Hey Gary,

I am sure, that sooner or later, the bean counters will get around to
the error and bill you. If I were you, I would call *their* error to
attention accounts recieveable, enclosing a check to take care of the
matter.

The next time you need parts, (Say on the road.) the company will be
happy to send you, express, any parts you may urgently need, as you have
now proved you are credit worthy.

Actions of this sort goes a long way with billing departments and
management. I (we) pay all our bills on time. Most suppliers we deal
with are glad to send us anything we need with an invoice.

Just my opinion,

Capt. Frank

Gary Warner wrote:
Friday Ethics Question:



I ordered parts worth over $1000 to make a trailer. When we went to pick
them up one of the parts, a brake actuator, worth about $135 was the one we
ordered but not the right part for the job. The company agreed that there
was no way for me to know this was the wrong part and agreed that they
should have know and advised us. They gave us a refund for the incorrect
part and said they would ship - at their expense - the correct one.



Yesterday a package arrived with the replacement part and another item we
had ordered. They paid the shipping, as they said they would, and they
charged us for the new item. But they did not charge us for the new
actuator.



So the basic question is: If a company sends you something and forgets to
charge you, do you tell them? And even more telling, WHY?