Is this normal?
 

My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. A month
and a half seems unreasonable to me and today they told me they were
waiting on a back ordered carb jet and it would be delivered after
June 1. I called Yamaha HQ and found the part is NOT back ordered and
arranged to have it shipped by Tuesday. When I told the mechanic this
he became defensive and said the part had been backordered but they
had just had a shipment. This did not coincide with what Yamaha told
me but ok.
So, what I wonder is if this time is reasonable? Do such mechanics at
marinas commonly put off the small jobs when a big boat with really
high cost repairs comes in?

Is this normal?
 

"Frogwatch" wrote in message
...
My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. A month
and a half seems unreasonable to me and today they told me they were
waiting on a back ordered carb jet and it would be delivered after
June 1. I called Yamaha HQ and found the part is NOT back ordered and
arranged to have it shipped by Tuesday. When I told the mechanic this
he became defensive and said the part had been backordered but they
had just had a shipment. This did not coincide with what Yamaha told
me but ok.
So, what I wonder is if this time is reasonable? Do such mechanics at
marinas commonly put off the small jobs when a big boat with really
high cost repairs comes in?

If it isn't ready when they say it is supposed to be, I set a definite date
when I will pick up the boat, repaired or not. You got jacked around.

Steve

Is this normal?
 

"Frogwatch" wrote in message
...
My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. A month
and a half seems unreasonable to me and today they told me they were
waiting on a back ordered carb jet and it would be delivered after
June 1. I called Yamaha HQ and found the part is NOT back ordered and
arranged to have it shipped by Tuesday. When I told the mechanic this
he became defensive and said the part had been backordered but they
had just had a shipment. This did not coincide with what Yamaha told
me but ok.
So, what I wonder is if this time is reasonable? Do such mechanics at
marinas commonly put off the small jobs when a big boat with really
high cost repairs comes in?

You can imagine how busy they are this time of year...with all the regular
longtime customers wanting their boats/motors serviced for spring use.
He should be honest with you though.... if he can't get to you for a
bit....he should firm a date down the road.

Is this normal?
 

On Fri, 15 May 09, Frogwatch wrote:
My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. A month
and a half seems unreasonable to me

I don't know about Yamaha but I have a 20hp Honda that has gone into
the shop on a regular basis ever since it was brand new, and it sits
there waiting on parts almost every trip. At about 6 hours, the whole
carburetor had to be replaced due to bad gas. Took about a month and a
half for the new carb to come in.
Just sayin'...............
Rick

Is this normal?
 

On Fri, 15 May 2009 23:53:09 -0500, lid wrote:

At about 6 hours, the whole
carburetor had to be replaced due to bad gas

Someone saw you coming. Most people I know who get bad gas change the
fuel filter. You clean a contaminated carb, you don't throw it away.

Casady

Is this normal?
 

On May 15, 10:09*pm, "Don White" wrote:
"Frogwatch" wrote in message

...

My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. *A *month
and a half seems unreasonable to me and today they told me they were
waiting on a back ordered carb jet and it would be delivered after
June 1. *I called Yamaha HQ and found the part is NOT back ordered and
arranged to have it shipped by Tuesday. *When I told the mechanic this
he became defensive and said the part had been backordered but they
had just had a shipment. *This did not coincide with what Yamaha told
me but ok.
So, what I wonder is if this time is reasonable? *Do such mechanics at
marinas commonly put off the small jobs when a big boat with really
high cost repairs comes in?

You can imagine how busy they are this time of year...with all the regular
longtime customers wanting their boats/motors serviced for spring use.
He should be honest with you though.... if he can't get to you for a
bit....he should firm a date down the road.

agreed.

Is this normal?
 

On May 16, 11:36*am, wrote:
On Fri, 15 May 2009 18:21:33 -0700 (PDT), Frogwatch

wrote:
My Tolman with a 90 hp Yamaha 2 cycle has been in the shop since April
1 for rebuilding the carbs after I had some really bad fuel. *A *month
and a half seems unreasonable to me and today they told me they were
waiting on a back ordered carb jet and it would be delivered after
June 1. *I called Yamaha HQ and found the part is NOT back ordered and
arranged to have it shipped by Tuesday. *When I told the mechanic this
he became defensive and said the part had been backordered but they
had just had a shipment. *This did not coincide with what Yamaha told
me but ok.
So, what I wonder is if this time is reasonable? *Do such mechanics at
marinas commonly put off the small jobs when a big boat with really
high cost repairs comes in?

This is not uncommon. A lot of places simply ignore their customers
and tell you to get over it.
You would think that in todays economy any shop wouldn't want to turn
down any work. But Im sure there's exceptions.

Is this normal?
 

On Fri, 15 May 09, PhantMan wrote:
At about 6 hours, the whole
carburetor had to be replaced due to bad gas

On Sat, 16 May 09, Richard Casady wrote:
Someone saw you coming. Most people I know who get bad gas change the
fuel filter. You clean a contaminated carb, you don't throw it away.

If you had seen my carburetor, you would have thrown it away too. Like
a ball of corrosion inside. A rebuld would have cost more than a new
one.
Frankly, I don't think it was bad gas either, becaue it came from the
same place I buy gas for everything else. And it's never been dropped
overboard or anything like that. But water (lots of it) got in there
somehow and I don't have an alternate explanation.
That was only one of many problems I've had with this engine so far.
It's been the most expensive and maintenance intensive outboard I've
ever owned. And I've owned quite a few. Granted, some things ween't
its fault (like hitting a bowling ball at high speed for instance. I
didn't even know a bowling ball could float!).but other problems
seemed to be built in. Like the way it has always eaten impellers. And
so far, NOthing has been covered by the warranty.
When I finally get rid of it, I won't be buying another Honda.
Rick

Is this normal?
 

On Sat, 16 May 2009 12:36:20 -0400, wrote:


This is not uncommon. A lot of places simply ignore their customers
and tell you to get over it.
It takes a lot of shopping to find a good dealer shop. There is no
consistency among them, by brand or anything else. Once you find a
good shop, stick with them until they have a staff shakeup and start
sucking.

Good advice. My heart drops when I walk into a shop I've been using
for years, and I see too many new faces.
Most times I end up looking for a new shop.

--Vic

Is this normal?
 

On Sat, 16 May 2009 15:31:39 -0500, lid wrote:

On Fri, 15 May 09, PhantMan wrote:
At about 6 hours, the whole
carburetor had to be replaced due to bad gas

On Sat, 16 May 09, Richard Casady wrote:
Someone saw you coming. Most people I know who get bad gas change the
fuel filter. You clean a contaminated carb, you don't throw it away.

If you had seen my carburetor, you would have thrown it away too. Like
a ball of corrosion inside. A rebuld would have cost more than a new
one.
Frankly, I don't think it was bad gas either, becaue it came from the
same place I buy gas for everything else. And it's never been dropped
overboard or anything like that. But water (lots of it) got in there
somehow and I don't have an alternate explanation.
That was only one of many problems I've had with this engine so far.
It's been the most expensive and maintenance intensive outboard I've
ever owned. And I've owned quite a few. Granted, some things ween't
its fault (like hitting a bowling ball at high speed for instance. I
didn't even know a bowling ball could float!).

Sounds like a real good story there. A bowling ball!

--Vic