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Wayne B

On Thu, 24 Dec 2020 19:59:28 -0500, wrote:

On Thu, 24 Dec 2020 17:08:06 -0500, Keyser Söze
wrote:

On 12/24/20 4:41 PM, Wayne B wrote:
On Thu, 24 Dec 2020 21:14:12 -0000 (UTC), "Justan O."
wrote:

On 12/24/20 2:55 PM, Keyser Söze wrote:
On 12/24/20 2:29 PM, Bill wrote:
Keyser Söze wrote:
The charging port on my several year old iPad failed...won't allow the
device to be charged no matter what charger or cable I use. Called
AppleCare, and as the stores are not doing any repair work these days,
at least not around here, Apple said it would send me a return box and
as soon as it received the box back, it would send me a *NEW* iPad of
the same vintage and memory size, at no cost, and if it didn't have one
of my vintage in stock, it would send me a current model.

Oh, and the support guy spoke "American-ese" and was in Pennsylvania.

Happy New Year!

And if you figure what you paid for Apple Care and the repair fee, you most
likely could have bought a new iPad.

I paid $99 total for several years of Apple Care. No repair fee. Free
shipping. Do the math.

--
Bozo Binned: Herring, Bert Robbins, JackGoff 452471atgmail.com,
Just-AN-Asshole, Tim, and Gunboy Alex, aka the Gang of Dull, Witless,
Insult-Tossing Trumpsters.

I have a little Apple stock. Doing very well.
So keep on buying.

===

I've never owned any Apple products but have also done OK with the
stock. They have a very loyal customer base and their product designs
are very slick, but overpriced in my opinion.

I used Windoze products exclusively for 20 years and like you thought
Apple stuff was overpriced. I was never impressed with Microsoft tech
support or the support from Windoze hardware suppliers, but I tolerated
it. Since switching to Apple, I've been impressed with the quality of
the hardware, the OS, and the tech support. There's none of that, "Oh,
it must be a Microsoft problem, call them." OR, it's an HP problem, call
them." Whatever issue I have ever had with Apple products or OS or
whatever, I've always gotten good help from English is my first language
tech personnel and followup.

Then there are some of us who don't need tech support. This **** ain't
rocket science.
Usually I can go on a newsgroup or yacking board and get better
information than you get from the company. There are usually hacks
they don't want their people talking about because it might hurt the
sale of another product.

===

Absolutely. That's how I do it.

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