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First recorded activity by BoatBanter: Jul 2006
Posts: 5,515
Default Good Service from Raymarine

"HK" wrote in message
. ..
Sorry to interrupt the usual drivel in here, but
I did want to report good customer service from Raymarine.

I have a Ray fishfinder/depthfinder on son of Yo Ho. I didn't think the
display was bright enough, so last September I called and asked what to
do. I was told to simply return the unit after the boating season and
Ray's service department would look it over.

Sent the unit back last week, got a phone call Wednesday, told there was
nothing out of the ordinary, but the company was sending a brand new unit
just to make sure.

It arrived yesterday.

Cool.

Oh...side benefit...everyone I spoke with at Ray spoke English properly,
with a solid Yankee accent!



I'd tell you what's paying for that great service, but it would turn this
into a political discussion. It's enough to say that it's your tax dollars,
and that you should buy as much RTN stock as you can afford, along with some
HRS.


 
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