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#1
posted to rec.boats
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Mustek "customer support"
Just a warning if you plan on buying a Mustek product. I spent almost
half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. |
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#2
posted to rec.boats
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Mustek "customer support"
On Sep 28, 10:49 am, wrote:
Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Oh, by the way, if they had spoken English they could have told me right off that the software does not work with Vista... But obviously they understood me about as much as I did them. |
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#3
posted to rec.boats
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Mustek "customer support"
On Sep 28, 7:49?am, wrote:
Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Who the heck is Mustek? |
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#4
posted to rec.boats
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Mustek "customer support"
wrote in message
oups.com... Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Probably Indian. Always ask for a supervisor when you get someone like that. You'll eventually get a native speaker of English. Happened to me yesterday with the corporate tumor which absorbed my mortgage from the previous company, whose service was fantastic. "I'm sorry, but I'm having difficulty understanding you. Can I speak to your supervisor?" I got an American to talk to. To make matters worse, they always seem to have phones that are soaked in water each night, and their calls are routed through an old Casio digital watch or something. |
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#5
posted to rec.boats
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Mustek "customer support"
On Sep 28, 10:55 am, Chuck Gould wrote:
On Sep 28, 7:49?am, wrote: Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Who the heck is Mustek? Optical imaging equipment... DVD, Video camera, etc |
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#6
posted to rec.boats
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Mustek "customer support"
John H. wrote:
On Fri, 28 Sep 2007 14:58:11 GMT, "JoeSpareBedroom" wrote: wrote in message oups.com... Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Probably Indian. Always ask for a supervisor when you get someone like that. You'll eventually get a native speaker of English. Happened to me yesterday with the corporate tumor which absorbed my mortgage from the previous company, whose service was fantastic. "I'm sorry, but I'm having difficulty understanding you. Can I speak to your supervisor?" I got an American to talk to. To make matters worse, they always seem to have phones that are soaked in water each night, and their calls are routed through an old Casio digital watch or something. LOL! Actually, almost all of these companies are now using "IP" telephone service. |
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#7
posted to rec.boats
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Mustek "customer support"
On Fri, 28 Sep 2007 11:46:56 -0400, HK penned the following well
considered thoughts to the readers of rec.boats: John H. wrote: On Fri, 28 Sep 2007 14:58:11 GMT, "JoeSpareBedroom" wrote: wrote in message oups.com... Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Probably Indian. Always ask for a supervisor when you get someone like that. You'll eventually get a native speaker of English. Happened to me yesterday with the corporate tumor which absorbed my mortgage from the previous company, whose service was fantastic. "I'm sorry, but I'm having difficulty understanding you. Can I speak to your supervisor?" I got an American to talk to. To make matters worse, they always seem to have phones that are soaked in water each night, and their calls are routed through an old Casio digital watch or something. LOL! Actually, almost all of these companies are now using "IP" telephone service. Must be through a packet shaper that deletes every 3rd packet to save bandwidth.... -- Grady-White Gulfstream, out of Oak Island, NC. Homepage http://pamandgene.idleplay.net/ Rec.boats at Lee Yeaton's Bayguide http://www.thebayguide.com/rec.boats ----------------- www.Newsgroup-Binaries.com - *Completion*Retention*Speed* Access your favorite newsgroups from home or on the road ----------------- |
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#8
posted to rec.boats
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Mustek "customer support"
"HK" wrote in message
. .. John H. wrote: On Fri, 28 Sep 2007 14:58:11 GMT, "JoeSpareBedroom" wrote: wrote in message oups.com... Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Probably Indian. Always ask for a supervisor when you get someone like that. You'll eventually get a native speaker of English. Happened to me yesterday with the corporate tumor which absorbed my mortgage from the previous company, whose service was fantastic. "I'm sorry, but I'm having difficulty understanding you. Can I speak to your supervisor?" I got an American to talk to. To make matters worse, they always seem to have phones that are soaked in water each night, and their calls are routed through an old Casio digital watch or something. LOL! Actually, almost all of these companies are now using "IP" telephone service. Whatever they're using, the goal is to annoy people. The parent company HAS to know how bad their overseas staff sounds, but they do nothing to correct it. |
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#10
posted to rec.boats
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Mustek "customer support"
On Fri, 28 Sep 2007 12:01:20 -0500, John H. penned the following well
considered thoughts to the readers of rec.boats: On Fri, 28 Sep 2007 11:46:56 -0400, HK wrote: John H. wrote: On Fri, 28 Sep 2007 14:58:11 GMT, "JoeSpareBedroom" wrote: wrote in message oups.com... Just a warning if you plan on buying a Mustek product. I spent almost half hour with more than one Arab speaking "tech support" person yesterday. Never did figure out what they were saying to me as I don't understand Farce or whatever language they speak over there. Never did get my problem fixed, wasted money in my book... Just a warning if you are looking at video or dvd equipment.. Probably Indian. Always ask for a supervisor when you get someone like that. You'll eventually get a native speaker of English. Happened to me yesterday with the corporate tumor which absorbed my mortgage from the previous company, whose service was fantastic. "I'm sorry, but I'm having difficulty understanding you. Can I speak to your supervisor?" I got an American to talk to. To make matters worse, they always seem to have phones that are soaked in water each night, and their calls are routed through an old Casio digital watch or something. LOL! Actually, almost all of these companies are now using "IP" telephone service. Do you mean VOIP? When I had that, the voices were always very clear. But every so often the call would simply get lost! Vonnage has gotten the bugs worked out, but SunRocket folded soon after they got their bugs worked out. Here's a site which compares several of the VOIP companies, in case anyone's interested. My neighbor signed up with VOIP.com, the one on top, and is happy with it. Sometimes the service will have a problem, but for $10 a month, it can't be beat - if it doesn't go down! http://www.comparevoipservice.org/ According to the site Sunrocket numbers live on in VOIP.com. After I noticed that Vonage had an "excellent" Customer Service rating.... I just closed the window. -- Grady-White Gulfstream, out of Oak Island, NC. Homepage http://pamandgene.idleplay.net/ Rec.boats at Lee Yeaton's Bayguide http://www.thebayguide.com/rec.boats ----------------- www.Newsgroup-Binaries.com - *Completion*Retention*Speed* Access your favorite newsgroups from home or on the road ----------------- |
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