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BUYER BEWARE!
I STRONGLY DISCOURAGE BUYING FROM THIS COMPANY!! I bought from them 8-10 years ago and decided not to buy from them again. My dealings with Dr. Diesel were horrible. He was arrogant, condescending, rude and had me on the defensive from the get go. Recently I thought I would give them another try and I was once again talking with Dr. Diesel. It was dejavu. He even used some of the same lines again. I wrote a letter of complaint to the company president, Jay Foley, and received a response that reeked strongly of diesel and was signed by the Foley Engine Team. The response was essentially a defense of Dr. Diesel and his "encyclopaedic knowlege" and that he was an "acquired taste". The only apology I received was that they were sorry I felt this way. I found out in a recent post that Dr. Diesel and Jay Foley are one and the same person. I can not believe that a company can stay in business with the type of customer service that Dr. Diesel provides. |
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