I don't like to complain. In fact, I've never posted an experience like this
before. Yes, Larson did apologize. After 3 weeks I contacted Larson about
the transducer and asked how they are building new boats without
transducers. The person I spoke to said it was a good point. He said he
would ship it that day. My reaction to the admission of the shipping error
is that the person I spoke to said he would make sure it shipped out. As far
as the gifts go, a couple shirts, a blanket and a personal cooler are not
enough to make up for a $27K purchase that was at the dealer for repairs for
21 days? Is that enough to satisfy you?

I wouldn't have contacted Larson if so many of the items on the boat package
didn't fail.

I posted my experience because I wanted to get feedback from other Larson
owners and because the second Larson I looked at had 2 similar
instrumentation problems on the sea trial. And 1 instrument didn't work at
all.

You're right, they did correct all problems after 3 months. Summers are
extremely short up here.

"Bill Andersen" wrote in message
news:jG5ab.59079$nf3.53358@fed1read07...
While there were QC problems, Larson did apologize, correct them, and give
you some gifts.
Makes us curious as to what you wanted them to do.
Your reaction to their admission of a shipping error makes it seem that
it's
the first time you heard of such a mistake.
Sounds like you just wanted to complain.

"Dale Darling" wrote in message
.. .
I ordered a new 2003 Larson LXi 210 w/260 hp Volvo 5.7L GL/SX in March
2003
and picked it up in May. I purchased one because a friend bought a 2001
LXi
212 and had no problems with it.

Within the first 9 weeks, my boat had spent 21 days at the dealer due to
the
following issues:
Depth Finder didn't work from day 1. Out of stock. Replaced after 5
weeks.
Alternator bad. Replaced after 4 weeks.
Battery Replaced..
Grounding problem causing blower and radio not to work. Fixed.
Trim gauge would misread. Needle would float up and down. Fixed.
Trailer surge brake (EZ Loader tandem axle) actuator locks up brakes
but
will not disengage. Replaced.
Cockpit cover arrived 2 weeks late.
Left Bimini support pole not secure and would dislodge during
trailering
or on the water.
Hour meter didn't work. Fixed.
Cheesy stick-on graphics continually fell off.

What the hell was the OK QUALITY CHECK tag doing hanging from the
transom
of
this piece of crap when it was put on a trailer?

I contacted Larson 3 times but only received an apology and some
clothing.
Big deal! They even admitted to me that someone screwed up and I
received
the transducer for the depth finder a week late because someone
documented
that it shipped but never put it on the truck. OMG!

They didn't laugh when I said I would name the boat, "Lemon Juice". I
shouldn't have to haul the boat back to the dealer to replace items on a
new
boat.

Another POS story: The dealer wanted to give me a deal on their 2004
Cabrio
220 cuddy so I took it out for a sea trial. Get this, the sounder would
only
provide a reading while at idle speed, the trim gauge was worthless (I'm
better off guessing where the trim is) and the speedometer didn't work
at
all! Did they take the parts off my old boat?

I started with a used 1998 Bayliner Capri 1850 SS (4.3L 190hp Merc) and
had
no problems whatsoever. Was I just lucky? I don't feel lucky. I just
wanted
a bigger boat. At the ramp other new Larson owners would ask me how I
like
my boat. I think I scared them when I recited my dissatisfaction with
the
piece of crap I had.

I no longer have the 210 and plan on buying another boat from Sea Ray,
Four
Winns, or Glastron. I live in Maine and I have 8 months of winter to
decide.

Anyone else have an experience like this with Larson or another
manufacturer?

Dale

Yes Maine summers are WAY too short...... =-/

Where do you boat?
Hope all is well with your new Larson.....

Jeff B In Maine
================================================== ================
"Dale Darling" wrote in message
.. .
I don't like to complain. In fact, I've never posted an experience like
this
before. Yes, Larson did apologize. After 3 weeks I contacted Larson about
the transducer and asked how they are building new boats without
transducers. The person I spoke to said it was a good point. He said he
would ship it that day. My reaction to the admission of the shipping error
is that the person I spoke to said he would make sure it shipped out. As
far
as the gifts go, a couple shirts, a blanket and a personal cooler are not
enough to make up for a $27K purchase that was at the dealer for repairs
for
21 days? Is that enough to satisfy you?

I wouldn't have contacted Larson if so many of the items on the boat
package
didn't fail.

I posted my experience because I wanted to get feedback from other Larson
owners and because the second Larson I looked at had 2 similar
instrumentation problems on the sea trial. And 1 instrument didn't work at
all.

You're right, they did correct all problems after 3 months. Summers are
extremely short up here.

"Bill Andersen" wrote in message
news:jG5ab.59079$nf3.53358@fed1read07...
While there were QC problems, Larson did apologize, correct them, and
give
you some gifts.
Makes us curious as to what you wanted them to do.
Your reaction to their admission of a shipping error makes it seem that
it's
the first time you heard of such a mistake.
Sounds like you just wanted to complain.

"Dale Darling" wrote in message
.. .
I ordered a new 2003 Larson LXi 210 w/260 hp Volvo 5.7L GL/SX in March
2003
and picked it up in May. I purchased one because a friend bought a
2001
LXi
212 and had no problems with it.

Within the first 9 weeks, my boat had spent 21 days at the dealer due
to
the
following issues:
Depth Finder didn't work from day 1. Out of stock. Replaced after
5
weeks.
Alternator bad. Replaced after 4 weeks.
Battery Replaced..
Grounding problem causing blower and radio not to work. Fixed.
Trim gauge would misread. Needle would float up and down. Fixed.
Trailer surge brake (EZ Loader tandem axle) actuator locks up
brakes
but
will not disengage. Replaced.
Cockpit cover arrived 2 weeks late.
Left Bimini support pole not secure and would dislodge during
trailering
or on the water.
Hour meter didn't work. Fixed.
Cheesy stick-on graphics continually fell off.

What the hell was the OK QUALITY CHECK tag doing hanging from the
transom
of
this piece of crap when it was put on a trailer?

I contacted Larson 3 times but only received an apology and some
clothing.
Big deal! They even admitted to me that someone screwed up and I
received
the transducer for the depth finder a week late because someone
documented
that it shipped but never put it on the truck. OMG!

They didn't laugh when I said I would name the boat, "Lemon Juice". I
shouldn't have to haul the boat back to the dealer to replace items on
a
new
boat.

Another POS story: The dealer wanted to give me a deal on their 2004
Cabrio
220 cuddy so I took it out for a sea trial. Get this, the sounder
would
only
provide a reading while at idle speed, the trim gauge was worthless
(I'm
better off guessing where the trim is) and the speedometer didn't work
at
all! Did they take the parts off my old boat?

I started with a used 1998 Bayliner Capri 1850 SS (4.3L 190hp Merc)
and
had
no problems whatsoever. Was I just lucky? I don't feel lucky. I just
wanted
a bigger boat. At the ramp other new Larson owners would ask me how I
like
my boat. I think I scared them when I recited my dissatisfaction with
the
piece of crap I had.

I no longer have the 210 and plan on buying another boat from Sea Ray,
Four
Winns, or Glastron. I live in Maine and I have 8 months of winter to
decide.

Anyone else have an experience like this with Larson or another
manufacturer?

Dale