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A nice apple story
One of the hard drives on one of my aging Apple computers has been dying
for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. |
A nice apple story
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A nice apple story
On 11/15/2011 3:45 PM, X ` Man wrote:
One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Must not have aged beyond the 90 day warranty period, eh? -- 1-20-13 The end of an error |
A nice apple story
On Nov 15, 4:45*pm, X ` Man wrote:
One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? |
A nice apple story
On 11/15/11 6:36 PM, North Star wrote:
On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. |
A nice apple story
X ` Man wrote:
One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Some hard drives die quickly, while some appear to last forever... The following is a current screenshot of S.M.A.R.T. diagnostics of one of the hard drives in my computer: http://stigbye.motocross.io/temporar...agnostics.html Note the diagnostics parameter "Power On Hours Count" marked with red, as if the hexadecimal value in the rightmost column is calculated to a decimal value, this will show the exact and total hours this hard drive has been powered on... When running a standard disk diagnosis tool on this hard drive, there is also and so far not a single bad sector or other data errors found. As both the number of power on hours and no bad sectors or data errors has been common with many of my hard drives, what do you think my secret is for keeping my hard drives running error free for "centuries"...? Stig Arne Bye E-mail ......: lid lid Snail-Mail ..: Axel Borgens veg 4, NO-9900 Kirkenes, Norway Homepage ....: COMING LATER: http://stigbye.footballclubs.io http://stigbye.motocross.io ------------------------------------------------------------------------ Located just about 70°N 30°E - Almost at the top of the world! Remove ".invalid" from mail address to reply to me by direct e-mail! |
A nice apple story
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A nice apple story
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A nice apple story
On 11/16/11 7:31 AM, BAR wrote:
In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. |
A nice apple story
On 11/15/2011 3:45 PM, X ` Man wrote:
One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Too bad Apple is anti-union in those stores, eh? |
A nice apple story
On 11/16/2011 7:40 AM, X ` Man wrote:
On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... |
A nice apple story
On 11/16/2011 7:40 AM, X ` Man wrote:
It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. Made in China. |
A nice apple story
On 11/16/11 7:47 AM, JustWait wrote:
On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support? |
A nice apple story
On Nov 16, 7:33*am, X ` Man wrote:
On 11/15/11 8:49 PM, JustWait wrote: On 11/15/2011 8:47 PM, wrote: On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup.. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish those were available with PC's;) snerk I'm sure with all the imaginary computers at your facilities, you can just hot swap a failed drive out instantaneously, right?- Hide quoted text - - Show quoted text - ~~ Snerk ~~ |
A nice apple story
On Nov 16, 9:01*am, X ` Man dump-on-conservati...@anywhere-you-
can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad.... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! |
A nice apple story
On 11/16/11 8:34 AM, North Star wrote:
On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility. |
A nice apple story
In article 0e9cb754-a7d7-48cb-9244-
, says... On Nov 15, 4:45*pm, X ` Man wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Well, if you look back, you'll find that Harry's been using Apples for less than a year. I guess you could believe Harry, though..... |
A nice apple story
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A nice apple story
In article ,
says... On 11/15/11 8:49 PM, JustWait wrote: On 11/15/2011 8:47 PM, wrote: On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish those were available with PC's;) snerk I'm sure with all the imaginary computers at your facilities, you can just hot swap a failed drive out instantaneously, right? It's about that simple to do so. |
A nice apple story
In article ffbb99f3-fc94-49a1-bcda-
, says... On Nov 16, 7:33*am, X ` Man wrote: On 11/15/11 8:49 PM, JustWait wrote: On 11/15/2011 8:47 PM, wrote: On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish those were available with PC's;) snerk I'm sure with all the imaginary computers at your facilities, you can just hot swap a failed drive out instantaneously, right?- Hide quoted text - - Show quoted text - ~~ Snerk ~~ Hey, look, it's Harry's personal butt plug, Suckling Don the Coward. |
A nice apple story
In article , dump-on-
says... On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. I walk across the street with my Toshiba laptop. Spilled coffee on the keyboard, shut it off, walked across the street with it, gave it to Neil, the tech, and he said have a seat. Sat down, 20 minutes later, he hands me my laptop. |
A nice apple story
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A nice apple story
On Wed, 16 Nov 2011 07:47:21 -0500, JustWait
wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... Cmon Scott. Everything about Harry is special ;-) -- 2012, the end of an error:-) |
A nice apple story
On Nov 16, 9:39*am, X ` Man dump-on-conservati...@anywhere-you-
can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com *wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` *wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad.... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. |
A nice apple story
On 11/16/11 9:30 AM, North Star wrote:
On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. I have a server, so I can restore a hard drive once I get it up and running. For some mysterious reasons, though, whenever I restored a hard drive running windows, the "restored" version would never restore my user names and passwords to reinstalled apps or to reinstalled bookmarks on my browser. Might have been I didn't set the backups up properly...I don't remember. Backups and restores on the Apples are easier and more reliable. I backup to Apple's Time Machine on an external HD. I also backup with Time Machine and separately with "SuperDuper," a third-party backup software suite, to my server. Finally, I back up data, such as certain word processing and similar work output files via the internet to an off-site storage site. When I got back from the Apple store yesterday with the new hard drive (Apple installed the OS there for me), I simply hooked up the external HD, opened up Time Machine and clicked on RESTORE. About 35 minutes later, the machine was exactly was it was the day before, except with a new hard drive. |
A nice apple story
|
A nice apple story
On 11/16/2011 10:42 AM, X ` Man wrote:
On 11/16/11 9:30 AM, North Star wrote: On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. I have a server, so I can restore a hard drive once I get it up and running. For some mysterious reasons, though, whenever I restored a hard drive running windows, the "restored" version would never restore my user names and passwords to reinstalled apps or to reinstalled bookmarks on my browser. Might have been I didn't set the backups up properly...I don't remember. Backups and restores on the Apples are easier and more reliable. I backup to Apple's Time Machine on an external HD. I also backup with Time Machine and separately with "SuperDuper," a third-party backup software suite, to my server. Finally, I back up data, such as certain word processing and similar work output files via the internet to an off-site storage site. When I got back from the Apple store yesterday with the new hard drive (Apple installed the OS there for me), I simply hooked up the external HD, opened up Time Machine and clicked on RESTORE. About 35 minutes later, the machine was exactly was it was the day before, except with a new hard drive. Wow, you use a third party backup system, Apple didn't do anything but pay for a hdd installation because you bought a third party extended service plan;) snerk I wish I could do that with my PC... Oh wait, I do;) |
A nice apple story
On 11/16/11 10:57 AM, wrote:
On Wed, 16 Nov 2011 07:31:33 -0500, wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. I never saw patterns like that and we were replacing about 400 drives a year in Ft Myers. We had total designs that were flawed and they had work arounds for them. One particular drive had so much problem with the logic card that it became a FRU. It saved the customer from losing data, very important on a machine like an AS/400 where one drive takes out the whole array. In the market right now I would say the flawed design is the Western Digital Caviar drive. That is about 70% of the drive failures I have had. I had a choice of drives for my server, so I bought four of these: Seagate Constellation ES 2 TB Internal hard drive - 300 MBps - 7200 rpm Internal - 2 TB - Seagate - SATA - SCSI - 7200 rpm Constellation ES is the fourth generation 3.5-inch drive for enterprise 7200-rpm environments enabling cost-effective, highly efficient enterprise storage with highest capacities, best-in-class reliability, leading performance and optimized power and cooling. With its lowest power consumption and highest temperature tolerance, it optimizes chassis performance in tiered storage solutions. The only drive offering a choice of traditional 3Gbps enterprise SATA interface for seamless enterprise integration or the industry leading 6Gbps SAS enterprise interface for a more reliable, scalable and sustainable high performance enterprise solution. Constellation ES drives offer high capacity at 2TB while providing enterprise robustness for Tier 2/nearline environments. They are differentiated from 3.5-inch desktop drives by offering enterprise-class reliability and superior data integrity with a UER of 1E10-15. Enterprise-class rotational vibration tolerance provides robust protection from chassis and fan vibrations. The drives are offered with either a 3Gbps SATA interface or a 6Gbps SAS 2.0 interface for superior data protection at industry-leading speeds. The drives were recommended by a number of users on the Synology user forums. So far, no hiccups. |
A nice apple story
On 11/16/11 10:58 AM, JustWait wrote:
On 11/16/2011 10:42 AM, X ` Man wrote: On 11/16/11 9:30 AM, North Star wrote: On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. I have a server, so I can restore a hard drive once I get it up and running. For some mysterious reasons, though, whenever I restored a hard drive running windows, the "restored" version would never restore my user names and passwords to reinstalled apps or to reinstalled bookmarks on my browser. Might have been I didn't set the backups up properly...I don't remember. Backups and restores on the Apples are easier and more reliable. I backup to Apple's Time Machine on an external HD. I also backup with Time Machine and separately with "SuperDuper," a third-party backup software suite, to my server. Finally, I back up data, such as certain word processing and similar work output files via the internet to an off-site storage site. When I got back from the Apple store yesterday with the new hard drive (Apple installed the OS there for me), I simply hooked up the external HD, opened up Time Machine and clicked on RESTORE. About 35 minutes later, the machine was exactly was it was the day before, except with a new hard drive. Wow, you use a third party backup system, Apple didn't do anything but pay for a hdd installation because you bought a third party extended service plan;) snerk I wish I could do that with my PC... Oh wait, I do;) Indeed I do. It's all part of my superfancy facilities I tout on my ISP services reseller web page. Oh, wait...that's *your* purloined copy web page. Sorry. |
A nice apple story
On 11/16/2011 11:10 AM, X ` Man wrote:
On 11/16/11 10:58 AM, JustWait wrote: On 11/16/2011 10:42 AM, X ` Man wrote: On 11/16/11 9:30 AM, North Star wrote: On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. I have a server, so I can restore a hard drive once I get it up and running. For some mysterious reasons, though, whenever I restored a hard drive running windows, the "restored" version would never restore my user names and passwords to reinstalled apps or to reinstalled bookmarks on my browser. Might have been I didn't set the backups up properly...I don't remember. Backups and restores on the Apples are easier and more reliable. I backup to Apple's Time Machine on an external HD. I also backup with Time Machine and separately with "SuperDuper," a third-party backup software suite, to my server. Finally, I back up data, such as certain word processing and similar work output files via the internet to an off-site storage site. When I got back from the Apple store yesterday with the new hard drive (Apple installed the OS there for me), I simply hooked up the external HD, opened up Time Machine and clicked on RESTORE. About 35 minutes later, the machine was exactly was it was the day before, except with a new hard drive. Wow, you use a third party backup system, Apple didn't do anything but pay for a hdd installation because you bought a third party extended service plan;) snerk I wish I could do that with my PC... Oh wait, I do;) Indeed I do. It's all part of my superfancy facilities I tout on my ISP services reseller web page. Oh, wait...that's *your* purloined copy web page. Sorry. Yeah, but then again I don't mix my business systems with my personal systems to dodge taxes like you do... |
A nice apple story
In article ,
says... On Wed, 16 Nov 2011 08:48:42 -0500, iBoaterer wrote: In article , says... On 11/15/11 8:49 PM, JustWait wrote: On 11/15/2011 8:47 PM, wrote: On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Wow! You mean Harry bought an extended service plan? Holy ****!!! I wish those were available with PC's;) snerk I'm sure with all the imaginary computers at your facilities, you can just hot swap a failed drive out instantaneously, right? It's about that simple to do so. You can hot swap any SATA drive in any win OS, XP or newer. I was playing with drives the other day and as soon as you plug them in, XP finds them and installs them. I am not sure the RAID BIOS on the controller card would actually rebuild the drive tho since that is usually only accessible on a boot. I think you can mirror in the OS. I just haven't done it. Yep, Harry the computer expert just doesn't know... |
A nice apple story
On Nov 16, 11:51*am, iBoaterer wrote:
In article 8095b07b-3ede-4c4c-b738-9fbb45ce2db1 @o14g2000yqh.googlegroups.com, says... On Nov 16, 9:39*am, X ` Man dump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com *wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` *wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. |
A nice apple story
|
A nice apple story
|
A nice apple story
On 11/16/11 11:16 AM, JustWait wrote:
On 11/16/2011 11:10 AM, X ` Man wrote: On 11/16/11 10:58 AM, JustWait wrote: On 11/16/2011 10:42 AM, X ` Man wrote: On 11/16/11 9:30 AM, North Star wrote: On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. I have a server, so I can restore a hard drive once I get it up and running. For some mysterious reasons, though, whenever I restored a hard drive running windows, the "restored" version would never restore my user names and passwords to reinstalled apps or to reinstalled bookmarks on my browser. Might have been I didn't set the backups up properly...I don't remember. Backups and restores on the Apples are easier and more reliable. I backup to Apple's Time Machine on an external HD. I also backup with Time Machine and separately with "SuperDuper," a third-party backup software suite, to my server. Finally, I back up data, such as certain word processing and similar work output files via the internet to an off-site storage site. When I got back from the Apple store yesterday with the new hard drive (Apple installed the OS there for me), I simply hooked up the external HD, opened up Time Machine and clicked on RESTORE. About 35 minutes later, the machine was exactly was it was the day before, except with a new hard drive. Wow, you use a third party backup system, Apple didn't do anything but pay for a hdd installation because you bought a third party extended service plan;) snerk I wish I could do that with my PC... Oh wait, I do;) Indeed I do. It's all part of my superfancy facilities I tout on my ISP services reseller web page. Oh, wait...that's *your* purloined copy web page. Sorry. Yeah, but then again I don't mix my business systems with my personal systems to dodge taxes like you do... Heheh...you're a real comedian. |
A nice apple story
On Nov 16, 12:47*pm, iBoaterer wrote:
In article 073e0067-1f83-4e91-af54-74910cf69ba3 @u5g2000vbd.googlegroups.com, says... On Nov 16, 11:51*am, iBoaterer wrote: In article 8095b07b-3ede-4c4c-b738-9fbb45ce2db1 @o14g2000yqh.googlegroups.com, says... On Nov 16, 9:39*am, X ` Man dump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com *wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` *wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. *;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. Is this after you go get beer for him and get him drunk, or before he goes into his drunken stupor, Suckling Don the Coward?- Hide quoted text - - Show quoted text - Where were you yesterday at 1400 hrs, coward. I knew you wouldn't show....... You lie as much as Harry, Suckling Don the Coward. Harry's little trick backfired when everyone realized he was just setting me up to get arrested at his house. I have told him, repeatedly that I'll meet him on public property. And, by the way, YOU weren't there, cowerd.- Hide quoted text - - Show quoted text - What is a "cowerd"? How would you know where I was if you were home hiding under your wife's apron? |
A nice apple story
On 11/16/11 12:11 PM, North Star wrote:
On Nov 16, 12:47 pm, wrote: In article073e0067-1f83-4e91-af54-74910cf69ba3 @u5g2000vbd.googlegroups.com, says... On Nov 16, 11:51 am, wrote: In article8095b07b-3ede-4c4c-b738-9fbb45ce2db1 @o14g2000yqh.googlegroups.com, says... On Nov 16, 9:39 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 8:34 AM, North Star wrote: On Nov 16, 9:01 am, X ` Mandump-on-conservati...@anywhere-you- can.com wrote: On 11/16/11 7:47 AM, JustWait wrote: On 11/16/2011 7:40 AM, X ` Man wrote: On 11/16/11 7:31 AM, BAR wrote: In , says... On Tue, 15 Nov 2011 18:59:18 -0500, X ` wrote: On 11/15/11 6:36 PM, North Star wrote: On Nov 15, 4:45 pm, X ` wrote: One of the hard drives on one of my aging Apple computers has been dying for a couple of weeks. It finally gave up the ghost yesterday. Called Apple Care and the tech suggested about four different ways to try to resuscitate it, to no avail. So he made an appointment for me at the local Apple store. I showed up, tech said "go to lunch." Came back 90 minutes later, new hard drive in machine, running diagnostics. No charge for labor or parts. Love it. Wow! just how old is that computer and was it still under warranty? Two years next month. When I bought it, I paid about $100 for a three year extended warranty. It's really nice...if I have a problem, I call Apple Care on the phone and usually the English speaking person who answers can work out the difficulty with me doing what is suggested. If not, the rep makes an appointment for me at the local store. I just reinstalled my apps and data back on the machine from a backup. Since most hard drives are warranted for 5 years by the manufacturer these days that seems like a great deal for Apple. Most computer problems are caused by bad hard drives. That has been true for a long time, pretty much since the end of the card reader and open reel tape drive. Usually the problems with rotating media is with a lot. You get about 10,000 that are bad and you need to have them replaced. They don't recall them but, they do work with big commercial customers to get the lots replaced. The consumer market, Apple is the consumer market, is left to deal with it on an individual basis. It's nice to deal with it with a mannerly fellow in Oregon on the phone who speaks American English and isn't reading off a script, and when his suggestions fail, sets you up with a firm appointment at the local service desk. It's certain better than dealing with "Dell Hell" or "HP Hiccups" personnel somewhere in India, Pakistan, or perhaps Saturn. We know Harry, we do the same thing right up the street at Geek Squad... You are not special, your computer is not special, your service is not special... Except you spend an hour on the phone first... What? An ISP reseller with facilities as extensive as the ones you claim relies on Geek Squad for tech support?- Hide quoted text - - Show quoted text - It just keeps getting better! Do you have "Geek Squad" up there? Around here, they're located at Best Buy Big Box stores and also drive funny little cars with huge "Geek Squad" decals. They're not the guys you'd want if you were running a substantial commercial facility.- Hide quoted text - - Show quoted text - Sounds familiar.... we have a couple of Best Buy stores locally. I just invite my son to dinner and then lay any computer problems I have on him. ;-) I had a harddrive crash last spring so I drove to a local parts store and bought a new one. Bit of a pain loading everything back up though. Is this after you go get beer for him and get him drunk, or before he goes into his drunken stupor, Suckling Don the Coward?- Hide quoted text - - Show quoted text - Where were you yesterday at 1400 hrs, coward. I knew you wouldn't show....... You lie as much as Harry, Suckling Don the Coward. Harry's little trick backfired when everyone realized he was just setting me up to get arrested at his house. I have told him, repeatedly that I'll meet him on public property. And, by the way, YOU weren't there, cowerd.- Hide quoted text - - Show quoted text - What is a "cowerd"? How would you know where I was if you were home hiding under your wife's apron? iLoogy has the same warped view of reality as iSnotty. I played no "litte trick." I offered iLoogy-ejaculate a straight deal that had nothing to do with weapons or police. I knew he wouldn't have the balls to accept. Instead, he wanted to change the offer, which I stated I would not do. I don't go out of my way to meet up with morons. If iLoogy wants the first punch, he'll have to meet the requirements, which include advance notice and positive ID, both of which were part of the offer. I also stated in that offer I wouldn't negotiate - it was "take it or leave it." He says he's been hot to trot for years, but...when the rubber meets the road, he's got four flat tires. |
A nice apple story
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A nice apple story
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