So the basic question is: If a company sends you something and forgets to
charge you, do you tell them? And even more telling, WHY?

In this case, my opinion is that you should pay.

You ordered the wrong part. The company could have simply supplied the part you
ordered, collected your money, and gone merrily down the road. When you later
discovered the part you had specified was the wrong part for the job, the
company could have refused to accept a return and suggest that you buy another
one, or could have charged you a restocking fee.

The company took enough interest in your ultimate satisfaction to call your
attention to the fact that you had ordered an improper part, and aranged to
send you the actual part you should have ordered in the first place. Should you
repay that kindness by stiffing them for $135? Nah.

They saved you from the consequences of your own oversight. The least you can
do is be equally classy in return.


Friday Ethics Question:



I ordered parts worth over $1000 to make a trailer. When we went to pick
them up one of the parts, a brake actuator, worth about $135 was the one we
ordered but not the right part for the job. The company agreed that there
was no way for me to know this was the wrong part and agreed that they
should have know and advised us. They gave us a refund for the incorrect
part and said they would ship - at their expense - the correct one.



Yesterday a package arrived with the replacement part and another item we
had ordered. They paid the shipping, as they said they would, and they
charged us for the new item. But they did not charge us for the new
actuator.



So the basic question is: If a company sends you something and forgets to
charge you, do you tell them? And even more telling, WHY?