On May 16, 11:36*am, wrote:
On Fri, 15 May 2009 18:21:33 -0700 (PDT), Frogwatch

wrote:
My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. *A *month
and a half seems unreasonable to me and today they told me they were
waiting on a back ordered carb jet and it would be delivered after
June 1. *I called Yamaha HQ and found the part is NOT back ordered and
arranged to have it shipped by Tuesday. *When I told the mechanic this
he became defensive and said the part had been backordered but they
had just had a shipment. *This did not coincide with what Yamaha told
me but ok.
So, what I wonder is if this time is reasonable? *Do such mechanics at
marinas commonly put off the small jobs when a big boat with really
high cost repairs comes in?

This is not uncommon. A lot of places simply ignore their customers
and tell you to get over it.
You would think that in todays economy any shop wouldn't want to turn
down any work. But Im sure there's exceptions.

On Sat, 16 May 2009 12:36:20 -0400, wrote:


This is not uncommon. A lot of places simply ignore their customers
and tell you to get over it.
It takes a lot of shopping to find a good dealer shop. There is no
consistency among them, by brand or anything else. Once you find a
good shop, stick with them until they have a staff shakeup and start
sucking.

Good advice. My heart drops when I walk into a shop I've been using
for years, and I see too many new faces.
Most times I end up looking for a new shop.

--Vic