Bob wrote:
Dane wrote:
I think you should still try to get a refund via your credit card. I'm
quite certain, living in Denmark, that it would be possible to do here.
No matter if you succeed or not, getting that refund, you should make a
website to get the word out. It cannot be slander when you tell your
story. You have their emails to back it up. The truth cannot be
slander.


Hi:

I gave the credit card refund optionn lots of thought but in the end I
had to make a bottom line decision. The cut-out deminsion left by my
old ports ar nearly identical to the cut-out deminsions needed for the
Newfound Metals ports. the only other ports that come close to size and
strength are Spartan ports made in Maine, USA. Unfortunalty the Spartan
ports are one inch shorter. This means that I would need to get the
grinder out, tapper the fiberglass area, and build up with epoxy and
glass. The short story is........... I would rather fix the two factory
problems with the NFM ports siting on my living room floor than muck
about with the epoxy build up. Its, simply faster to keep the NFM
ports.
There was a time in my life I would have driven all night an thrown the
ports through the NFM's window and included a big FU spraypainted on
their building. I guess with age comes judgment.

What I am absolutly frustrated about is the fact NFM says my complaint
about the two production problems are not true. About the emails......
I am now realizing that most people must think emails messages simply
disapear after the send button is clicked. guess they do not realize
that email provide an excellent record.
Bob.

Very true, Bob

And you should definately use that record to get the best out of it.
Post this story as many places you can, with the emails as back up of
your story, perhaps even make a site of its own. And make references to
that site whereever you go. Maybe you didn't get a 100% product, but it
will help others, and maybe, just, maybe, NFM will pull their shyte
together.