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First recorded activity by BoatBanter: May 2007
Posts: 13,347
Default Good Service from Raymarine

Sorry to interrupt the usual drivel in here, but
I did want to report good customer service from Raymarine.

I have a Ray fishfinder/depthfinder on son of Yo Ho. I didn't think the
display was bright enough, so last September I called and asked what to
do. I was told to simply return the unit after the boating season and
Ray's service department would look it over.

Sent the unit back last week, got a phone call Wednesday, told there was
nothing out of the ordinary, but the company was sending a brand new
unit just to make sure.

It arrived yesterday.

Cool.

Oh...side benefit...everyone I spoke with at Ray spoke English properly,
with a solid Yankee accent!
 
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