

It arrived yesterday.

Cool.

Oh...side benefit...everyone I spoke with at Ray spoke English properly,
with a solid Yankee accent!

================================================== =
That's good to know but I can tell you from personal experience that
if you had bought a Furuno, the display would have been bright enough
right out of the box. I have to turn ours way down at night to keep
from being blinded by it. It is highly visible in direct sunlight on
the flybridge and that was a deciding factor in buying it.

If you take a look around at what commercial fisherman are using, well
over 90% are Furuno.





Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.
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Default Good Service from Raymarine

HK wrote:

================================================== =
That's good to know but I can tell you from personal experience that
if you had bought a Furuno, the display would have been bright enough
right out of the box. I have to turn ours way down at night to keep
from being blinded by it. It is highly visible in direct sunlight on
the flybridge and that was a deciding factor in buying it.

If you take a look around at what commercial fisherman are using, well
over 90% are Furuno.





Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


Harry,
Since Wayne uses his boat more in one week, than you will in 5 years,
why isn't his opinion relevant? I think you summed up your feelings
towards everyone else's opinion in your original post, when you said "
Sorry to interrupt the usual drivel in here" .

You seem to feel that the only opinion that has any value is yours. Why
is that?
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HK HK is offline
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Default Good Service from Raymarine

Reginald P. Smithers III wrote:
HK wrote:

================================================== =
That's good to know but I can tell you from personal experience that
if you had bought a Furuno, the display would have been bright enough
right out of the box. I have to turn ours way down at night to keep
from being blinded by it. It is highly visible in direct sunlight on
the flybridge and that was a deciding factor in buying it.

If you take a look around at what commercial fisherman are using, well
over 90% are Furuno.





Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your
experiences with Furuno fishfinders on the flying bridge of your RV
are relevant.


Harry,
Since Wayne uses his boat more in one week, than you will in 5 years,
why isn't his opinion relevant? I think you summed up your feelings
towards everyone else's opinion in your original post, when you said "
Sorry to interrupt the usual drivel in here" .

You seem to feel that the only opinion that has any value is yours. Why
is that?



For the answer to this question you are posing and any other, "Reggie,"
bend over, put your head between your knees, and look up.
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Default Good Service from Raymarine

On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


Harry, cut it out - the "snark" puts you at the same level as a couple
of others here.
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Default Good Service from Raymarine

Short Wave Sportfishing wrote:
On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


Harry, cut it out - the "snark" puts you at the same level as a couple
of others here.


Sorry, but I don't see where the under $1000 Furuno fishfinders are
better than any others in the same price and feature class. I had much
better service from Raymarine than Furuno.


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Default Good Service from Raymarine

HK wrote:
Short Wave Sportfishing wrote:
On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your
experiences with Furuno fishfinders on the flying bridge of your RV
are relevant.


Harry, cut it out - the "snark" puts you at the same level as a couple
of others here.


Sorry, but I don't see where the under $1000 Furuno fishfinders are
better than any others in the same price and feature class. I had much
better service from Raymarine than Furuno.


Harry,
I think your service from Raymarine was excellent, and the fact that you
are now pleased with your Fishfinder, does not diminish someone else
having excellent quality and service from Furuno Fishfinders. You made
your post because you were impressed by their service. Wayne made his
post because he has been pleased with his Furuno. As much as I agree
that Raymarine provided excellent service. I think most of us would
prefer an excellent product straight out of the box, that did not need
to go back to the mfg'er.

Wayne's opinion is just as valuable as yours. The fact that he uses his
fishfinder substantially more, speaks to the dependability he has had
with his Furuno.

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Default Good Service from Raymarine

On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

Wayne.B wrote:
On Sun, 02 Dec 2007 18:55:49 -0500, HK wrote:
Sorry to interrupt the usual drivel in here, but
I did want to report good customer service from Raymarine.

I have a Ray fishfinder/depthfinder on son of Yo Ho. I didn't think the
display was bright enough, so last September I called and asked what to
do. I was told to simply return the unit after the boating season and
Ray's service department would look it over.

Sent the unit back last week, got a phone call Wednesday, told there was
nothing out of the ordinary, but the company was sending a brand new
unit just to make sure.

It arrived yesterday.

Cool.

Oh...side benefit...everyone I spoke with at Ray spoke English properly,
with a solid Yankee accent!

================================================== =
That's good to know but I can tell you from personal experience that
if you had bought a Furuno, the display would have been bright enough
right out of the box. I have to turn ours way down at night to keep
from being blinded by it. It is highly visible in direct sunlight on
the flybridge and that was a deciding factor in buying it.

If you take a look around at what commercial fisherman are using, well
over 90% are Furuno.





Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


Harry, there were lots of times in the bay when I thought my fishfinder was
a total piece of trash. It was a Lowrance. Pure garbage.

Then someone mentioned the possibility that I was not over any fish. What
an eye opener! After a while, I thought it was a pretty decent unit.
--
John H
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Default Good Service from Raymarine

John H. wrote:
On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

Wayne.B wrote:
On Sun, 02 Dec 2007 18:55:49 -0500, HK wrote:
Sorry to interrupt the usual drivel in here, but
I did want to report good customer service from Raymarine.

I have a Ray fishfinder/depthfinder on son of Yo Ho. I didn't think the
display was bright enough, so last September I called and asked what to
do. I was told to simply return the unit after the boating season and
Ray's service department would look it over.

Sent the unit back last week, got a phone call Wednesday, told there was
nothing out of the ordinary, but the company was sending a brand new
unit just to make sure.

It arrived yesterday.

Cool.

Oh...side benefit...everyone I spoke with at Ray spoke English properly,
with a solid Yankee accent!
================================================== =
That's good to know but I can tell you from personal experience that
if you had bought a Furuno, the display would have been bright enough
right out of the box. I have to turn ours way down at night to keep
from being blinded by it. It is highly visible in direct sunlight on
the flybridge and that was a deciding factor in buying it.

If you take a look around at what commercial fisherman are using, well
over 90% are Furuno.




Sure, Dwayne, whatever you say. I had a Furuno fishfinder on the
original YoHo and was unimpressed by it, but I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


Harry, there were lots of times in the bay when I thought my fishfinder was
a total piece of trash. It was a Lowrance. Pure garbage.

Then someone mentioned the possibility that I was not over any fish. What
an eye opener! After a while, I thought it was a pretty decent unit.



Yeah, well, my Furuno unit went teats up and it took Furuno a month to
replace it. I had to replace a Furuno 'ducer, too.
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Default Good Service from Raymarine

On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


We have the Furuno Navnet integrated system which includes a fish
finder/depth sounder, radar and GPS plotter - separate transducer
modules for each, networked into a common display unit. I installed
it myself 3 years and 11,000+ nautical miles ago, and it has never
skipped a beat. Mrs B is not exactly the world's biggest marine
electronics enthusiast but she has nothing but good things to say
about this system.

Have you ever seen a professional crab boat on the Chesapeake that did
not have a Furuno radar? I don't think I have, and that should tell
you something.

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Default Good Service from Raymarine

Wayne.B wrote:
On Mon, 03 Dec 2007 06:35:43 -0500, HK wrote:

I am sure your experiences
with Furuno fishfinders on the flying bridge of your RV are relevant.


We have the Furuno Navnet integrated system which includes a fish
finder/depth sounder, radar and GPS plotter - separate transducer
modules for each, networked into a common display unit. I installed
it myself 3 years and 11,000+ nautical miles ago, and it has never
skipped a beat. Mrs B is not exactly the world's biggest marine
electronics enthusiast but she has nothing but good things to say
about this system.

Have you ever seen a professional crab boat on the Chesapeake that did
not have a Furuno radar? I don't think I have, and that should tell
you something.



A "professional" crab boat?

Hehehe.

Most "professional" crab boats in this area, that is, crab boats with
commercial licenses, are pretty small, 20-30', with very little in the
way of electronics. Typically, they are low-sided inboards with only
enough front cabin to block the wind and mount the hydraulics to pull up
the pots. So, in answer to your question, yes, I have seen dozens of
"professional" crab boats working the bay without a Furuno or any other
brand of radar.

Oh, I have a Garmin "integrated" 4208 system on son of Yo Ho, but I only
use it as a GPS/Plotter, with a separate Ray fishfinder/depthfinder. For
about the same money, I could have bought Furuno gear, but after many
months of looking at units at high-end marine electronics stores, I was
not that impressed with the competing Furuno units. And, as I posted, my
previous Furuno fishfinder was somewhat of a lemon, both the head unit
and the transducers.

On the professional offshore fishing boats I have seen, Furuno, Ray,
and several others have significant market shares.

I don't pay much attention to the electronics on the RV barges. They're
so slow moving, there usually is plenty of time to get out of the way of
their semiconscious drivers.



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