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Zappos - my new favorite store...
....for boots, belts, etc.
I'd bought a pair of boots. They were too big, but before I could call or do anything about sending them back, my wife threw away the boxes they came in. So now I thought I'm stuck with these boots that are way too big. Yesterday I called them, knowing they're going to laugh in my face. I explained my predicament, and instead of laughing the lady said, "No problem, John, we'll fix you right up. I'll email you a shipping label for the old boots. Box 'em up and give 'em to the UPS guy who will be delivering your new boots tomorrow." Unreal! |
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