"Frogwatch" wrote in message
...
Hmm... well, here's another approach that I've used. I argue for a while.
I
speak to the manager. Nothing works and he's digging in his heals, but I
need the whatever to work. Easy fix. I pay for the service, part,
whatever,
then I call the credit card company and dispute the charges. The money is
credited back until the situation is resolved. 99% of the time, it's in
the
consumer's favor. Then, I call the corporate headquarters and ask for "the
office of the president." You never get the president, but you do get
someone from the escalation team. You're calm and cool, and you give them
just the facts. This is what I bought, this is what happened, I said this,
he said that, etc. 99% of the time they make good on the problem.

This saves a lot of yelling, cops showing up, threats, and keeps
everyone's
blood pressure under control. The offending parties are properly
admonished,
no one is fired, and you get what you need.

Oh, and I also have a whistle I use for persistent telemarketers. lol

--
Nom=de=Plume

I had a wonderful time costing them customers but I was very careful.
I made sure they never asked me to lower my voice and they never asked
me to leave. So, next step. I took it to a computer repair place I
use for my office computers. He was also skeptical of the bad
....
but I needed the fun and badly behaving companies should be punished.

Well, whatever turns you on, but it's not going to really cost them
customers in any significant way. I find it much more effective when a poor
employee gets a call from his boss admonishing him about questionable
behavior/practices. It's better for everyone, including the company.

I had a problem with a car installation at Best Buy, and I did what I noted.
Not only did they fix the problem, they gave me a card for $100 worth of
product. When I went in to get the problem fixed, the manager who was kind
of a jerk the first time saw me and apologized for the "mix up."

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Nom=de=Plume