Best Buy or Worst Buy
 

On Fri, 11 Sep 2009 07:11:21 -0700 (PDT), Frogwatch
wrote:

The Warranty is sort of vague about software problems but ti does
cover "problems due to poor workmanship" and failure to install the
2nd AV properly should be covered under this. I doubt I'll see a
penny from BB.

You can always try small claims court.

Best Buy or Worst Buy
 

On Sep 10, 2:14*pm, Frogwatch wrote:

Then I went to two other computer stores and told them my story and
they were shocked. *One said, "Really, they won't replace bad
software, thats amazing".

what happened to the 'warrant of merchantability'? under the law, a
company that markets itself as being in the computer business HAS to
sell you a WORKING computer suitable for uses they describe in their
marketing literature. it's the law...

Best Buy or Worst Buy
 

On Sep 11, 1:50*pm, wf3h wrote:
On Sep 10, 2:14*pm, Frogwatch wrote:

Then I went to two other computer stores and told them my story and
they were shocked. *One said, "Really, they won't replace bad
software, thats amazing".

what *happened to the 'warrant of merchantability'? under the law, a
company that markets itself as being in the computer business HAS to
sell you a WORKING computer suitable for uses they describe in their
marketing literature. *it's the law...

A story with a better though more costly ending.
At work, I accidently destroyed an x-ray detector. These things have
an x-ray "window" that is absurdly expensive made by a tiny company in
Utah who has a patent on the process. These "windows" sell for a few
thousand dollars each and are 4 mm diameter and .3 micron thick
polyimide (yes, that is really 3 tenths of a micron). When they
break, the cost to replace them is normally about $10,000 considering
the labor of installing them and the risk of breaking one during the
install.
I desperately needed my detector so resigned myself to paying at least
$10,000 and sent it off to a company called TNAS. Thye could have
very reasonably said the window was broken and charged me for an
absurd price. Instead, they fixed it for $2300 telling me that
miraculously the fragile window did not break. So, I salute an honest
company and will send them a lot of business.

Best Buy or Worst Buy
 

"Calif Bill" wrote in message
m...

"nom=de=plume" wrote in message
...
"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...

Almost got arrested.

Yeah, don't bother calling their supervisor line either, it's a joke and
never gets results...

--
Wafa free since 2009


Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???


--
Nom=de=Plume


They have you arrested, they are going to be losing a lot of their profit.

Maybe. Is it worth the long hassle, the fingerprinting, angry people with
guns? All over $129?

Feel free, but I'll pass.
--
Nom=de=Plume

Best Buy or Worst Buy
 

On Sep 11, 2:38*pm, "nom=de=plume" wrote:
"Calif Bill" wrote in message

m...





"nom=de=plume" wrote in message
...
"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...

Almost got arrested.

Yeah, don't bother calling their supervisor line either, it's a joke and
never gets results...

--
Wafa free since 2009

Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???

--
Nom=de=Plume

They have you arrested, they are going to be losing a lot of their profit.

Maybe. Is it worth the long hassle, the fingerprinting, angry people with
guns? All over $129?

Feel free, but I'll pass.
--
Nom=de=Plume

It was fun. What was the most fun was the shocked look on the
managers face when he said "I didn't want to embarrass you by
discussing this issue inside near other people.." and I replied "I
don't embarrass easily so let's go back inside and discuss it in front
of your customers". He freaked and said we could not go back inside.

Best Buy or Worst Buy
 

"Frogwatch" wrote in message
...
Maybe. Is it worth the long hassle, the fingerprinting, angry people with
guns? All over $129?

Feel free, but I'll pass.
--
Nom=de=Plume

It was fun. What was the most fun was the shocked look on the
managers face when he said "I didn't want to embarrass you by
discussing this issue inside near other people.." and I replied "I
don't embarrass easily so let's go back inside and discuss it in front
of your customers". He freaked and said we could not go back inside.


Or, he just didn't want to make matters worse. He knew he was wrong, but he
was unskilled in dealing with an irate customer. Basically, you proved to
yourself you're superior? Sounds like a testosterone thing. I guess I just
don't get it.

--
Nom=de=Plume

Best Buy or Worst Buy
 

nom=de=plume wrote:
"Frogwatch" wrote in message
...
Maybe. Is it worth the long hassle, the fingerprinting, angry people with
guns? All over $129?

Feel free, but I'll pass.
--
Nom=de=Plume

It was fun. What was the most fun was the shocked look on the
managers face when he said "I didn't want to embarrass you by
discussing this issue inside near other people.." and I replied "I
don't embarrass easily so let's go back inside and discuss it in front
of your customers". He freaked and said we could not go back inside.


Or, he just didn't want to make matters worse. He knew he was wrong, but he
was unskilled in dealing with an irate customer. Basically, you proved to
yourself you're superior? Sounds like a testosterone thing. I guess I just
don't get it.



What's funny is that Froggy didn't have the skills it takes to
satisfactorily resolve a minor problem.

He should have enlisted JustHate or Loogy...they would have threatened
to beat up the manager.



--
Birther-Deather-Tenther-Teabagger:
Idiots All

Best Buy or Worst Buy
 

Frogwatch wrote:
On Sep 11, 1:50 pm, wf3h wrote:
On Sep 10, 2:14 pm, Frogwatch wrote:

Then I went to two other computer stores and told them my story and
they were shocked. One said, "Really, they won't replace bad
software, thats amazing".
what happened to the 'warrant of merchantability'? under the law, a
company that markets itself as being in the computer business HAS to
sell you a WORKING computer suitable for uses they describe in their
marketing literature. it's the law...

A story with a better though more costly ending.
At work, I accidently destroyed an x-ray detector. These things have
an x-ray "window" that is absurdly expensive made by a tiny company in
Utah who has a patent on the process. These "windows" sell for a few
thousand dollars each and are 4 mm diameter and .3 micron thick
polyimide (yes, that is really 3 tenths of a micron). When they
break, the cost to replace them is normally about $10,000 considering
the labor of installing them and the risk of breaking one during the
install.
I desperately needed my detector so resigned myself to paying at least
$10,000 and sent it off to a company called TNAS. Thye could have
very reasonably said the window was broken and charged me for an
absurd price. Instead, they fixed it for $2300 telling me that
miraculously the fragile window did not break. So, I salute an honest
company and will send them a lot of business.

Yes, and that's how it SHOULD work. A business does you good, you go
back to them.

Best Buy or Worst Buy
 

"H the K" wrote in message
m...
Calif Bill wrote:
"nom=de=plume" wrote in message
...
"JustWait" wrote in message
...
In article fb01c673-0379-4cbe-bf3a-
,
says...
Almost got arrested.
Yeah, don't bother calling their supervisor line either, it's a joke
and
never gets results...

--
Wafa free since 2009

Yeah, never try a rational or logical solution. Screaming works a lot
better. Sheesh... potentially spending a night in jail over $129???


--
Nom=de=Plume


They have you arrested, they are going to be losing a lot of their
profit.


Justhate already has a rep as a little hothead. He got tossed down the
steps at his local cop shop by...the cops.





Does not matter. They have you arrested for complaining, and not telling
you to leave the store. They will be financially hurt.