None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently. What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet. TV was still ok but
the TV service only uses a small part of the overall
bandwidth. Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally! After almost a month it works great.

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On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote:



None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently. What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet. TV was still ok but
the TV service only uses a small part of the overall
bandwidth. Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally! After almost a month it works great.

===

It's good that you had a sharp service guy. Some problems like that
can be difficult to find.

Many years ago on our first sailboat, I had a weird problem with the
depth sounder, one of the only bits of electronics on the boat, the
old rotating, flashing bulb type. I traced it down to bad co-ax, but
it was the outer braid that high resistance which seemed impossible to
my untrained eye. It turned out that the insulation had developed a
pin hole leak in the middle of the cable run. The copper braid in
that area had turned into a green mush.

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On Fri, 12 Jun 2020 12:19:10 -0400, RCE wrote:



None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently. What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet. TV was still ok but
the TV service only uses a small part of the overall
bandwidth. Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally! After almost a month it works great.

Good show. Glad all is well.
--

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On Friday, June 12, 2020 at 12:19:17 PM UTC-4, RCE wrote:
None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently. What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet. TV was still ok but
the TV service only uses a small part of the overall
bandwidth. Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally! After almost a month it works great.

Very good!

The weird thing about this is that the signal was back to normal, but the modem would disconnect and then not reconnect until you unscrewed the cable from it and re-attached it. If the signal was good enough to reconnect, why wouldn't it just do it without having to lose the signal first by disconnecting? And why when your phone reconnected? That's not much data.
Sounds like a bug in the firmware to me.

Oh well, welcome back.

RCE wrote:


None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently.Â* What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet.Â* TV was still ok but
the TV service only uses a small part of the overall
bandwidth.Â* Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally!Â* After almost a month it works great.


Nice!Â* What a strange issue.Â* I guess they will have to bury it away
from the driveway?

On 6/12/2020 9:17 PM, Alex wrote:
RCE wrote:


None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently.Â* What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet.Â* TV was still ok but
the TV service only uses a small part of the overall
bandwidth.Â* Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally!Â* After almost a month it works great.




Nice!Â* What a strange issue.Â* I guess they will have to bury it away
from the driveway?


Yup. They have to contact Dig Safe to come out and mark any utilities,
water, electricity, etc. and will then send a crew out to witch ditch
a new access along the driveway, under a walkway and into the house.
They run the cable through a plastic conduit.

Cool thing is I now have the latest and greatest "Gateway" plus the
super tech upgraded my primary cable box to the newest X1 type,
programmed and gave me
two X1 voice controlled remotes and made sure it was all working.
I had been using the old school type remotes.

All for free. Plus, Comcast is giving me a unspecified credit on my
account for the inconvenience.


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RCE wrote:
On 6/12/2020 9:17 PM, Alex wrote:
RCE wrote:


None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently.Â* What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet.Â* TV was still ok but
the TV service only uses a small part of the overall
bandwidth.Â* Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally!Â* After almost a month it works great.




Nice!Â* What a strange issue.Â* I guess they will have to bury it away
from the driveway?


Yup.Â* They have to contact Dig Safe to come out and mark any utilities,
water, electricity, etc. and will then send a crew out to witch ditch
a new access along the driveway, under a walkway and into the house.
They run the cable through a plastic conduit.

Cool thing is I now have the latest and greatest "Gateway" plus the
super tech upgraded my primary cable box to the newest X1 type,
programmed and gave me
two X1 voice controlled remotes and made sure it was all working.
I had been using the old school type remotes.

All for free.Â* Plus, Comcast is giving me a unspecified credit on my
account for the inconvenience.



How are they going to get it under your walkway?Â* Those directional
boring machines can't be cheap to bring in and operate.Â* The are also
big and might screw up your lawn.

On Sat, 13 Jun 2020 22:38:39 -0400, Alex wrote:

RCE wrote:
On 6/12/2020 9:17 PM, Alex wrote:
RCE wrote:


None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently.Â* What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet.Â* TV was still ok but
the TV service only uses a small part of the overall
bandwidth.Â* Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally!Â* After almost a month it works great.




Nice!Â* What a strange issue.Â* I guess they will have to bury it away
from the driveway?


Yup.Â* They have to contact Dig Safe to come out and mark any utilities,
water, electricity, etc. and will then send a crew out to witch ditch
a new access along the driveway, under a walkway and into the house.
They run the cable through a plastic conduit.

Cool thing is I now have the latest and greatest "Gateway" plus the
super tech upgraded my primary cable box to the newest X1 type,
programmed and gave me
two X1 voice controlled remotes and made sure it was all working.
I had been using the old school type remotes.

All for free.Â* Plus, Comcast is giving me a unspecified credit on my
account for the inconvenience.



How are they going to get it under your walkway?Â* Those directional
boring machines can't be cheap to bring in and operate.Â* The are also
big and might screw up your lawn.

We use a pipe and a water hose here.
I shot a 2" PVC pipe 22' under my garage and hit a hole a foot wide.

http://gfretwell.com/ftp/Pipe%20shot...r%20garage.jpg

On 6/13/2020 10:38 PM, Alex wrote:
RCE wrote:
On 6/12/2020 9:17 PM, Alex wrote:
RCE wrote:


None of my thoughts on the problem were valid.

Turns out the cable line that runs *under* my driveway has
a fault or cut in it and moisture has been slowly attacking
it over the years.

It's not buried very deep apparently.Â* What was happening
is that every time I left the house and the truck drove
over the spot with the damaged cable, it disturbed the
connection and I'll lose Internet.Â* TV was still ok but
the TV service only uses a small part of the overall
bandwidth.Â* Internet and Voice (if you have it) uses a
lot of bandwidth.

Super tech found it using a meter that picks up leakage.

He ran a new temporary cable from the pedestal at the end
of the driveway to the house and all works good again.

He even upgraded to the newest cable box and programmed
two of the voice activated remotes.

Comcast will contact Dig-Safe to check for power lines, etc.
and then they will bury the new cable.

Finally!Â* After almost a month it works great.




Nice!Â* What a strange issue.Â* I guess they will have to bury it away
from the driveway?


Yup.Â* They have to contact Dig Safe to come out and mark any utilities,
water, electricity, etc. and will then send a crew out to witch ditch
a new access along the driveway, under a walkway and into the house.
They run the cable through a plastic conduit.

Cool thing is I now have the latest and greatest "Gateway" plus the
super tech upgraded my primary cable box to the newest X1 type,
programmed and gave me
two X1 voice controlled remotes and made sure it was all working.
I had been using the old school type remotes.

All for free.Â* Plus, Comcast is giving me a unspecified credit on my
account for the inconvenience.



How are they going to get it under your walkway?Â* Those directional
boring machines can't be cheap to bring in and operate.Â* The are also
big and might screw up your lawn.

They do it hydraulically.

I saw them do this at a neighbor's house and they went under a 14' wide
driveway. They used a contraption that hooked up to the outdoor
water spigot. Dug a hole on either side of the driveway, put the
water pipe thing in and in about 20 minutes it had a tunnel under
the driveway.

In my case they are not going under the driveway again. The new cable
will be in a trench running along the driveway and then under a
3 foot wide walkway. Duck soup.

I did this myself in Florida when I was running power for the RV we
had parked on a slab in the back yard. I just used a 4-5 foot section
of plastic conduit, made up a jury-rigged adapter to attach a water
hose and just kept pushing it under the walkway. Once I had the
conduit through I disconnected the water hose, blew any remaining
water out of the conduit and ran the power cables through it.





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Alex Wrote in message:
RCE wrote: On 6/12/2020 9:17 PM, Alex wrote: RCE wrote: None of my thoughts on the problem were valid. Turns out the cable line that runs *under* my driveway has a fault or cut in it and moisture has been slowly attacking it over the years. It's not buried very deep apparently. What was happening is that every time I left the house and the truck drove over the spot with the damaged cable, it disturbed the connection and I'll lose Internet. TV was still ok but the TV service only uses a small part of the overall bandwidth. Internet and Voice (if you have it) uses a lot of bandwidth. Super tech found it using a meter that picks up leakage. He ran a new temporary cable from the pedestal at the end of the driveway to the house and all works good again. He even upgraded to the newest cable box and programmed two of the voice activated remotes. Comcast will contact Dig-Safe to check for power lines, etc. and then they will bury the new cable. Finally! After almost a month it works great. Nice! What a strange issue. I guess they will have to bury it away from the driveway? Yup. They have to contact Dig Safe to come out and mark any utilities, water, electricity, etc. and will then send a crew out to witch ditch a new access along the driveway, under a walkway and into the house. They run the cable through a plastic conduit. Cool thing is I now have the latest and greatest "Gateway" plus the super tech upgraded my primary cable box to the newest X1 type, programmed and gave me two X1 voice controlled remotes and made sure it was all working. I had been using the old school type remotes. All for free. Plus, Comcast is giving me a unspecified credit on my account for the inconvenience.How are they going to get it under your walkway? Those directional boring machines can't be cheap to bring in and operate. The are also big and might screw up your lawn.

Water jetting might work. I had some success with that method when
I lived up nawth. Works great in Florida.
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