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Reginald P. Smithers III, Esq.[_3_]

Richard Casady wrote:
On Thu, 08 Jan 2009 07:44:53 -0500, "Reginald P. Smithers III, Esq."
wrote:

John H wrote:
On Wed, 07 Jan 2009 23:20:02 -0500, "Reginald P. Smithers III, Esq."
wrote:

John H wrote:
On Wed, 7 Jan 2009 16:50:29 -0800 (PST),
wrote:

On Jan 7, 7:44 pm, "Calif Bill" wrote:
"Vic Smith" wrote in message

...

On Wed, 07 Jan 2009 17:20:50 -0500, John H
wrote:
Once upon a time, when I was about 17, I had a Sears Craftsman
pocketknife. I broke the point off. I took it to the store, showed it to
the salesman, and asked that he replace it. He asked how I broke it.
"I was throwing it at a tree to stick it," I said.
"We can't replace it when you treat it like that," he said.
So I asked him to get the manager, which he did. After hearing both sides
of the story, the manager looked at me and asked, "Are you satisfied with
the knife?"
"No," I said.
The manager looked at the salesman and said, "Give him a new knife."
The salesman was not happy. I was.
Yeah, I've heard before they do sometimes ask questions.
I've used Craftsman for years and never asked for a replacement.
Broke a couple screwdriver blades using them as a prybar, but never
bothered replacing them. Good excuse to get another whole kit.
Tools get lost or stolen more than they break.
--Vic
worst was a lot of years ago. I was in Sears and guy brings in an
adjustable wrench that has obviously lived in the backyard in the dirt for
years. Rusted solid. They replaced it. That was stupid of a company.- Hide quoted text -

- Show quoted text -
Screw the warrantee.... I was on the way to a wedding once. We got a
flat out in the middle of nowhere and went to change it only to break
the 1/2" wratchet at 4pm on a Sunday.. Lot's of good the warrantee did
me, we totally missed the wedding. When I worked on cars, I went with
snap-along.... Not to mention when you have a wrench in your hand
for 8 hours you don't want that square ass Crapsman ****....
I don't believe Craftsman tools are any better than any other decent tool.
I've broken several of their sockets. But, they do have the warranty which
keeps me coming back for more.
Most tools have the same warranty, they have just done a great job of
marketing it.
....and, the Snap-On truck is hard to track down when you want a tool!
Just hang out at the local mechanic and wait.

Snap-on man lives a block from here.

Casady

Well there is the answer. JohnH, go visit Casady.

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