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(Craig) wrote in message . com...
The author is
doing the right thing because it is his only way of telling the
company something is wrong and their product needs to be made better ....

I've been fortunate enough to be able to live in the US for more than
twenty-five years, but I'm still puzzled how few Americans seem to
understand how capitalism works.

The issue between Mr. Schulz and Fischer Panda ceased long ago to be
about principle. It's about money now, and who blinks first. I have
no idea whether Fischer Panda gensets are great or awful, but there is
a financial cost to F-P from having a disgruntled customer like Mr.
Schulz regardless of the quality of their products, and when that cost
outweighs the supposed merits of the case they'll give up. Every time
Mr. Schulz tells us about his ability to pursue this case financially,
every time he writes to this newsgroup, he puts more pressure on F-P
to settle. Personally, I'm surprised F-P hasn't already settled. A
dime to a dollar there's some high-up at F-P going apoplectic about
this matter and muttering, "Over my dead body ...." When that person
gives up, the matter will be resolved as follows:

Mr. Schulz will receive "adequate compensation." He will agree not to
disclose what this compensation is or any other terms of the
agreement. He will agree to remove his Web site and any and all other
material critical of F-P that he can. F-P will specifically refuse to
admit any deficiencies in the product, and Mr. Schulz will have to
concede that position. We will never find out what happened. In
particular, we will never know whether the product was or was not
defective.

There was a similar kerfuffle donkeys' years ago over Island Gypsy
trawlers, with an eye-opening Web site of photos showing the defects
of the customer's boat. It was settled in just this way, of course.

Capitalism, that's how she works.

E.J. Bleendreeble
http://www.casualsailor.com

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