I recently placed an order for a few items on clearance at Sailnet.com
online (that should have given me the first clue, all I saw was great
prices), and actually received part of my order. However the item I
wanted most, an ACR Rapid Ditch Bag for $65 (retail $135 at West
Marine), did not come with the order. I received it on Saturday, July
16. Since Monday I've tried to reach them - their customer service line
says to leave a message but the voice mail box is FULL, their sales
line says DON'T leave a message, send email, but multiple emails to
and have not yielded
any results. Anyone know who owns the company now? Any other phone
numbers I can call? I've already had my credit card company put the
amount in dispute and they've credited me back.

wrote in
oups.com:

I recently placed an order for a few items on clearance at Sailnet.com
online (that should have given me the first clue, all I saw was great
prices), and actually received part of my order. However the item I
wanted most, an ACR Rapid Ditch Bag for $65 (retail $135 at West
Marine), did not come with the order. I received it on Saturday, July
16. Since Monday I've tried to reach them - their customer service line
says to leave a message but the voice mail box is FULL, their sales
line says DON'T leave a message, send email, but multiple emails to
and have not yielded
any results. Anyone know who owns the company now? Any other phone
numbers I can call? I've already had my credit card company put the
amount in dispute and they've credited me back.




If what I saw Tuesday was any indication, the "staff" may be just one guy
trying to dump all those orders into boxes, the guy with the Mercedes. If
that's so, he has noone to answer the phones and may be just printing the
orders from email and heading out into the warehouse to see what he can
salvage from the shelving. When he doesn't find it, he deletes it from the
online catalog inventory, which may be why there's so many missing
catagories so suddenly.

I wouldn't trust them with my credit card info....not now....


--
Larry