On Thu, 10 Sep 2009 11:14:32 -0700 (PDT), Frogwatch
wrote:

Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it.

Seems it should come with an install disk. Maybe a virus hosed it.
I had a good experience with a big monitor - then - I bought at BB.
As I recall the monitor was $400 and they were selling a 2-year BB
replacement warranty for only $25, so I bought that too.
It was a KDS 19"
Good monitor, but a week before the warranty expired it went blank,
and they gave me full price toward a better monitor.
But now they wanted $75 for the same warranty.
I bought it, but that one never paid off.
Well, at least the first one did, which is the only time I got
anything back from a non-car warranty.
The only minor hassle I had was they wanted to send the monitor to the
manufacturer. Not what the warranty said, I pointed out, and they
quickly agreed.
But I wasn't wearing caving gear.

--Vic

Vic Smith wrote:
On Thu, 10 Sep 2009 11:14:32 -0700 (PDT), Frogwatch
wrote:

Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it.

Seems it should come with an install disk. Maybe a virus hosed it.
I had a good experience with a big monitor - then - I bought at BB.
As I recall the monitor was $400 and they were selling a 2-year BB
replacement warranty for only $25, so I bought that too.
It was a KDS 19"
Good monitor, but a week before the warranty expired it went blank,
and they gave me full price toward a better monitor.
But now they wanted $75 for the same warranty.
I bought it, but that one never paid off.
Well, at least the first one did, which is the only time I got
anything back from a non-car warranty.
The only minor hassle I had was they wanted to send the monitor to the
manufacturer. Not what the warranty said, I pointed out, and they
quickly agreed.
But I wasn't wearing caving gear.

--Vic




No days most install disks are simply a partition on the hard drive. Oh
and Harry's bull**** about the card likely not bombing the OS is
horse****. Hell, I've seen a defective thumb drive trash the OS before.

On Thu, 10 Sep 2009 15:12:57 -0400, NotNow wrote:



No days most install disks are simply a partition on the hard drive. Oh
and Harry's bull**** about the card likely not bombing the OS is
horse****. Hell, I've seen a defective thumb drive trash the OS before.

I roll my own. Putting install software on a partition isn't a good
idea unless they include instructions to write it to a CD/DVD.
Hard drives fail.
Don't know much about ethernet chips, but OS's do fail for never
determined reasons. Likely glitches that corrupt a file.
I never get into that anymore because of my cloning strategy.
Problem with OS? Restore from image.
That would have told the tale for your son. If it didn't work you'd
know you had a hardware problem, no ifs ands or buts.

--Vic

Vic Smith wrote:
On Thu, 10 Sep 2009 15:12:57 -0400, NotNow wrote:


No days most install disks are simply a partition on the hard drive. Oh
and Harry's bull**** about the card likely not bombing the OS is
horse****. Hell, I've seen a defective thumb drive trash the OS before.

I roll my own. Putting install software on a partition isn't a good
idea unless they include instructions to write it to a CD/DVD.
Hard drives fail.
Don't know much about ethernet chips, but OS's do fail for never
determined reasons. Likely glitches that corrupt a file.
I never get into that anymore because of my cloning strategy.
Problem with OS? Restore from image.
That would have told the tale for your son. If it didn't work you'd
know you had a hardware problem, no ifs ands or buts.

--Vic

Oh, absolutely!! The first thing I do is get my OS and drivers off of
the hard drive and onto CDs.

On Sep 11, 9:23*am, NotNow wrote:
Vic Smith wrote:
On Thu, 10 Sep 2009 15:12:57 -0400, NotNow wrote:

No days most install disks are simply a partition on the hard drive. Oh
and Harry's bull**** about the card likely not bombing the OS is
horse****. Hell, I've seen a defective thumb drive trash the OS before..

I roll my own. *Putting install software on a partition isn't a good
idea unless they include instructions to write it to a CD/DVD.
Hard drives fail.
Don't know much about ethernet chips, but OS's do fail for never
determined reasons. *Likely glitches that corrupt a file.
I never get into that anymore because of my cloning strategy.
Problem with OS? *Restore from image.
That would have told the tale for your son. *If it didn't work you'd
know you had a hardware problem, no ifs ands or buts.

--Vic

Oh, absolutely!! The first thing I do is get my OS and drivers off of
the hard drive and onto CDs.

Wife says Warranty cost was $205. The did not provide an OS install
CD. In fact, for another roughly $100 they will sell you a restore
disc. They charged my son to "Clear the Registry" so he would not
have all the crap most store bought computers have. I do not know if
this is a scam r not but suddenly, all the crap is back. The place I
finally took it to for repair says they often see problems when a 2nd
AV program is loaded atop Norton when they fail to remove Norton.
The Warranty is sort of vague about software problems but ti does
cover "problems due to poor workmanship" and failure to install the
2nd AV properly should be covered under this. I doubt I'll see a
penny from BB.

In article fb01c673-0379-4cbe-bf3a-
,
says...

Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".

Yeah, don't bother calling their supervisor line either, it's a joke and
never gets results...

--
Wafa free since 2009

"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...

Almost got arrested.

Yeah, don't bother calling their supervisor line either, it's a joke and
never gets results...

--
Wafa free since 2009


Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???


--
Nom=de=Plume

"nom=de=plume" wrote in message
...
"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...

Almost got arrested.

Yeah, don't bother calling their supervisor line either, it's a joke and
never gets results...

--
Wafa free since 2009


Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???


--
Nom=de=Plume


They have you arrested, they are going to be losing a lot of their profit.

Calif Bill wrote:
"nom=de=plume" wrote in message
...
"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...
Almost got arrested.
Yeah, don't bother calling their supervisor line either, it's a joke and
never gets results...

--
Wafa free since 2009

Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???


--
Nom=de=Plume


They have you arrested, they are going to be losing a lot of their profit.




Justhate already has a rep as a little hothead. He got tossed down the
steps at his local cop shop by...the cops.



--
Birther-Deather-Tenther-Teabagger:
Idiots All

"H the K" wrote in message
m...
Calif Bill wrote:
"nom=de=plume" wrote in message
...
"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...
Almost got arrested.
Yeah, don't bother calling their supervisor line either, it's a joke
and
never gets results...

--
Wafa free since 2009

Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???


--
Nom=de=Plume


They have you arrested, they are going to be losing a lot of their
profit.


Justhate already has a rep as a little hothead. He got tossed down the
steps at his local cop shop by...the cops.





Does not matter. They have you arrested for complaining, and not telling
you to leave the store. They will be financially hurt.