On 12/24/20 4:41 PM, Wayne B wrote:
On Thu, 24 Dec 2020 21:14:12 -0000 (UTC), "Justan O."
wrote:

On 12/24/20 2:55 PM, Keyser Söze wrote:
On 12/24/20 2:29 PM, Bill wrote:
Keyser Söze wrote:
The charging port on my several year old iPad failed...won't allow the
device to be charged no matter what charger or cable I use. Called
AppleCare, and as the stores are not doing any repair work these days,
at least not around here, Apple said it would send me a return box and
as soon as it received the box back, it would send me a *NEW* iPad of
the same vintage and memory size, at no cost, and if it didn't have one
of my vintage in stock, it would send me a current model.

Oh, and the support guy spoke "American-ese" and was in Pennsylvania.

Happy New Year!



And if you figure what you paid for Apple Care and the repair fee, you most
likely could have bought a new iPad.


I paid $99 total for several years of Apple Care. No repair fee. Free
shipping. Do the math.

--
Bozo Binned: Herring, Bert Robbins, JackGoff 452471atgmail.com,
Just-AN-Asshole, Tim, and Gunboy Alex, aka the Gang of Dull, Witless,
Insult-Tossing Trumpsters.

I have a little Apple stock. Doing very well.
So keep on buying.

===

I've never owned any Apple products but have also done OK with the
stock. They have a very loyal customer base and their product designs
are very slick, but overpriced in my opinion.


I used Windoze products exclusively for 20 years and like you thought
Apple stuff was overpriced. I was never impressed with Microsoft tech
support or the support from Windoze hardware suppliers, but I tolerated
it. Since switching to Apple, I've been impressed with the quality of
the hardware, the OS, and the tech support. There's none of that, "Oh,
it must be a Microsoft problem, call them." OR, it's an HP problem, call
them." Whatever issue I have ever had with Apple products or OS or
whatever, I've always gotten good help from English is my first language
tech personnel and followup.

--
Bozo Binned: Herring, Bert Robbins, JackGoff 452471atgmail.com,
Just-AN-Asshole, Tim, and Gunboy Alex, aka the Gang of Dull, Witless,
Insult-Tossing Trumpsters.