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First recorded activity by BoatBanter: Jul 2007
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Default Comcast Cable problem solved!

On Sat, 13 Jun 2020 22:38:39 -0400, Alex wrote:

RCE wrote:
On 6/12/2020 9:17 PM, Alex wrote:
RCE wrote:


None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently.Â* What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet.Â* TV was still ok but
the TV service only uses a small part of the overall
bandwidth.Â* Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally!Â* After almost a month it works great.




Nice!Â* What a strange issue.Â* I guess they will have to bury it away
from the driveway?



Yup.Â* They have to contact Dig Safe to come out and mark any utilities,
water, electricity, etc. and will then send a crew out to witch ditch
a new access along the driveway, under a walkway and into the house.
They run the cable through a plastic conduit.

Cool thing is I now have the latest and greatest "Gateway" plus the
super tech upgraded my primary cable box to the newest X1 type,
programmed and gave me
two X1 voice controlled remotes and made sure it was all working.
I had been using the old school type remotes.

All for free.Â* Plus, Comcast is giving me a unspecified credit on my
account for the inconvenience.



How are they going to get it under your walkway?Â* Those directional
boring machines can't be cheap to bring in and operate.Â* The are also
big and might screw up your lawn.


We use a pipe and a water hose here.
I shot a 2" PVC pipe 22' under my garage and hit a hole a foot wide.

http://gfretwell.com/ftp/Pipe%20shot...r%20garage.jpg
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