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#1
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I've got a new boat due in shortly and
I have been really hung up on the reputation and apparent quality differences of the Furuno. But, I've got a dealer/installer claiming the Raymarine is everybit as good and what really matters is the quality of the installation and of course, his choice of installers is him. Go with Furuno. A lot of people complain about Raymarine product failing and their customer service. S/V Express 30 "Ringmaster" Trains are a winter sport |
#2
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BTW, why not install the stuff yourself? When there's a problem you'll know
something about the system. S/V Express 30 "Ringmaster" Trains are a winter sport |
#3
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I have a Raytheon package on my 36. Chart plotter/Radar, ST 60
Tridata(depth, speed and temp). Autopilot is a 6000 series with no problems at all since 2 years. Raytheon has a 2 year warranty (some only have 1) and I got great customer service from an authorized dealer after my speed indicator failed. No fuss, one signature and the stuff got fixed. Raytheon is now Raymarine and they are a separate company no, more flexible and great quality. Just my 2 Cents here. Wolf "Tom Young" wrote in message m... Anyone have a definite thought on the differences between a Raymarine package and a Furuno package. I've got a new boat due in shortly and I have been really hung up on the reputation and apparent quality differences of the Furuno. But, I've got a dealer/installer claiming the Raymarine is everybit as good and what really matters is the quality of the installation and of course, his choice of installers is him. I'm going for a radar/plotter/depthsounder/ autopilot with a couple of repeaters involved. (36' boat-upper and lower stations.) Anyone had a situation where they ordered the stuff from someone like "Marine Electronics" or some other big discounter and had a FREELANCER install all the stuff on your boat. What do the Mfg's do about warranty when a "non-Authorized" dealer/installer was used. Isn't most of this stuff "Plug and Play"? Thanks for any help you can give....I'm sorta bewildered at the moment. |
#4
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"Tom Young" wrote in message
m... Anyone have a definite thought on the differences between a Raymarine package and a Furuno package. I've got a new boat due in shortly and I have been really hung up on the reputation and apparent quality differences of the Furuno. But, I've got a dealer/installer claiming the Raymarine is everybit as good and what really matters is the quality of the installation and of course, his choice of installers is him. I'm going for a radar/plotter/depthsounder/ autopilot with a couple of repeaters involved. (36' boat-upper and lower stations.) I've installed all my Raytheon gear myself with no problems. When I needed to isolate a problem with my open array the techs walked me though the diagnosis procedure and identified the part with me. I was very pleased with their tech support. jps |
#5
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Play with both user interfaces and, perhaps, Simrad, as well -- there
are real differences in the way they do things, not right or wrong, just different. Then let your spouse or significant other do the same. Pick the one you like best. I dismiss most of the "this one is better quality" as the same as "my Ford is better than your Chevy". There are subtle differences, but they average out. We picked Furuno for Fintry after looking hard at all three, but the autopilot will be Comnav. These may not be good choices for you. Aside from the fact that you may like another user interface better, Fintry is a little bigger, a little heavier, and a lot more steel than your boat. The installation has to be competent, but it's not brain surgery. Protected cable runs, away from potential interference. Beefy power supply wires, appropriately fused or circuit breakered. Solid mounts that can be easily removed for connection and maintenance. Good soldering, where required. The installation manuals for both Raymarine and Furuno are on line, so you could read them and decide for yourself whether you're up to it. If you have an installer do the work, make sure you see (eyeball, not photos)other installations he or she has done, and talk to owners. There's a lot of bad work out there.... Jim Woodward www.mvfintry.com (Tom Young) wrote in message om... Anyone have a definite thought on the differences between a Raymarine package and a Furuno package. I've got a new boat due in shortly and I have been really hung up on the reputation and apparent quality differences of the Furuno. But, I've got a dealer/installer claiming the Raymarine is everybit as good and what really matters is the quality of the installation and of course, his choice of installers is him. I'm going for a radar/plotter/depthsounder/ autopilot with a couple of repeaters involved. (36' boat-upper and lower stations.) Anyone had a situation where they ordered the stuff from someone like "Marine Electronics" or some other big discounter and had a FREELANCER install all the stuff on your boat. What do the Mfg's do about warranty when a "non-Authorized" dealer/installer was used. Isn't most of this stuff "Plug and Play"? Thanks for any help you can give....I'm sorta bewildered at the moment. |
#7
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![]() "...A lot of people complain about Raymarine product failing and their customer service...." I want to offer a different opinion. I have had three contacts with Raymarine customer service and each one was more than satisfactory. They answered the phone promptly, were patient in listening and explanations, helpful, friendly and, most important, took care of the problem. The product itself, though now obsolete, has held up well for a decade. I would get their stuff again with full confidence! Joel Albert Potomac, MD )) |
#8
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I have a Raymarine package on my express cruiser from the factory. No
issues, no failures, no problems. Other than every unit having a different way of setting the backlight level (#@#$##$#%%^^^@&^) I think the controls and menus are pretty straightforward. Raymarine also seems to have a broader range of instruments, so it is easier to outfit your boat with stuff that should all take together. That said, I will never forget walking into a Raytheon facility in Texas where the "motivational" banners hanging from the ceiling were "Make your numbers." No emphasis on the customer. No emphasis on the employees. It was all about making money. Now you should recognize that my opinion is that if you care for your customer and care for your employees, the financial returns will follow. That is not the Raytheon way, and I presume not the Raymarine way. I'm going to buying a new boat in the next year, and I'll probably commission with Raymarine instruments, but it will definately make my stomach hurt. dave |
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