Dell has really screwed up with all the advertising software crap they
put on their computers. I just purchased and returned a Dell Desktop
w/ Dual Core that was running slower than my old P3 computer.

I purchased a Gateway with a Dual Core AMD CPU, it has blazing speed.

After screwing around with their "customer service" dept. I will never
purchase another Dell.

I had a 3 year in home warrenty, but you will never see a technician in
your home. They had me disconnecting and reconnecting ever single
connection inside my CPU. After the second time, I asked why this was
not being serviced under my 3 yr in home contract (the computer was
less than a week old), I was informed that the in home technician would
only come out to fix the problem once we had finished our
"troubleshooting". I asked how long did we have to "troubleshot"
before I would see a technician and I was told as long as it takes.

At that point, I packed up and returned the product.

The AMD is a far superior product, and Gateway kept the crap add ons to
a minimum.