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Default WalMart Asks Customers to Donate Food to Its Employees

On 11/20/13, 12:31 PM, wrote:
On Wed, 20 Nov 2013 07:30:33 -0500, "F.O.A.D." wrote:

On 11/19/13, 10:12 PM,
wrote:
On Tue, 19 Nov 2013 21:37:18 -0500, "F.O.A.D." wrote:

On 11/19/13, 9:06 PM,
wrote:
On Tue, 19 Nov 2013 19:39:11 -0500, "F.O.A.D." wrote:


Hmm. The "Genius" jobs pay pretty well for a retail store.

I bet you don't walk in off the street and get that job.


I dunno.

I get the feeling you have to work your way up to that job and I also
notice it is "exempt" so you can kiss that 40 hour week goodbye.



Dunno that, either. The former store manager who wanted to hire me as
the weekend "geezer" genius talked about working Friday-Saturday or
Saturday-Sunday, half the time behind the "genius" service counter, and
half the time teaching fellow geezers how to use their desktop and
laptop Apple gear.

I actually met a guy about a year ago who took the geezer job. Nice fellow.

In retrospect, I'm not sure I could tolerate working in an Apple store
on the weekends. The mall stores around here are not large and usually
they are so crowded on the weekends, you can't move. That's not an
environment I like.


The Glass Door site lists this as a salaried position vs hourly and
that generally translates to long hours because they do not pay
overtime. That is a common dodge in the tech business.
I am guessing the job you were teased with was not the same thing.


Didn't pursue it, but all I was being recruited for was a part-time
weekend sort of job...my guess is that the "genius" salary could have
been divided into an hourly rate. It's another "I dunno."

--
Religion: together we can find the cure.
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Default WalMart Asks Customers to Donate Food to Its Employees

On Wednesday, 20 November 2013 13:40:47 UTC-4, F.O.A.D. wrote:
On 11/20/13, 12:31 PM, wrote:

On Wed, 20 Nov 2013 07:30:33 -0500, "F.O.A.D." wrote:




On 11/19/13, 10:12 PM,
wrote:

On Tue, 19 Nov 2013 21:37:18 -0500, "F.O.A.D." wrote:




On 11/19/13, 9:06 PM,
wrote:

On Tue, 19 Nov 2013 19:39:11 -0500, "F.O.A.D." wrote:






Hmm. The "Genius" jobs pay pretty well for a retail store.




I bet you don't walk in off the street and get that job.






I dunno.




I get the feeling you have to work your way up to that job and I also


notice it is "exempt" so you can kiss that 40 hour week goodbye.








Dunno that, either. The former store manager who wanted to hire me as


the weekend "geezer" genius talked about working Friday-Saturday or


Saturday-Sunday, half the time behind the "genius" service counter, and


half the time teaching fellow geezers how to use their desktop and


laptop Apple gear.




I actually met a guy about a year ago who took the geezer job. Nice fellow.




In retrospect, I'm not sure I could tolerate working in an Apple store


on the weekends. The mall stores around here are not large and usually


they are so crowded on the weekends, you can't move. That's not an


environment I like.




The Glass Door site lists this as a salaried position vs hourly and


that generally translates to long hours because they do not pay


overtime. That is a common dodge in the tech business.


I am guessing the job you were teased with was not the same thing.






Didn't pursue it, but all I was being recruited for was a part-time

weekend sort of job...my guess is that the "genius" salary could have

been divided into an hourly rate. It's another "I dunno."



That might have been a perfect job for our resident internet service provider and troubleshooter. It would give him a taste of real work in small doses until he got up to speed.
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Default WalMart Asks Customers to Donate Food to Its Employees

On 11/20/13, 1:56 PM, True North wrote:
On Wednesday, 20 November 2013 13:40:47 UTC-4, F.O.A.D. wrote:
On 11/20/13, 12:31 PM, wrote:

On Wed, 20 Nov 2013 07:30:33 -0500, "F.O.A.D." wrote:




On 11/19/13, 10:12 PM,
wrote:

On Tue, 19 Nov 2013 21:37:18 -0500, "F.O.A.D." wrote:




On 11/19/13, 9:06 PM,
wrote:

On Tue, 19 Nov 2013 19:39:11 -0500, "F.O.A.D." wrote:






Hmm. The "Genius" jobs pay pretty well for a retail store.




I bet you don't walk in off the street and get that job.






I dunno.




I get the feeling you have to work your way up to that job and I also


notice it is "exempt" so you can kiss that 40 hour week goodbye.








Dunno that, either. The former store manager who wanted to hire me as


the weekend "geezer" genius talked about working Friday-Saturday or


Saturday-Sunday, half the time behind the "genius" service counter, and


half the time teaching fellow geezers how to use their desktop and


laptop Apple gear.




I actually met a guy about a year ago who took the geezer job. Nice fellow.




In retrospect, I'm not sure I could tolerate working in an Apple store


on the weekends. The mall stores around here are not large and usually


they are so crowded on the weekends, you can't move. That's not an


environment I like.




The Glass Door site lists this as a salaried position vs hourly and


that generally translates to long hours because they do not pay


overtime. That is a common dodge in the tech business.


I am guessing the job you were teased with was not the same thing.






Didn't pursue it, but all I was being recruited for was a part-time

weekend sort of job...my guess is that the "genius" salary could have

been divided into an hourly rate. It's another "I dunno."



That might have been a perfect job for our resident internet service provider and troubleshooter. It would give him a taste of real work in small doses until he got up to speed.


Doubtful. Apple manager was looking for someone who actually had
knowledge and could transfer that knowledge to customers and potential
customers. PsychoSnotty is knowledge free and hasn't the personality to
deal with inquisitive people.

--
Religion: together we can find the cure.
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Default WalMart Asks Customers to Donate Food to Its Employees

On 11/20/13, 3:45 PM, wrote:
On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote:

Doubtful. Apple manager was looking for someone who actually had
knowledge and could transfer that knowledge to customers and potential
customers. PsychoSnotty is knowledge free and hasn't the personality to
deal with inquisitive people.


It does beg the question of how you got the training and experience to
present yourself as 3d level support.
Typically that comes after extensive corporate training and years of
experience., That is why I question them hiring a stranger off the
street, no matter how charming you are with the customer.

On the other hand, seeing the quality of tech support, I would not be
shocked.

The expectations of quality are so low that mediocre support gets rave
reviews. All they have to do is give you the illusion of support these
days they don't actually have to fix anything.


Maybe the manager came to that conclusion after the many conversations I
had with him, the occasional problems I presented to the "genius bar,"
and my ability to frame questions properly to the guys in the back who
actually tear the machines apart for repair.

Oh, and I've had good success with getting hardware and software support
from apple. One of the reasons for Apple commanding premium prices is
its level of support. Perhaps you should dump those no-name boxes you
call computers and not shop by price alone.

--
Religion: together we can find the cure.


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Default WalMart Asks Customers to Donate Food to Its Employees

On Wed, 20 Nov 2013 16:32:44 -0500, wrote:

On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote:

On 11/20/13, 3:45 PM,
wrote:
On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote:

Doubtful. Apple manager was looking for someone who actually had
knowledge and could transfer that knowledge to customers and potential
customers. PsychoSnotty is knowledge free and hasn't the personality to
deal with inquisitive people.

It does beg the question of how you got the training and experience to
present yourself as 3d level support.
Typically that comes after extensive corporate training and years of
experience., That is why I question them hiring a stranger off the
street, no matter how charming you are with the customer.

On the other hand, seeing the quality of tech support, I would not be
shocked.

The expectations of quality are so low that mediocre support gets rave
reviews. All they have to do is give you the illusion of support these
days they don't actually have to fix anything.


Maybe the manager came to that conclusion after the many conversations I
had with him, the occasional problems I presented to the "genius bar,"
and my ability to frame questions properly to the guys in the back who
actually tear the machines apart for repair.

Oh, and I've had good success with getting hardware and software support
from apple. One of the reasons for Apple commanding premium prices is
its level of support. Perhaps you should dump those no-name boxes you
call computers and not shop by price alone.


I am my own tech support.
I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either

My comments are based on my wife's experiences. Apple does not really
have a product for her applications and the support they get on these
products suck.
They did their homework and bought the product with the highest rated
support but it turned out to be very buggy and the bugs were not
getting fixed. The support staff was very courteous and responded on a
timely basis but they couldn't fix anything.
They started quizzing the people who gave those glowing reviews and
found out they had the same problems, unfixed but they said the tech
support was so nice they gave them good scores.
Like I said, lowered expectations.


....or the inability to 'frame questions properly', an ability which sets FOAD apart from normal
humans.

John H. -- Hope you're having a great day!


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posted to rec.boats
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Default WalMart Asks Customers to Donate Food to Its Employees

wrote:
On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote:

On 11/20/13, 3:45 PM, wrote:
On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote:

Doubtful. Apple manager was looking for someone who actually had
knowledge and could transfer that knowledge to customers and potential
customers. PsychoSnotty is knowledge free and hasn't the personality to
deal with inquisitive people.

It does beg the question of how you got the training and experience to
present yourself as 3d level support.
Typically that comes after extensive corporate training and years of
experience., That is why I question them hiring a stranger off the
street, no matter how charming you are with the customer.

On the other hand, seeing the quality of tech support, I would not be
shocked.

The expectations of quality are so low that mediocre support gets rave
reviews. All they have to do is give you the illusion of support these
days they don't actually have to fix anything.


Maybe the manager came to that conclusion after the many conversations I
had with him, the occasional problems I presented to the "genius bar,"
and my ability to frame questions properly to the guys in the back who
actually tear the machines apart for repair.

Oh, and I've had good success with getting hardware and software support
from apple. One of the reasons for Apple commanding premium prices is
its level of support. Perhaps you should dump those no-name boxes you
call computers and not shop by price alone.


I am my own tech support.
I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either

My comments are based on my wife's experiences. Apple does not really
have a product for her applications and the support they get on these
products suck.
They did their homework and bought the product with the highest rated
support but it turned out to be very buggy and the bugs were not
getting fixed. The support staff was very courteous and responded on a
timely basis but they couldn't fix anything.
They started quizzing the people who gave those glowing reviews and
found out they had the same problems, unfixed but they said the tech
support was so nice they gave them good scores.
Like I said, lowered expectations.


If he was Genius Bar material, he would not have to be at the Apple store
that much.
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Default WalMart Asks Customers to Donate Food to Its Employees

On 11/20/13, 5:04 PM, Califbill wrote:
wrote:
On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote:

On 11/20/13, 3:45 PM, wrote:
On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote:

Doubtful. Apple manager was looking for someone who actually had
knowledge and could transfer that knowledge to customers and potential
customers. PsychoSnotty is knowledge free and hasn't the personality to
deal with inquisitive people.

It does beg the question of how you got the training and experience to
present yourself as 3d level support.
Typically that comes after extensive corporate training and years of
experience., That is why I question them hiring a stranger off the
street, no matter how charming you are with the customer.

On the other hand, seeing the quality of tech support, I would not be
shocked.

The expectations of quality are so low that mediocre support gets rave
reviews. All they have to do is give you the illusion of support these
days they don't actually have to fix anything.


Maybe the manager came to that conclusion after the many conversations I
had with him, the occasional problems I presented to the "genius bar,"
and my ability to frame questions properly to the guys in the back who
actually tear the machines apart for repair.

Oh, and I've had good success with getting hardware and software support
from apple. One of the reasons for Apple commanding premium prices is
its level of support. Perhaps you should dump those no-name boxes you
call computers and not shop by price alone.


I am my own tech support.
I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either

My comments are based on my wife's experiences. Apple does not really
have a product for her applications and the support they get on these
products suck.
They did their homework and bought the product with the highest rated
support but it turned out to be very buggy and the bugs were not
getting fixed. The support staff was very courteous and responded on a
timely basis but they couldn't fix anything.
They started quizzing the people who gave those glowing reviews and
found out they had the same problems, unfixed but they said the tech
support was so nice they gave them good scores.
Like I said, lowered expectations.


If he was Genius Bar material, he would not have to be at the Apple store
that much.


There you go again, Bilious, demonstrating your ignorance.

The two Apple stores I visit, including the one I visit the most, are
inside regional shopping malls. I go to these malls to accompany my
wife, who shops at these malls. Unfortunately, there are very few stores
at these malls that interest me. So I visit the Apple stores there quite
a bit and, at one of the malls, Restoration Hardware and L.L. Bean. The
manager at one of the Apple stores and I "befriended" each other at his
store and on Facebook.

Hey...got any really dumb political views to espouse today, Bilious?

--
Religion: together we can find the cure.
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KC KC is offline
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Posts: 2,563
Default WalMart Asks Customers to Donate Food to Its Employees

On 11/20/2013 4:32 PM, wrote:
On Wed, 20 Nov 2013 16:07:34 -0500, "F.O.A.D." wrote:

On 11/20/13, 3:45 PM,
wrote:
On Wed, 20 Nov 2013 14:24:21 -0500, "F.O.A.D." wrote:

Doubtful. Apple manager was looking for someone who actually had
knowledge and could transfer that knowledge to customers and potential
customers. PsychoSnotty is knowledge free and hasn't the personality to
deal with inquisitive people.

It does beg the question of how you got the training and experience to
present yourself as 3d level support.
Typically that comes after extensive corporate training and years of
experience., That is why I question them hiring a stranger off the
street, no matter how charming you are with the customer.

On the other hand, seeing the quality of tech support, I would not be
shocked.

The expectations of quality are so low that mediocre support gets rave
reviews. All they have to do is give you the illusion of support these
days they don't actually have to fix anything.


Maybe the manager came to that conclusion after the many conversations I
had with him, the occasional problems I presented to the "genius bar,"
and my ability to frame questions properly to the guys in the back who
actually tear the machines apart for repair.

Oh, and I've had good success with getting hardware and software support
from apple. One of the reasons for Apple commanding premium prices is
its level of support. Perhaps you should dump those no-name boxes you
call computers and not shop by price alone.


I am my own tech support.
I don't think HP/Compaq and IBM/Lenovo are exactly "no name" either

My comments are based on my wife's experiences. Apple does not really
have a product for her applications and the support they get on these
products suck.
They did their homework and bought the product with the highest rated
support but it turned out to be very buggy and the bugs were not
getting fixed. The support staff was very courteous and responded on a
timely basis but they couldn't fix anything.
They started quizzing the people who gave those glowing reviews and
found out they had the same problems, unfixed but they said the tech
support was so nice they gave them good scores.
Like I said, lowered expectations.


Screw harrys fantasy job offer... although it is interesting to watch
him weave what he must think is supporting testimony to his bull****... LOL!

Anyway, we have had the same results from the Samsung reps, even in the
Best Buy store, they can transfer pics, etc... but really don't get into
the guts any further than what they play with themselves...
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