Best Buy or Worst Buy
 

Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".

Best Buy or Worst Buy
 

Frogwatch wrote:
Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".


It is unlikely "the operating system was bad." What is likely is that
your son or some other computer user messed up some serious settings or
downloaded a really nasty virus and *that* messed up the OS.

Republican "town hall meeting" behavior doesn't really get you very far
in the real world.

So, what are you doing to resolve your non-working-computer problem? And
why don't you have a way to backup your computers from good "restore"
points?

Sloppy.

These are the manual backups I run on the VISTA side of my imac:

http://tinyurl.com/owme3o

The mac side is backed up automatically every night of the week.







--
Birther-Deather-Tenther-Teabagger:
Idiots All

Best Buy or Worst Buy
 

"Frogwatch" wrote in message
...
Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".


Hmm... well, here's another approach that I've used. I argue for a while. I
speak to the manager. Nothing works and he's digging in his heals, but I
need the whatever to work. Easy fix. I pay for the service, part, whatever,
then I call the credit card company and dispute the charges. The money is
credited back until the situation is resolved. 99% of the time, it's in the
consumer's favor. Then, I call the corporate headquarters and ask for "the
office of the president." You never get the president, but you do get
someone from the escalation team. You're calm and cool, and you give them
just the facts. This is what I bought, this is what happened, I said this,
he said that, etc. 99% of the time they make good on the problem.

This saves a lot of yelling, cops showing up, threats, and keeps everyone's
blood pressure under control. The offending parties are properly admonished,
no one is fired, and you get what you need.

Oh, and I also have a whistle I use for persistent telemarketers. lol

--
Nom=de=Plume

Best Buy or Worst Buy
 

H the K wrote:
Frogwatch wrote:
Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".


It is unlikely "the operating system was bad." What is likely is that
your son or some other computer user messed up some serious settings or
downloaded a really nasty virus and *that* messed up the OS.

Republican "town hall meeting" behavior doesn't really get you very far
in the real world.

So, what are you doing to resolve your non-working-computer problem? And
why don't you have a way to backup your computers from good "restore"
points?

Sloppy.

These are the manual backups I run on the VISTA side of my imac:

http://tinyurl.com/owme3o

The mac side is backed up automatically every night of the week.







My guess is that you do not behave, "in the real world" like you do
here. Right or wrong?

Best Buy or Worst Buy
 

On Sep 10, 2:35*pm, "nom=de=plume" wrote:
"Frogwatch" wrote in message

...



Almost got arrested. *For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. *A few weeks later, it stopped working so we took it back.
I went to get it today. *They told me the operating system was bad and
it would cost $129 to re-install it. *Huh? *I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". *No, they would not. *We went back and forth a
few times before I decided everybody in the store should know their
policy. *Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? *"Only hardware" they
said. *I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. *When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. *When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". *I said "I do not embarass easily so lets go back
inside so your customers can hear". *He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. *I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. *It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. *One said, "Really, they won't replace bad
software, thats amazing".

Hmm... well, here's another approach that I've used. I argue for a while. I
speak to the manager. Nothing works and he's digging in his heals, but I
need the whatever to work. Easy fix. I pay for the service, part, whatever,
then I call the credit card company and dispute the charges. The money is
credited back until the situation is resolved. 99% of the time, it's in the
consumer's favor. Then, I call the corporate headquarters and ask for "the
office of the president." You never get the president, but you do get
someone from the escalation team. You're calm and cool, and you give them
just the facts. This is what I bought, this is what happened, I said this,
he said that, etc. 99% of the time they make good on the problem.

This saves a lot of yelling, cops showing up, threats, and keeps everyone's
blood pressure under control. The offending parties are properly admonished,
no one is fired, and you get what you need.

Oh, and I also have a whistle I use for persistent telemarketers. lol

--
Nom=de=Plume

I had a wonderful time costing them customers but I was very careful.
I made sure they never asked me to lower my voice and they never asked
me to leave. So, next step. I took it to a computer repair place I
use for my office computers. He was also skeptical of the bad
operating system story. I am hoping they find a hardware problem (the
problem is that the ethernet card has stopped working) so I then have
REAL ammunition to use against them. It was only going to cost $129
but I needed the fun and badly behaving companies should be punished.

Best Buy or Worst Buy
 

Frogwatch wrote:
On Sep 10, 2:35 pm, "nom=de=plume" wrote:
"Frogwatch" wrote in message

...



Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".
Hmm... well, here's another approach that I've used. I argue for a while. I
speak to the manager. Nothing works and he's digging in his heals, but I
need the whatever to work. Easy fix. I pay for the service, part, whatever,
then I call the credit card company and dispute the charges. The money is
credited back until the situation is resolved. 99% of the time, it's in the
consumer's favor. Then, I call the corporate headquarters and ask for "the
office of the president." You never get the president, but you do get
someone from the escalation team. You're calm and cool, and you give them
just the facts. This is what I bought, this is what happened, I said this,
he said that, etc. 99% of the time they make good on the problem.

This saves a lot of yelling, cops showing up, threats, and keeps everyone's
blood pressure under control. The offending parties are properly admonished,
no one is fired, and you get what you need.

Oh, and I also have a whistle I use for persistent telemarketers. lol

--
Nom=de=Plume

I had a wonderful time costing them customers but I was very careful.
I made sure they never asked me to lower my voice and they never asked
me to leave. So, next step. I took it to a computer repair place I
use for my office computers. He was also skeptical of the bad
operating system story. I am hoping they find a hardware problem (the
problem is that the ethernet card has stopped working) so I then have
REAL ammunition to use against them. It was only going to cost $129
but I needed the fun and badly behaving companies should be punished.


It isn't likely an "ethernet card" bombed the OS. Further, if you bought
a desktop system, the ethernet card probably is contained on a chipset
on the motherboard, and there is no separate card. Some laptops also
have integrated ethernet chips.

You are way behind the times.





--
Birther-Deather-Tenther-Teabagger:
Idiots All

Best Buy or Worst Buy
 

On Thu, 10 Sep 2009 11:14:32 -0700 (PDT), Frogwatch
wrote:

Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it.

Seems it should come with an install disk. Maybe a virus hosed it.
I had a good experience with a big monitor - then - I bought at BB.
As I recall the monitor was $400 and they were selling a 2-year BB
replacement warranty for only $25, so I bought that too.
It was a KDS 19"
Good monitor, but a week before the warranty expired it went blank,
and they gave me full price toward a better monitor.
But now they wanted $75 for the same warranty.
I bought it, but that one never paid off.
Well, at least the first one did, which is the only time I got
anything back from a non-car warranty.
The only minor hassle I had was they wanted to send the monitor to the
manufacturer. Not what the warranty said, I pointed out, and they
quickly agreed.
But I wasn't wearing caving gear.

--Vic

Best Buy or Worst Buy
 

Vic Smith wrote:
On Thu, 10 Sep 2009 11:14:32 -0700 (PDT), Frogwatch
wrote:

Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it.

Seems it should come with an install disk. Maybe a virus hosed it.
I had a good experience with a big monitor - then - I bought at BB.
As I recall the monitor was $400 and they were selling a 2-year BB
replacement warranty for only $25, so I bought that too.
It was a KDS 19"
Good monitor, but a week before the warranty expired it went blank,
and they gave me full price toward a better monitor.
But now they wanted $75 for the same warranty.
I bought it, but that one never paid off.
Well, at least the first one did, which is the only time I got
anything back from a non-car warranty.
The only minor hassle I had was they wanted to send the monitor to the
manufacturer. Not what the warranty said, I pointed out, and they
quickly agreed.
But I wasn't wearing caving gear.

--Vic




No days most install disks are simply a partition on the hard drive. Oh
and Harry's bull**** about the card likely not bombing the OS is
horse****. Hell, I've seen a defective thumb drive trash the OS before.

Best Buy or Worst Buy
 

"Frogwatch" wrote in message
...
Hmm... well, here's another approach that I've used. I argue for a while.
I
speak to the manager. Nothing works and he's digging in his heals, but I
need the whatever to work. Easy fix. I pay for the service, part,
whatever,
then I call the credit card company and dispute the charges. The money is
credited back until the situation is resolved. 99% of the time, it's in
the
consumer's favor. Then, I call the corporate headquarters and ask for "the
office of the president." You never get the president, but you do get
someone from the escalation team. You're calm and cool, and you give them
just the facts. This is what I bought, this is what happened, I said this,
he said that, etc. 99% of the time they make good on the problem.

This saves a lot of yelling, cops showing up, threats, and keeps
everyone's
blood pressure under control. The offending parties are properly
admonished,
no one is fired, and you get what you need.

Oh, and I also have a whistle I use for persistent telemarketers. lol

--
Nom=de=Plume

I had a wonderful time costing them customers but I was very careful.
I made sure they never asked me to lower my voice and they never asked
me to leave. So, next step. I took it to a computer repair place I
use for my office computers. He was also skeptical of the bad
....
but I needed the fun and badly behaving companies should be punished.

Well, whatever turns you on, but it's not going to really cost them
customers in any significant way. I find it much more effective when a poor
employee gets a call from his boss admonishing him about questionable
behavior/practices. It's better for everyone, including the company.

I had a problem with a car installation at Best Buy, and I did what I noted.
Not only did they fix the problem, they gave me a card for $100 worth of
product. When I went in to get the problem fixed, the manager who was kind
of a jerk the first time saw me and apologized for the "mix up."

--
Nom=de=Plume

Best Buy or Worst Buy
 

Jim wrote:
H the K wrote:
Frogwatch wrote:
Almost got arrested. For graduation, we bought our son a nice
computer from Best Buy and had them set it up and paid for their best
warranty. A few weeks later, it stopped working so we took it back.
I went to get it today. They told me the operating system was bad and
it would cost $129 to re-install it. Huh? I told them 'I bought it
here and the operating system was on it so you sold me a bad system,
so fix it for free". No, they would not. We went back and forth a
few times before I decided everybody in the store should know their
policy. Raising my voice I declared, "You mean to tell me you will
not replace something you sell that is bad"? "Only hardware" they
said. I made sure even more people heard this asking them over and
over if they truly refused to replace products they sold that were
bad. When I took the computer, I told everybody I passed that Best
Buy would not replace faulty products. When I got outside, the
manager came outside and said, "I did not want to embarass you inside
by discussing this". I said "I do not embarass easily so lets go back
inside so your customers can hear". He told me not to go back in.
Then he told me to wait because he was going to call the cops to get a
restraining order to keep me away but I laughed and told him I had no
intention of coming back. I waited a minute because I thought it
would be great if they had me arrested because they had never once
asked me to leave, I could sue. It was too hot so I said, "See ya in
court" and left.
Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".


It is unlikely "the operating system was bad." What is likely is that
your son or some other computer user messed up some serious settings
or downloaded a really nasty virus and *that* messed up the OS.

Republican "town hall meeting" behavior doesn't really get you very
far in the real world.

So, what are you doing to resolve your non-working-computer problem?
And why don't you have a way to backup your computers from good
"restore" points?

Sloppy.

These are the manual backups I run on the VISTA side of my imac:

http://tinyurl.com/owme3o

The mac side is backed up automatically every night of the week.







My guess is that you do not behave, "in the real world" like you do
here. Right or wrong?

Must not, the fat piece of **** is still alive!