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"Gordon Wedman" wrote in message
news:O5Rzf.78821$m05.78051@clgrps12... "Jonathan Ganz" wrote in message ... In article , Leanne wrote: snip, snip It was an interesting experience. There were some people who worked there who had a vast amount of experience, others were strictly retail clerks with no experience other than ringing up stuff. I don't claim to have vast experience, but I think 30+ years of sailing counts for something. :-) At our local store most of the sales people are part-timers, either semi-retired boaters or students. I think the only full time person is the store manager. Not enough business, especially in winter, to have more full time staff. I think the level of service and expertise shown by the staff must vary a lot from location to location and I don't really think its entirely fair to complain about this. You have to assume they hire the best qualified local people that apply for the job. Same thing for the store manager's attitude toward customers. My local independent chandler has some dim bulbs working for him and some very helpful guys. It pays to get to know whom you need to speak to so I wouldn't necessarily make a final judgement based on 1 visit. Yeah, you're right of course. I've had good experiences in other stores, notably the Sausalito store. I would not go quite that far about hiring the best local people. What they tend to do is hire people to do the unloading, which means early morning hours typically. Then, after several weeks, they graduate to working in the store during the day. Some of the assistant managers came up this way, which might not be a bad things, but some of them are not that bright. -- "j" ganz @@ www.sailnow.com |
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