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I have 2006 merc 25hp 4 stroke with only 50hrs..the lower end bearing
seized due to fluid loss during a fishing trip. the dealer took it apart. no gear oil. dealer could only say he thought the seal failed. isn't sure why. I have extended warranty but merc is saying it is probably not covered ..there was no obvious sign of wear or fishing line etc..Merc is stalling me since November saying they want to talk to the mechanic, who unfortunaately does not work in the winter( i'm in ontario Canada).. they want him to determine the reason..my warranty says " mechanical failure" is covered.what is this and can the mechanic satisfy them so the warranty will cover it.could there be another explanation as to why the fluid leaked. the mechanic didn't pressure test the lower unit he just took it apart..the water pump gasket I believe is ok as I never lost pee hole pressure..also if merc won,t make good who could I call..I dealing with warranty and cuatomer service currently. ANY ADVICE WILL BE GREATLY APPRECIATED Sincerely Frustrated Bruce |
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