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Reginald P. Smithers III

Vic Smith wrote:
On Thu, 29 Nov 2007 12:15:45 -0500, wrote:

On Thu, 29 Nov 2007 10:28:28 -0600, Vic Smith
wrote:

Do you feel that WGA will report a "false positive" when attempting to
validate your OS, deactivate or cripple you OS, thus requiring you to
call MS to resolve it?

I had that problem with my father in law's PC running XP pro. It
turned his machine into a doorstop.
We called Microshaft and Bob from Bombay was ready to tell us how to
fix it when he figured out this was a Dell. Then suddenly it was $70
for the answer or call Dell. Dell's tech support Biff from Bombay
didn't know that trick so his fix was to reload the system from
scratch. XP's charming habit of putting "documents" in the windoze
directory means they are gone too. Fortunately I moved a lot of these
targets to the D drive for him.

My sister went through hell with Dell India. Her telling me a bit
about it started giving me a headache, so I just told her to shut up.
The settings/documents scheme is another reason to follow well
thought backup procedures, but I can understand why most people
don't do that. Since it was my business, I don't feel like a victim
if I lose data, just a jerk. So it doesn't happen

--Vic

Dell has had some serious quality and service problems in the last few
years.

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