Following a recent posting whereby ACR sent a replacement aerial for a
406 EPIRB, I contacted the company and have since received, gratis, a
brand new aerial which is simply a screw in fit. The old one's
external rubberised plastic sheathing had begun to disintergrate.

I originally bought the unit in Sydney, Australia in 1999 and thus
would not have minded being charged for it. The only cost was the
curier fee of US$20.38.

That is customer service and integrity.

Peter