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#1
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posted to rec.boats
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"Calif Bill" wrote in message
m... "nom=de=plume" wrote in message ... "JustWait" wrote in message ... In article fb01c673-0379-4cbe-bf3a- , says... Almost got arrested. Yeah, don't bother calling their supervisor line either, it's a joke and never gets results... -- Wafa free since 2009 Yeah, never try a rational or logical solution. Screaming works a lot better. Sheesh... potentially spending a night in jail over $129??? -- Nom=de=Plume They have you arrested, they are going to be losing a lot of their profit. Maybe. Is it worth the long hassle, the fingerprinting, angry people with guns? All over $129? Feel free, but I'll pass. -- Nom=de=Plume |
#2
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posted to rec.boats
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On Sep 11, 2:38*pm, "nom=de=plume" wrote:
"Calif Bill" wrote in message m... "nom=de=plume" wrote in message ... "JustWait" wrote in message ... In article fb01c673-0379-4cbe-bf3a- , says... Almost got arrested. Yeah, don't bother calling their supervisor line either, it's a joke and never gets results... -- Wafa free since 2009 Yeah, never try a rational or logical solution. Screaming works a lot better. Sheesh... potentially spending a night in jail over $129??? -- Nom=de=Plume They have you arrested, they are going to be losing a lot of their profit. Maybe. Is it worth the long hassle, the fingerprinting, angry people with guns? All over $129? Feel free, but I'll pass. -- Nom=de=Plume It was fun. What was the most fun was the shocked look on the managers face when he said "I didn't want to embarrass you by discussing this issue inside near other people.." and I replied "I don't embarrass easily so let's go back inside and discuss it in front of your customers". He freaked and said we could not go back inside. |
#3
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posted to rec.boats
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On Sep 10, 2:14*pm, Frogwatch wrote:
Then I went to two other computer stores and told them my story and they were shocked. *One said, "Really, they won't replace bad software, thats amazing". what happened to the 'warrant of merchantability'? under the law, a company that markets itself as being in the computer business HAS to sell you a WORKING computer suitable for uses they describe in their marketing literature. it's the law... |
#4
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posted to rec.boats
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On Sep 11, 1:50*pm, wf3h wrote:
On Sep 10, 2:14*pm, Frogwatch wrote: Then I went to two other computer stores and told them my story and they were shocked. *One said, "Really, they won't replace bad software, thats amazing". what *happened to the 'warrant of merchantability'? under the law, a company that markets itself as being in the computer business HAS to sell you a WORKING computer suitable for uses they describe in their marketing literature. *it's the law... A story with a better though more costly ending. At work, I accidently destroyed an x-ray detector. These things have an x-ray "window" that is absurdly expensive made by a tiny company in Utah who has a patent on the process. These "windows" sell for a few thousand dollars each and are 4 mm diameter and .3 micron thick polyimide (yes, that is really 3 tenths of a micron). When they break, the cost to replace them is normally about $10,000 considering the labor of installing them and the risk of breaking one during the install. I desperately needed my detector so resigned myself to paying at least $10,000 and sent it off to a company called TNAS. Thye could have very reasonably said the window was broken and charged me for an absurd price. Instead, they fixed it for $2300 telling me that miraculously the fragile window did not break. So, I salute an honest company and will send them a lot of business. |
#5
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posted to rec.boats
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Frogwatch wrote:
On Sep 11, 1:50 pm, wf3h wrote: On Sep 10, 2:14 pm, Frogwatch wrote: Then I went to two other computer stores and told them my story and they were shocked. One said, "Really, they won't replace bad software, thats amazing". what happened to the 'warrant of merchantability'? under the law, a company that markets itself as being in the computer business HAS to sell you a WORKING computer suitable for uses they describe in their marketing literature. it's the law... A story with a better though more costly ending. At work, I accidently destroyed an x-ray detector. These things have an x-ray "window" that is absurdly expensive made by a tiny company in Utah who has a patent on the process. These "windows" sell for a few thousand dollars each and are 4 mm diameter and .3 micron thick polyimide (yes, that is really 3 tenths of a micron). When they break, the cost to replace them is normally about $10,000 considering the labor of installing them and the risk of breaking one during the install. I desperately needed my detector so resigned myself to paying at least $10,000 and sent it off to a company called TNAS. Thye could have very reasonably said the window was broken and charged me for an absurd price. Instead, they fixed it for $2300 telling me that miraculously the fragile window did not break. So, I salute an honest company and will send them a lot of business. Yes, and that's how it SHOULD work. A business does you good, you go back to them. |
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