"HK" wrote in message
. ..
John H. wrote:
On Fri, 28 Sep 2007 14:58:11 GMT, "JoeSpareBedroom"
wrote:

wrote in message
oups.com...
Just a warning if you plan on buying a Mustek product. I spent almost
half hour with more than one Arab speaking "tech support" person
yesterday. Never did figure out what they were saying to me as I don't
understand Farce or whatever language they speak over there. Never did
get my problem fixed, wasted money in my book... Just a warning if you
are looking at video or dvd equipment..

Probably Indian.

Always ask for a supervisor when you get someone like that. You'll
eventually get a native speaker of English. Happened to me yesterday
with the corporate tumor which absorbed my mortgage from the previous
company, whose service was fantastic. "I'm sorry, but I'm having
difficulty understanding you. Can I speak to your supervisor?" I got an
American to talk to.

To make matters worse, they always seem to have phones that are soaked
in water each night, and their calls are routed through an old Casio
digital watch or something.

LOL!


Actually, almost all of these companies are now using "IP" telephone
service.

Whatever they're using, the goal is to annoy people. The parent company HAS
to know how bad their overseas staff sounds, but they do nothing to correct
it.