Recently upgraded to a garmin 3006 chartplotter/sonar/GPS and have had
an issue with what appears to be fog or condensation in the display
lens. Just got the second unit back from Garmin, the first one was
swapped out. The unit is less than 6 months old. Been chatting with
local WM guy and understand this to be a faily widely known problem.

The fixed unit goes back in today, but I'm already thinking of upgrading
to the 3206 if this one has the same problem.

thanx in advance!

DownTime wrote:
Recently upgraded to a garmin 3006 chartplotter/sonar/GPS and have had
an issue with what appears to be fog or condensation in the display
lens. Just got the second unit back from Garmin, the first one was
swapped out. The unit is less than 6 months old. Been chatting with
local WM guy and understand this to be a faily widely known problem.

The fixed unit goes back in today, but I'm already thinking of upgrading
to the 3206 if this one has the same problem.

thanx in advance!

Don't know about that particular unit, but what Garmin products I've
had, I've been happy with them.

basskisser wrote:
DownTime wrote:

Recently upgraded to a garmin 3006 chartplotter/sonar/GPS and have had
an issue with what appears to be fog or condensation in the display
lens. Just got the second unit back from Garmin, the first one was
swapped out. The unit is less than 6 months old. Been chatting with
local WM guy and understand this to be a faily widely known problem.

The fixed unit goes back in today, but I'm already thinking of upgrading
to the 3206 if this one has the same problem.

thanx in advance!


Don't know about that particular unit, but what Garmin products I've
had, I've been happy with them.

in general terms, i have been happy with them for years. just seems this
latest unit has problems. if this repaired unit displays the same
problems, i am planning to push for a refund or at least credit towards
purchase of newer model. last resort is to pull all the garmin stuff out
and go with a different manufacturer. i just hope it does not come to
that, i'd rather actually go boating instead...

I can't think of a company with better products or better service. No one is
flawless (except maybe you and I) so let them know you are unhappy and I
think they will go out of their way to take care of you.

Seems to me that the Subject would be better put as "Garmin problem" or "GPS
unit problem" until you have gone thru all the necessary steps to resolve
your problem.

Please excuse my brashness but I don't normally stand up for a company like
this. I do think you are jumping the gun on the company.

On Tue, 11 Apr 2006 14:52:26 GMT, DownTime
wrote:

Been chatting with
local WM guy and understand this to be a faily widely known problem.

If you are dealing with WM in Cape Coral, I have found them to be very
helpful in resolving product issues. Garmin has lots of satisfied
customers.

That said, I have a Furuno Navnet system on my flybridge which I
bought mail order from pyacht.com. It has been flawless so far after
more than a year of being exposed to the elements and 6,000 miles of
cruising.

Mark wrote:
I can't think of a company with better products or better service. No one is
flawless (except maybe you and I) so let them know you are unhappy and I
think they will go out of their way to take care of you.

Seems to me that the Subject would be better put as "Garmin problem" or "GPS
unit problem" until you have gone thru all the necessary steps to resolve
your problem.

Please excuse my brashness but I don't normally stand up for a company like
this. I do think you are jumping the gun on the company.


no apologies necessary. i too have been loyal to them for years and find
it distressing that such quality issues are occuring now. speaking with
the WM 'electronics guy', he mentioned a friend of his has two of the
same unit in his boat and has had each one replaced 6 times. a total of
12 units 'bad'. this appears to be more than one isolated bug. assuming
he is not lieing, which i doubt he is, i have dealt with WM in my town
since they opened, it points more back to quality, thus my original
subject line.

i;ve come to depnd and prefer garmin based on previous experience. heck,
still use my Garmin 12 when in flight training, in addition to using it
as a backup while boating. it is not elegant or sophisticated as some
newer toys, but it gets me home when i needed it.

Wayne.B wrote:
On Tue, 11 Apr 2006 14:52:26 GMT, DownTime
wrote:


Been chatting with
local WM guy and understand this to be a faily widely known problem.


If you are dealing with WM in Cape Coral, I have found them to be very
helpful in resolving product issues. Garmin has lots of satisfied
customers.

That said, I have a Furuno Navnet system on my flybridge which I
bought mail order from pyacht.com. It has been flawless so far after
more than a year of being exposed to the elements and 6,000 miles of
cruising.

Terry and Dave have been very helpful and typically do whetever possible
to ensure customer satisfaction.

On Tue, 11 Apr 2006 21:09:36 GMT, DownTime
wrote:

Terry and Dave have been very helpful and typically do whetever possible
to ensure customer satisfaction.

That's been my experience also.

There have been some threads on THT recently discussing Garmin display
issues. Apparently it's a very widespread problem. As a last resort the
Garmin faithful have recommended going to Purple Cow for a protective film
for the display. That seems to solve the problem, at least in the near
term.

If I was replacing I'd consider a Lowrance. Seems that a much better screen
resolution is available for a lot less $$$??

Butch
"Wayne.B" wrote in message
...
On Tue, 11 Apr 2006 21:09:36 GMT, DownTime
wrote:

Terry and Dave have been very helpful and typically do whetever possible
to ensure customer satisfaction.

That's been my experience also.