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#2
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posted to rec.boats
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On 11/20/13, 12:31 PM, wrote:
On Wed, 20 Nov 2013 07:30:33 -0500, "F.O.A.D." wrote: On 11/19/13, 10:12 PM, wrote: On Tue, 19 Nov 2013 21:37:18 -0500, "F.O.A.D." wrote: On 11/19/13, 9:06 PM, wrote: On Tue, 19 Nov 2013 19:39:11 -0500, "F.O.A.D." wrote: Hmm. The "Genius" jobs pay pretty well for a retail store. I bet you don't walk in off the street and get that job. I dunno. I get the feeling you have to work your way up to that job and I also notice it is "exempt" so you can kiss that 40 hour week goodbye. Dunno that, either. The former store manager who wanted to hire me as the weekend "geezer" genius talked about working Friday-Saturday or Saturday-Sunday, half the time behind the "genius" service counter, and half the time teaching fellow geezers how to use their desktop and laptop Apple gear. I actually met a guy about a year ago who took the geezer job. Nice fellow. In retrospect, I'm not sure I could tolerate working in an Apple store on the weekends. The mall stores around here are not large and usually they are so crowded on the weekends, you can't move. That's not an environment I like. The Glass Door site lists this as a salaried position vs hourly and that generally translates to long hours because they do not pay overtime. That is a common dodge in the tech business. I am guessing the job you were teased with was not the same thing. Didn't pursue it, but all I was being recruited for was a part-time weekend sort of job...my guess is that the "genius" salary could have been divided into an hourly rate. It's another "I dunno." ![]() -- Religion: together we can find the cure. |
#3
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posted to rec.boats
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On Wednesday, 20 November 2013 13:40:47 UTC-4, F.O.A.D. wrote:
On 11/20/13, 12:31 PM, wrote: On Wed, 20 Nov 2013 07:30:33 -0500, "F.O.A.D." wrote: On 11/19/13, 10:12 PM, wrote: On Tue, 19 Nov 2013 21:37:18 -0500, "F.O.A.D." wrote: On 11/19/13, 9:06 PM, wrote: On Tue, 19 Nov 2013 19:39:11 -0500, "F.O.A.D." wrote: Hmm. The "Genius" jobs pay pretty well for a retail store. I bet you don't walk in off the street and get that job. I dunno. I get the feeling you have to work your way up to that job and I also notice it is "exempt" so you can kiss that 40 hour week goodbye. Dunno that, either. The former store manager who wanted to hire me as the weekend "geezer" genius talked about working Friday-Saturday or Saturday-Sunday, half the time behind the "genius" service counter, and half the time teaching fellow geezers how to use their desktop and laptop Apple gear. I actually met a guy about a year ago who took the geezer job. Nice fellow. In retrospect, I'm not sure I could tolerate working in an Apple store on the weekends. The mall stores around here are not large and usually they are so crowded on the weekends, you can't move. That's not an environment I like. The Glass Door site lists this as a salaried position vs hourly and that generally translates to long hours because they do not pay overtime. That is a common dodge in the tech business. I am guessing the job you were teased with was not the same thing. Didn't pursue it, but all I was being recruited for was a part-time weekend sort of job...my guess is that the "genius" salary could have been divided into an hourly rate. It's another "I dunno." ![]() That might have been a perfect job for our resident internet service provider and troubleshooter. It would give him a taste of real work in small doses until he got up to speed. |
#4
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posted to rec.boats
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On 11/20/13, 1:56 PM, True North wrote:
On Wednesday, 20 November 2013 13:40:47 UTC-4, F.O.A.D. wrote: On 11/20/13, 12:31 PM, wrote: On Wed, 20 Nov 2013 07:30:33 -0500, "F.O.A.D." wrote: On 11/19/13, 10:12 PM, wrote: On Tue, 19 Nov 2013 21:37:18 -0500, "F.O.A.D." wrote: On 11/19/13, 9:06 PM, wrote: On Tue, 19 Nov 2013 19:39:11 -0500, "F.O.A.D." wrote: Hmm. The "Genius" jobs pay pretty well for a retail store. I bet you don't walk in off the street and get that job. I dunno. I get the feeling you have to work your way up to that job and I also notice it is "exempt" so you can kiss that 40 hour week goodbye. Dunno that, either. The former store manager who wanted to hire me as the weekend "geezer" genius talked about working Friday-Saturday or Saturday-Sunday, half the time behind the "genius" service counter, and half the time teaching fellow geezers how to use their desktop and laptop Apple gear. I actually met a guy about a year ago who took the geezer job. Nice fellow. In retrospect, I'm not sure I could tolerate working in an Apple store on the weekends. The mall stores around here are not large and usually they are so crowded on the weekends, you can't move. That's not an environment I like. The Glass Door site lists this as a salaried position vs hourly and that generally translates to long hours because they do not pay overtime. That is a common dodge in the tech business. I am guessing the job you were teased with was not the same thing. Didn't pursue it, but all I was being recruited for was a part-time weekend sort of job...my guess is that the "genius" salary could have been divided into an hourly rate. It's another "I dunno." ![]() That might have been a perfect job for our resident internet service provider and troubleshooter. It would give him a taste of real work in small doses until he got up to speed. Doubtful. Apple manager was looking for someone who actually had knowledge and could transfer that knowledge to customers and potential customers. PsychoSnotty is knowledge free and hasn't the personality to deal with inquisitive people. -- Religion: together we can find the cure. |
#5
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posted to rec.boats
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#6
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posted to rec.boats
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On Wed, 20 Nov 2013 16:32:44 -0500, wrote:
On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote: On 11/20/13, 3:45 PM, wrote: On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote: Doubtful. Apple manager was looking for someone who actually had knowledge and could transfer that knowledge to customers and potential customers. PsychoSnotty is knowledge free and hasn't the personality to deal with inquisitive people. It does beg the question of how you got the training and experience to present yourself as 3d level support. Typically that comes after extensive corporate training and years of experience., That is why I question them hiring a stranger off the street, no matter how charming you are with the customer. On the other hand, seeing the quality of tech support, I would not be shocked. The expectations of quality are so low that mediocre support gets rave reviews. All they have to do is give you the illusion of support these days they don't actually have to fix anything. Maybe the manager came to that conclusion after the many conversations I had with him, the occasional problems I presented to the "genius bar," and my ability to frame questions properly to the guys in the back who actually tear the machines apart for repair. Oh, and I've had good success with getting hardware and software support from apple. One of the reasons for Apple commanding premium prices is its level of support. Perhaps you should dump those no-name boxes you call computers and not shop by price alone. I am my own tech support. I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either My comments are based on my wife's experiences. Apple does not really have a product for her applications and the support they get on these products suck. They did their homework and bought the product with the highest rated support but it turned out to be very buggy and the bugs were not getting fixed. The support staff was very courteous and responded on a timely basis but they couldn't fix anything. They started quizzing the people who gave those glowing reviews and found out they had the same problems, unfixed but they said the tech support was so nice they gave them good scores. Like I said, lowered expectations. ....or the inability to 'frame questions properly', an ability which sets FOAD apart from normal humans. John H. -- Hope you're having a great day! |
#7
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posted to rec.boats
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wrote:
On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote: On 11/20/13, 3:45 PM, wrote: On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote: Doubtful. Apple manager was looking for someone who actually had knowledge and could transfer that knowledge to customers and potential customers. PsychoSnotty is knowledge free and hasn't the personality to deal with inquisitive people. It does beg the question of how you got the training and experience to present yourself as 3d level support. Typically that comes after extensive corporate training and years of experience., That is why I question them hiring a stranger off the street, no matter how charming you are with the customer. On the other hand, seeing the quality of tech support, I would not be shocked. The expectations of quality are so low that mediocre support gets rave reviews. All they have to do is give you the illusion of support these days they don't actually have to fix anything. Maybe the manager came to that conclusion after the many conversations I had with him, the occasional problems I presented to the "genius bar," and my ability to frame questions properly to the guys in the back who actually tear the machines apart for repair. Oh, and I've had good success with getting hardware and software support from apple. One of the reasons for Apple commanding premium prices is its level of support. Perhaps you should dump those no-name boxes you call computers and not shop by price alone. I am my own tech support. I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either My comments are based on my wife's experiences. Apple does not really have a product for her applications and the support they get on these products suck. They did their homework and bought the product with the highest rated support but it turned out to be very buggy and the bugs were not getting fixed. The support staff was very courteous and responded on a timely basis but they couldn't fix anything. They started quizzing the people who gave those glowing reviews and found out they had the same problems, unfixed but they said the tech support was so nice they gave them good scores. Like I said, lowered expectations. If he was Genius Bar material, he would not have to be at the Apple store that much. |
#8
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posted to rec.boats
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On 11/20/13, 5:04 PM, Califbill wrote:
wrote: On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote: On 11/20/13, 3:45 PM, wrote: On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote: Doubtful. Apple manager was looking for someone who actually had knowledge and could transfer that knowledge to customers and potential customers. PsychoSnotty is knowledge free and hasn't the personality to deal with inquisitive people. It does beg the question of how you got the training and experience to present yourself as 3d level support. Typically that comes after extensive corporate training and years of experience., That is why I question them hiring a stranger off the street, no matter how charming you are with the customer. On the other hand, seeing the quality of tech support, I would not be shocked. The expectations of quality are so low that mediocre support gets rave reviews. All they have to do is give you the illusion of support these days they don't actually have to fix anything. Maybe the manager came to that conclusion after the many conversations I had with him, the occasional problems I presented to the "genius bar," and my ability to frame questions properly to the guys in the back who actually tear the machines apart for repair. Oh, and I've had good success with getting hardware and software support from apple. One of the reasons for Apple commanding premium prices is its level of support. Perhaps you should dump those no-name boxes you call computers and not shop by price alone. I am my own tech support. I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either My comments are based on my wife's experiences. Apple does not really have a product for her applications and the support they get on these products suck. They did their homework and bought the product with the highest rated support but it turned out to be very buggy and the bugs were not getting fixed. The support staff was very courteous and responded on a timely basis but they couldn't fix anything. They started quizzing the people who gave those glowing reviews and found out they had the same problems, unfixed but they said the tech support was so nice they gave them good scores. Like I said, lowered expectations. If he was Genius Bar material, he would not have to be at the Apple store that much. There you go again, Bilious, demonstrating your ignorance. The two Apple stores I visit, including the one I visit the most, are inside regional shopping malls. I go to these malls to accompany my wife, who shops at these malls. Unfortunately, there are very few stores at these malls that interest me. So I visit the Apple stores there quite a bit and, at one of the malls, Restoration Hardware and L.L. Bean. The manager at one of the Apple stores and I "befriended" each other at his store and on Facebook. Hey...got any really dumb political views to espouse today, Bilious? -- Religion: together we can find the cure. |
#9
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posted to rec.boats
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On 11/20/2013 4:32 PM, wrote:
On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote: On 11/20/13, 3:45 PM, wrote: On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote: Doubtful. Apple manager was looking for someone who actually had knowledge and could transfer that knowledge to customers and potential customers. PsychoSnotty is knowledge free and hasn't the personality to deal with inquisitive people. It does beg the question of how you got the training and experience to present yourself as 3d level support. Typically that comes after extensive corporate training and years of experience., That is why I question them hiring a stranger off the street, no matter how charming you are with the customer. On the other hand, seeing the quality of tech support, I would not be shocked. The expectations of quality are so low that mediocre support gets rave reviews. All they have to do is give you the illusion of support these days they don't actually have to fix anything. Maybe the manager came to that conclusion after the many conversations I had with him, the occasional problems I presented to the "genius bar," and my ability to frame questions properly to the guys in the back who actually tear the machines apart for repair. Oh, and I've had good success with getting hardware and software support from apple. One of the reasons for Apple commanding premium prices is its level of support. Perhaps you should dump those no-name boxes you call computers and not shop by price alone. I am my own tech support. I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either My comments are based on my wife's experiences. Apple does not really have a product for her applications and the support they get on these products suck. They did their homework and bought the product with the highest rated support but it turned out to be very buggy and the bugs were not getting fixed. The support staff was very courteous and responded on a timely basis but they couldn't fix anything. They started quizzing the people who gave those glowing reviews and found out they had the same problems, unfixed but they said the tech support was so nice they gave them good scores. Like I said, lowered expectations. Screw harrys fantasy job offer... although it is interesting to watch him weave what he must think is supporting testimony to his bull****... LOL! Anyway, we have had the same results from the Samsung reps, even in the Best Buy store, they can transfer pics, etc... but really don't get into the guts any further than what they play with themselves... |
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