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On Feb 14, 9:52�am, wrote:
On Thu, 14 Feb 2008 09:34:11 -0800 (PST), Chuck Gould wrote: On Feb 14, 9:27�am, BAR wrote: Chuck Gould wrote: On Feb 14, 8:19?am, BAR wrote: Chuck Gould wrote: The following news was issued today by J.D. Power and Associates. J.D. Power and Associates Reports: Bass Cat, Cobalt, Correct Craft, Grady-White, Manitou, MasterCraft and Regal Throttle Ahead of the Competition in New-Boat Owner Satisfaction Despite Quality Improvements Across the Industry, Overall Boat Owner Satisfaction Remains Unchanged Why doesn't JD Power publish reports on the quality, not initial quality, of boats at 2, 4, 6, 8 and 10 years of ownership?- Hide quoted text - - Show quoted text - Especially after the first couple of years, the maintenance and usage practices of the owners can have a greater impact on the quality of a used boat than any difference in the original build. We've all seen somebody turn what started out as a nice boat into a real garbage barge, and we've all seen what began as a boat of only moderate quality very well maintained and upgraded. What is the criteria for a quality boat? If it is still shinny and has that new boat smell three months after I bought it then it is a "quality" boat?- Hide quoted text - - Show quoted text - Quality is highly subjective. Please note that the JD Power report is surverying "customer satisfaction", not quality. Please note that the wording of survey questions and even the order in which they are asked is sometimes more important than the answers given.- Hide quoted text - - Show quoted text - Absolutely. I have my persistent doubts about the blind objectivity of private companies that contract to provide comparions between various products. But these are the JD Power results for this year; gain of salt or no. |
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