Geoff,

Good luck in your campaign and I hope you have success with it. Ignore the
rantings of so-called "Capt RB" Bobsprit. He is neither a captain nor an
experienced sailor, but rather a well-known and annoying usenet troll. He
usually posts in alt.sailing.asa and his experience is limited to several years
sailing a few miles from his marina on City Island, NY. He talks a lot, but
will quickly reveal his ignorance on any topic of substance.

Please let us know how your trials and tribulations with FP turn out. There
are several other marine product suppliers that should get the same treatment.
I think over time widespread dissemination of information, both positive and
negative, will drown out the misleading noise of people like RB and force
manufacturers to adhere to higher standards of customer service. Those that do
well should be praised and manufacturers should strive for this. Those that
produce inferior products and mislead customers shoudld be exposed.

Good luck in your campaign and I hope you have success with it. Ignore the
rantings of so-called "Capt RB" Bobsprit.

Hey, Skitch. This is not alt.sailing.asa. Why not keep the talk serious here?

RB

Those that
produce inferior products and mislead customers shoudld be exposed.

Only if there is REAL proof that said products exist.
NOT because we "read it on the web."

RB

Good luck in your campaign and I hope you have success with it.

Why wish him luck when you don't truly know who's to blame?
RB

(Craig) wrote in message . com...
The author is
doing the right thing because it is his only way of telling the
company something is wrong and their product needs to be made better ....

I've been fortunate enough to be able to live in the US for more than
twenty-five years, but I'm still puzzled how few Americans seem to
understand how capitalism works.

The issue between Mr. Schulz and Fischer Panda ceased long ago to be
about principle. It's about money now, and who blinks first. I have
no idea whether Fischer Panda gensets are great or awful, but there is
a financial cost to F-P from having a disgruntled customer like Mr.
Schulz regardless of the quality of their products, and when that cost
outweighs the supposed merits of the case they'll give up. Every time
Mr. Schulz tells us about his ability to pursue this case financially,
every time he writes to this newsgroup, he puts more pressure on F-P
to settle. Personally, I'm surprised F-P hasn't already settled. A
dime to a dollar there's some high-up at F-P going apoplectic about
this matter and muttering, "Over my dead body ...." When that person
gives up, the matter will be resolved as follows:

Mr. Schulz will receive "adequate compensation." He will agree not to
disclose what this compensation is or any other terms of the
agreement. He will agree to remove his Web site and any and all other
material critical of F-P that he can. F-P will specifically refuse to
admit any deficiencies in the product, and Mr. Schulz will have to
concede that position. We will never find out what happened. In
particular, we will never know whether the product was or was not
defective.

There was a similar kerfuffle donkeys' years ago over Island Gypsy
trawlers, with an eye-opening Web site of photos showing the defects
of the customer's boat. It was settled in just this way, of course.

Capitalism, that's how she works.

E.J. Bleendreeble
http://www.casualsailor.com