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Why I like Apple, redux
On Thu, 24 Dec 2020 14:55:49 -0500, Keyser Söze
wrote: On 12/24/20 2:29 PM, Bill wrote: Keyser Söze wrote: The charging port on my several year old iPad failed...won't allow the device to be charged no matter what charger or cable I use. Called AppleCare, and as the stores are not doing any repair work these days, at least not around here, Apple said it would send me a return box and as soon as it received the box back, it would send me a *NEW* iPad of the same vintage and memory size, at no cost, and if it didn't have one of my vintage in stock, it would send me a current model. Oh, and the support guy spoke "American-ese" and was in Pennsylvania. Happy New Year! And if you figure what you paid for Apple Care and the repair fee, you most likely could have bought a new iPad. I paid $99 total for several years of Apple Care. No repair fee. Free shipping. Do the math. Also the I-pad costs significantly more than an Android of the same basic capability. It is a gamble Apple makes. They have to give away a free one now and then but they charge enough to eat their real cost of the product FOB Poon Tang China (basically covered by the $100 you gave them for the extended warranty). |
#2
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Why I like Apple, redux
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