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New 20hp Honda carb gummed up

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Short Wave Sportfishing

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On Fri, 18 Feb 2005 16:47:15 -0600, lid
wrote:

On 2/18/05, Short Wave Sportfishing wrote:
Honda rep visited. He asked if
there was going to be a Honda school or in-service seminar and the
Honda rep said (as reported) "Honda's never break - there's no need
for schools".

LoL!... funny. Must have been a rep from their sales division. Sounds
like a typical response meaning, "I don't know" or "Let's change the
subject".

Went back by the dealer today and asked for a parts catalog.
Basically got the run around and a long involved excuse encompassing
everything from Federal EPA regulations to liability concerns ...
oddly enough he didn't mention possible warranty violations like I
expected. But they finally gave me the phone number for Honda's
Cusomer Relations Dept. So I called the number, drilled down through
a recorded menu, and was eventually told in the taped message that a
parts catalog can be ordered through any dealer LoL! So now I'm back
to square one. I guess now I'll try a different dealer. Maybe even let
'em listen to Honda's own menu. We'll see what happens next.

Sounds like the runaround I got from Garmin one time. Never did
talk to a human until the end and she informed that what I was asking
for was only available from a dealer - who told me to call Garmin.

You just can't make this stuff up.

Later,

Tom

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