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Gary S.
 
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On Sun, 24 Jul 2005 12:16:44 GMT, Brian Nystrom
wrote:

Gary S. wrote:


I have seen shops speak negatively of brands they do not carry, and
then a year or two later, when they do carry those brands, all of a
sudden those brands are the best. And vice-versa.

The job of a salesperson is to sell you something that they have, not
to review the entire market of possible options for you.


While that's true, a good salesman will not simply bad-mouth the
competition. If there are known deficiencies in another brand, he may
choose to explain them; otherwise, he should simply say that they make
good boats but that don't carry them and show you something equivalent.
I would be highly skeptical of any dealer that bashes brands they don't
carry, but it could be just a case of an untrained salesperson.

There are many good salespeople out there, and you are right. The good
ones focus on what is better about their choice, and better suited to
your individual needs.

But they are not all "good".

Happy trails,
Gary (net.yogi.bear)
--
At the 51st percentile of ursine intelligence

Gary D. Schwartz, Needham, MA, USA
Please reply to: garyDOTschwartzATpoboxDOTcom
 
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