Hi:

Ever wondered how NFM tests their ports to determine if they are stout
enough for off shore service?

Now I know first hand the secret to their rigorous testing process. For
the past five months I have worked to remedy a problem with the two
7x15 ports I ordered from NFM. Below is an email sent from NFM when I
explained that my ports did not seal in the corners. You can make you
own decision if NFM testing is good enough for sea service. Or if best
left at the dock....Chris (AKA Bob)


"Dear Chris,
I received the return [ports from customer]... I set both ports up
without adjusting the dogs down and filled up the ports with 90oz. of
water and watched for leaks. After about 30 minutes I noticed one
corner seep out a couple drops so I dumped out the water and readjusted
the ports to have a tighter seal. Then I refilled the port with 90oz.
of water and no leaks after three hours of low pressure testing. The
second port developed a leak as well so I adjusted the port and
refilled with water and again no leaks. As I said before I did not
touch the adjustments before this experiment and when I noticed a leak
that is when I readjusted and that solved the problem.

Low pressure seal is very important and these ports do seal fine. The
ports do seal without applying any additional silicon sealant.

Best regards,
Carli
New Found Metals, Inc.
240 Airport Road
Port Townsend, WA
Tel: 360-385-3315
Fax: 360-385-6097
Email:
Website: www.newfoundmetals.com



I need to be very careful with my words here. If NFM does not my like
my comments they will sue me. But do not take my word for it. Below is
anothe emil I recieved from NFM.



"...We do not appreciate the threatening language of your emails. We
will not tolerate slanderous publications and, if necessary, will
pursue legal action if slander is found.
Regards,
Carli
New Found Metals, Inc"



So what do you think?
Chris

Let them sue me - I know of MANY ports that came in awful condition and
could not be used. They always have an excuse why they can't take them
back, the owner did not intall it right, it was a new batch and maybe
one was bad and it will be 9 months before you can get a new one....
the list goes on. If you want to hear some really peaved people, stop
by Port Charlotte Boat Storage in FL and ask a few people. That is one
yard with many people that ordered the ports and wish they didn't. i
would have bought them for my boat if I had not been in that yard to
see and hear the heartburn.

"Bob" wrote in news:1139502833.243083.300820
@g43g2000cwa.googlegroups.com:

"...We do not appreciate the threatening language of your emails. We
will not tolerate slanderous publications and, if necessary, will
pursue legal action if slander is found.
Regards,
Carli
New Found Metals, Inc"



So what do you think?
Chris



I believe "kiss my ass" would be appropriate, wouldn't you?

Too bad this is only a little newsgroup...(c;

"Bob" wrote in message
oups.com...
Hey........ I forgot about that idea. Yes I did pay by credit card.
Yes, the "leave the water in over night" test did not seem a very
accurate predictor if the ports would keep a full swell hitout of my
boat or for that matter sitting at thedock on a windy rainy day. But I
am not the expert.

Thank you ! !

Chris



About credit card companies:

I had a similar experience with an electronics supplier. No amount (months,
literally, including multiple hours-long phone calls doing exactly as the
owner dictated, real-time) of following instructions would make the gear
work as ordered.

Discover happily "temporarily" refunded my price, but the shipper asserted
that they worked properly, and they were custom, so no return.

Joint phone call consultation with Discover produced a demand by the seller
that I engage a Microsoft Certified Network Analyst to determine the problem
in my computer (despite their not working on several machines, failing in
the same fashion[s]).

Without that expense, Discover won't back me up.

Playing the credit card card isn't likely to win anything...

L8R

Skip

--
Morgan 461 #2
SV Flying Pig KI4MPC
http://tinyurl.com/384p2 The vessel as Tehamana, as we bought her

"Twenty years from now you will be more disappointed by the things you
didn't do than by the ones you did do. So throw off the bowlines. Sail
away from the safe harbor. Catch the trade winds in your sails. Explore.
Dream. Discover." - Mark Twain

Skip Gundlach wrote:
About credit card companies:

I had a similar experience with an electronics supplier. No amount (months,
literally, including multiple hours-long phone calls doing exactly as the
owner dictated, real-time) of following instructions would make the gear
work as ordered.

Discover happily "temporarily" refunded my price, but the shipper asserted
that they worked properly, and they were custom, so no return.

Joint phone call consultation with Discover produced a demand by the seller
that I engage a Microsoft Certified Network Analyst to determine the problem
in my computer (despite their not working on several machines, failing in
the same fashion[s]).

Without that expense, Discover won't back me up.

Playing the credit card card isn't likely to win anything...


Then youo need to drop that credit card IMHO. You are the
client, and if they favor the merchant over their client,
then you should not do business with them.

I have a Mastercard held by a third party through my local
bank, their policy is 'no-questions-asked' on any disputed
charge up to 90 days, and after that to resolve any disputes
in my favor if reasonable. I've put this to the test several
times, never frivolously, and they have always refunded my
money.

DSK